Dealerships near me (Matteson, IL)

Adam was awesome!

Nick @ the Auto Haus simply the best very caring awesome customer service very knowledgeable of financial matters outstanding customer service and his cars are extremely clean and reliable I highly recommend this place of business

Great selling ream

I really don’t like my time being wasted. Apparently I didn’t qualify for a $9000 vehicle with $2000 because it was “too old” so they kept trying to get me into a more expensive car which made no sense at all. I knew it was a wrap when I got passed from one salesperson to another. The car THEY had me test drive wasn’t even the car I was there for. Also I was told I’d be called at a certain time and I kept getting stalled. After coming there and going home (2 hours away) &waiting hours the next day I called and asked them to send me my check stubs and credit report that they said were mine to have via email because it took me hours to print out and I could just take them to another car lot then they told me it’ll take some time. Fast forward, they never sent the credit report and only sent half of my check stubs back. Anyway I went somewhere else and got a 2019 Buick Lacrosse with about the same mileage as the 2008 Avalon I went to Gerald for. 10 years newer with a lower down payment.

Very easy to deal with. They will quick to respond to all my questions. See if the car within a week of being purchased and shipped

Excellent and prompt service. The sales person, Thomas Durr, was professional, friendly, and thorough.

Communication was great

Had appointment scheduled to buy car and then called to reschedule for later same day like hour later and then was told car was being sold like 20-30 minutes before my appointment was coming up. They knew I was on my way there and even visited couple days before and was told I have a 5 day window to reach back out and the car was sold on my way up there. Everyone had different answers for me about coming in, prices, and just poor communication all around. They told me main guy that was selling to me wasn't in at that day, but was also told car was being shown for purchase even though my appointment for purchase was coming up that day less than an hour of confirmation. And I sure the guy was out because he was out showing the car because I was told "cars not here at the moment" poor communication