Kia dealerships near me (Ellicott City, MD)

excellent contact person notified me of the up to date status of the Pathfinder I was interested in purchasing before I took the hour long trip, I really appreciated the customer service provided

All went well

I haven’t purchased a vehicle here yet, but Alex has been absolutely AMAZING. Very helpful with providing information and details.

a blizzard of confusing emails from different people making contradictory statements and an attempt to upsell me on something more expensive

It was fine

Except for the sales person who helped me, everything was terrible. The showroom condition needs work. Plenty of empty spaces and staff just chatting and laughing. Hard to conduct business. And by the way, do not use the restroom. The finance office was unprofessional. Unable to answer simple questions. Just want you to sign documents with little explanation. Definitely not coming back to this dealership.

If we can complete all the necessary paperwork and arrange delivery of the car, I’ll buy it.

Lana the salesperson was very transparent about pricing and worked with me to stick to our budget. We did spend 3.5 hours at the dealership, half that time waiting, but otherwise a 5 star experience.

Very responsive and friendly, and went above and beyond to make an out of state deal smooth and easy over a holiday weekend! They were excellent!