Lexus dealerships near me (Los Alamitos, CA)

Very friendly

Follow up good

I only had phone contact. However, the person was very accommodating and transparent.

They don’t deserve a single star. Sold me a car that was unsafe to drive. Took to another dealership for inspection after notifying South Bay Lexus that the car was leaking puddles of oil and was not shifting without jerking, they said to bring it in to have a look. I didn't feel safe driving it, took it to independent mechanic was told give it back, took it to another dealership for inspection, found cracked dog bone engine mount, blown head gaskets, strut issues, and unknown transmission issues, I didn't want to pay an additional 200 for further diagnostics. South Bay Lexus in Torrance agreed to reverse the deal but have yet to return my down payment or cancel my loan, with the first payment already posted. I am paying for a car I do not have that I left as instructed by South Bay with Carlsbad Lexus where the inspections were done after purchasing. I had to take a train and lyft rides to sign paperwork over 80 miles away to retrieve the car I traded. Shady, dishonest? *carfax

Appreciate Alissa and Thankful for the wonderful experience!!! Everyone was professional and knowledgeable not your average distasteful disrespectful sleezy sales encounter in addition to being understanding and accommodating on top of competitive rates! I've been telling my friends & family about how impressive the impeccable service and experience was, truly grateful for everyone from that day and how they treated a return lifetime Lexus/Toyota Family!!!

Excellent

I had asked to appraise my car and was refused.

The car I reserved was sold as soon as I got to their place and I was half hour early on my appointment.

The salemans were helpful

It is a lovely dealership. Staff is polite. I was not crazy about the Lexus and test drive. Will wait for something else in May or June