Lexus dealerships near me (Rockaway, NJ)

Having purchased maybe 20 cars for personal and business in my life so far, I can honestly say that Tri-County Lexus was the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. So disorganized, no plates, still no key I was promised, and being bounced from place to place. They own the Toyota dealership across the highway and don't seem to understand why people would rather buy a Lexus. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! Stay away from these guys. They are a joke.

Excellent staff experience with Todd salesman! Provided all information requested then helped me compare pros and cons vs a new 350rxh.

The sales person was very professional

For some reason, in this place they told me that I can't come and ask what they have in stock. I guess I don't look right or I just came at the wrong time, there were 0 visitors in the store. In any other you will be welcome.

good communication online and phone.

Nice experience

Since my English proficiency isn't very high, the salesperson there was incredibly patient, communicating with me while translating as we went along.