Dealerships near me (Middletown, MD)

Never responded to my inquiry

Contacted twice through cargurus and via listed text number with no reply. It required a direct phone call. There was no negotiation on the price. There was no holding the car even with a deposit, They refused to ship a used car and would not even pick me up at the airport. This soured the experience. In the next message I called with pre approved financing ready to check out and then they told me someone else is coming to pick it up. There was a disconnect between the salesman and what was going on at the dealership itself. I messaged the manager about the experience without a reply, showing that they truly do not care.

I had confirmed an appointment, I was assured the car was available. I was told that people had driven it and were interested in it. I was driving from Baltimore to Rockville for the appointment. 40 minutes into the trip. I was called and notified that the car had not passed inspection, yet had been told on the phone that the car had been test driven by customers the day before. How is this possible? Dishonesty, one way or another.

The vehicle that I was looking at was sold by the time we got together,He did offer some up coming vehicles that might fit what I'm looking for.

Good customer service

Good

Great experience overall and shout out to Ali for providing great customer service!

I wouldn't recommend this dealership due to extremely poor communication through every channel—calls, texts, voicemails, and emails. The lack of responsiveness and respect for my time was extremely disappointing.

Just bought an F-150 from these guys! Couldn’t have asked for a better experience! Charles and Ray were great to deal with! No pressure and got me great financing. Thanks guys!