Lexus dealerships near me (West Covina, CA)

Great customer service

Our dealer Henry was incredible! We had excellent communication with him and he did everything he possibly could to help us. The car is perfect.

Katrina made it easy for the purchase experience having knowledge of Lexus as she used to work there in her previous life. Very friendly and accomodating.

Excellent! Specially the services of the sales manager, Bobby Moore. Highly recommended and I will buy from the same dealership, if I’m looking for another Lexus in the future.

Receive phone call stating car was available but not currently ready. However, I would be contacted Monday when the service department return after the weekend to provide status of the car. I have failed to be contacted by that dealership. I have since purchased a vehicle.

Experience was straightforward from initial inquiry through purchase

The car I reserved was sold as soon as I got to their place and I was half hour early on my appointment.

bait and switch.... no car ever available.......they advertise a car which was supposedly presold...so the car was never available at the price they advertised

First they told me the car was available , i booked a trip from Vegas to California , then 40 min later i was told the car was not available , they need to keep up on there inventory instead of wasting peoples time

I am assuming they are playing hard to get, or just don’t care to make sales. They initially contacted me in regards to doing a video walk through before I could go to see the vehicle in person, since it was over 50 miles away. But never got anything done. It’s been a week. Felt like I was chasing them to make the deal happen. Had a trade as well. But I am glad they didn’t. I ended up making a trade and got a better deal.