Nissan dealerships near me (Willow Springs, IL)

Dealer kept changing the price and salesperson. After working for a long time with one sales associate the manager stepped in and added $1500 to the price. Very disappointing.

The process at this dealership was incredibly disappointing from start to finish. We came in with our own financing already secured through a well-known credit union, only to be told they wouldn’t accept it. We were basically pushed into using one of their banks instead. We went along with it, completed the entire process, and when we picked up the car, we were only given one key. When we asked about the second key, we were told we’d have to figure that out on our own. Within four days, my husband went outside to start the car and the battery was completely dead — it had to be replaced immediately. When we called the dealership, we were told to bring the car with the dead battery to them, despite the fact that we live 40 miles away. No support, no accountability. All of this happened within the first five days of owning the car. The whole experience felt like the stereotypical car-buying nightmare. We would absolutely not do business with them again.

Very rude and unhelpful for people who are out of state trying to purchase a vehicle. They lost our sale because they were so unwilling to work with us.

Very polite people & and a great selection of vehicles.

Great service was able to close the deal in less than an hour. very impressed no back and forth like other dealer ships

Pour costumer service salesman was rude like I was supposed to convince him to sell me the car I went to a different dealer got a higher trim than the Z the had in yellow for almost the same price as they have the yellow a for sell which is not 39k as advertised it 45k

I really don’t like my time being wasted. Apparently I didn’t qualify for a $9000 vehicle with $2000 because it was “too old” so they kept trying to get me into a more expensive car which made no sense at all. I knew it was a wrap when I got passed from one salesperson to another. The car THEY had me test drive wasn’t even the car I was there for. Also I was told I’d be called at a certain time and I kept getting stalled. After coming there and going home (2 hours away) &waiting hours the next day I called and asked them to send me my check stubs and credit report that they said were mine to have via email because it took me hours to print out and I could just take them to another car lot then they told me it’ll take some time. Fast forward, they never sent the credit report and only sent half of my check stubs back. Anyway I went somewhere else and got a 2019 Buick Lacrosse with about the same mileage as the 2008 Avalon I went to Gerald for. 10 years newer with a lower down payment.

I will give zero stars if I could ! Do not come here! They pulled a bait-and-switch on us! Even after showing them a thread of text messages over two days, they still denied it and tried to say it was a “misunderstanding”, when the text messages clearly proved otherwise. I was very clear about the vehicle we came to see as well as the price that was agreed-upon with proof from the text messages on my phone that I made sure to show the salesman before we even went outside to look at the vehicle. And even with all that they still had the nerve to have us test drive the vehicle, knowing they were not going to honor the price and then they tried to show us a different vehicle! Like what???? Do NOT come here! I should’ve read the reviews before I went because this seems to be an ongoing theme with this dealership.