Woody Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

1585 West Ogden Avenue
Naperville, IL 60540

Sales: (331) 444-7541

Service: (630) 598-0754

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2014 Nissan Pathfinder SV 4WD Used Cars in Naperville, IL 60540

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 4, 2018
We couldn’t find common ground on price, Nick was friendly and returned messages quickly.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you for your feedback, Aaron. It's great to hear that Nick has left such a positive impression on you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

Best,
Sevil Begoli - General Sales Manager
Oct 31, 2017
several different people called asking the same questions. called way too many times to follow up on unanswered emails/phone calls.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Woody Buick GMC:

Thank you for bringing this to our attention, Mary.  I apologize for the inconvenience that we may have caused. If you have any questions or would care to discuss this further, please do not hesitate to visit us at your earliest convenience.

Sincerely,
Sevil Begoli - General Sales Manager
Sep 11, 2017
more than perfect
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you for the excellent feedback, Rob! We are happy that you were pleased with your visit at our dealership. Don't hesitate to reach out if you have other automotive needs.

Best,
Sevil Begoli - General Sales Manager
Jun 12, 2017
Very professional.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you so much for taking time out of your day to share your experience with everyone, Dan. We believe in professional customer service and I'm glad that our team made such a great impression on you.

Regards, Sevil Begoli - General Sales Manager
May 16, 2017
Good customer service.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you for sharing your experience with us, Araceli! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

Regards, Sevil Begoli - General Sales Manager
Feb 12, 2017
It was a very good experience for me,and very highly professional advice and knowledgeable.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Kenneth, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Regards,
Sevil Begoli - General Sales Manager
Feb 5, 2017
Marlin_619
The people were very nice just couldn't get the deal I wanted, but there still trying to find me a car I can afford.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you for the 5-star review. We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Regards,
Sevil Begoli - General Sales Manager
Jan 21, 2017
Called dealership with specific needs and they kept pushing to get me to drive over and meet with them rather than answer my questions and finally after I told them I wasn't interested the salesman guaranteed me a call back from a manager within 30 mins with answers to my questions. Took a little more than 48 hours for them to respond to me and still wasn't a manager with answers. It was the salesman again asking me to drive over again and meet with them. All they were interested in was getting me in the door to pressure me into what they wanted to sell me and not interested in what I actually wanted.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Woody Buick GMC:

Robert, I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you!

Sincerely, Sevil Begoli - General Sales Manager
Jan 19, 2017
By far the best dealership I have ever worked with an I have owned Range Rovers and Mercedes and the customer service and service department at Woody FAR exceeds all of my previous experiences...anywhere! My next vehicle will be purchased from Woody and I refer everyone I know to Phil Parker.
Is this review helpful? Yes | No

Response from Woody Buick GMC:

Thank you for leaving this remarkable feedback, Ketrina. We appreciate your comments and are happy to hear that Phil was able to meet your needs. At Woody Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!

Regards, Sevil Begoli - General Sales Manager
Dec 28, 2016
Very responsive group... worked with us with very little back and forth like you get at most dealers
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 19, 2016
Woody GMC had a "new'' truck listed on car gurus for 39,014.00.So I went there to purchase after calling them to see if it was still available.When I got there The truck was being used to salt and plow there lot. It had all kinds of dents and scratches on it, the interior was dirty and 300 plus miles on itSales manager said it doesn't matter,its still new.Not only did they try to sell me that used truck ''NEW'' but raised the price to $30,800.00. dont waste your time.....
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 31, 2016
Great dealer but found the car I wanted elsewhere. Staff here was really great though
Is this review helpful? Yes | No
Aug 28, 2016
The salesman was pushy and they're vehicles are overpriced with no attempt to negotiate
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 9, 2016
Sergio and team were great to work with. They had access to a test track to drive the truck on different obstacles. Got a good deal on a great truck.
Is this review helpful? Yes | No
Jun 8, 2016
Horrible experience there. The salesman kept is waiting for information forever and was not interested in making an attempt to properly make this sale. In terms of used cars, there always room for negotiation and this salesman didn't even try to hear my respectable offer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2016
unable to make a deal on there car
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2016
Had an immediate response even on Sunday. Only problem was I wanted a longer bed (6.5') obviously NO fault of theirs.
Is this review helpful? Yes | No
Read 17 old reviews
Jan 12, 2016
good response for stars
Is this review helpful? Yes | No
Jan 6, 2016
Advertised that they had a Pontiac G6 GXP, but actually had a Pontiac G6 GT. Might not seem like much, but if you know cars - its a pretty big difference.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 26, 2015
Responded...politely...courteously..
Is this review helpful? Yes | No
Oct 22, 2015
Car was as advertise and we reached an agreed price quickly. I would recommend them as fair and reasonable.
Is this review helpful? Yes | No
Aug 25, 2015
Excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2015
beckycon
I was contacted my 2 representative of this dealership and they both confirmed the jeep I was looking for was there I informed them I was coming from 1:45 away. I got there the nexted day they were not available to help me so an other saleman did we walked the lot 2 times lookin for it . We than went in and looked it up and it was out to auction (not a safe car to drive) well ,I was very upset so I asked to talk to the manger who came and told me sorry that was it well that wasn't bad enough the same to people internet sales people Leticia and Tanner called me later that day to see when I was coming up to see the truck OH MY GOODNESS REALLY DO NOT USES THIS DEALER THEY ARE FULL . OF. IT
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2015
Would not respond to my emails in a timely manner, but kept pushing to talk on the phone or have me come into the dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 13, 2015
Got a great deal and the staff were friendly.
Is this review helpful? Yes | No
Jun 5, 2015
Easy to work with.
Is this review helpful? Yes | No
Feb 3, 2015
car was sold the day they contacted me. So I never even went to the dealer ship.
Is this review helpful? Yes | No
Nov 20, 2014
The customer service was great but, I had a better deal at the dealer I bought my honda before.
Is this review helpful? Yes | No
May 31, 2014
Overpriced
1 of 1 people found this review helpful.
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May 7, 2014
They followed up and showed me plenty of possible cars.
Is this review helpful? Yes | No
Feb 24, 2014
They are really professional.
Is this review helpful? Yes | No
Jan 31, 2014
Very friendly and helpful
Is this review helpful? Yes | No
Oct 12, 2013
They were nice . Vehicle had been unproffesionally repaired . Chose not to purchase
Is this review helpful? Yes | No
Feb 27, 2013
MVB
5
I thought they were very fair with me.
Is this review helpful? Yes | No

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