Mercedes-Benz dealerships near me (Marina Del Rey, CA)

Ash was very helpful.

Excellent customer service service

Transparent with all details and very professional.

Seems like straight shooters

Before the purchase they were very responsive but after the purchased i was ghosted by the sales staff( from sales manager to they're employees)

Mr. Ali was great!

They sold me a used car and agreed to fix some issues with the car before delivering it. When I returned to pick up the car, they had not fixed everything that was agreed upon. They refused to fix the remaining problems with the car and informed me that they would rather cancel the sale if I didn't agree to take delivery that day. Needless to say, I wasn't going to take the car home if the agreed upon repairs hadn't been made. I wasted 2 days of my time with this unprofessional dealership . Don't make the same mistake I did. Take your business somewhere where they appreciate it.

I'd give them a minus five stars if I could. This would've been my second purchase here after being time-tortured-to-succumb on the first. I releuctantly tried again, and again nothing was easy despite my request of my limited time to visit. They massively undervalued my trade, keeping me there far longer than I had time. I also brought a pre-approved bank note for financing, but they wanted me to sit with financing to do a option contract. So I left. They immediately called me minutes later and harrassed me to return to sign if I wanted it, due to "company policy." I did not. All further inquires went unanswered until after the car sold, then they wanted to upsell me. I would STRONGLY advise to AVOID this dealership at all costs.

Everyone I met at the dealership was very helpful.

I had to drive 2 1/2 hours, to view the car. Got there was able to find the car right away. Liked everything about it. Everything stated on the advertisement was at truth. Salesman was kind and efficient. When it was time to do the sale, the system was down, but they made it very easy and comfortable, so I was able to take the vehicle home, and do the paperwork at a later time at my convenience.