Dealerships near me (Melrose, MA)

I contacted them 2 times and they never got in touch with me.

Very helpful

Great customer service.

Very helpful

Had the car ready for me to test Dr, which I appreciate. After that he (salesman/owner) was a complete … No time for me. Car had a huge scratch, needed to be sanded and replaced, he said he never even saw it. Complete … l ater that day I went to another dealership and bought a car with cash. Avoid this guy, there’s a reason the cars have been sitting for awhile.

Great communication

Great service. Car price was affordable. Dealer was honest.

Unfortunately, my experience at the dealership was negatively impacted by the interaction with the sales manager who joined the conversation during my visit. When I asked about financing terms, including APR, I was told that the dealership would not provide that information and that I should seek it elsewhere. The conversation became dismissive, and the repeated statement that “people come here to buy cars, not to talk about it” created an uncomfortable environment for both my wife and me. I came to evaluate the vehicle, review the numbers, and determine whether it was a good fit for me, not to be pressured into an immediate decision without transparency. That expectation feels reasonable for any customer. This experience unfortunately affected my interest in moving forward with the purchase. I’m sharing this feedback because, in my own professional role, I understand how important it is for leadership to be aware when a customer experience is impacted in this way.