Honda dealerships near me (Washington, DC)

I was assisted by Trell Canton, who was very knowledgeable about the vehicle and provided excellent service. He clearly explained the condition and advantages of the 2022 model, which made the experience smooth and informative. Pros: * Great customer service from the salesperson * Strong knowledge of the vehicle Cons: * I received a call from another representative at the dealership. I prefer to work with one point of contact throughout the process. I would only expect to speak with others if it’s necessary to finalize the deal.

I made a 10 am appointment to see the car, and received a confirmation at 9am from what claimed to be-the salesman. When I arrived at 10 I was told that the salesman was on vacation, and thecar couldn’t be located. I was later informed that the car had been sold.

Poor communication. Poor active listening skills from the manager and spoke inappropriately with customer. Bait and switch. Sales rep was fine.

I had a great experience with Sheehy Honda! Fifi was my sales rep and she was very kind and helpful and I was able to purchase the car I saw on Cargurus and test drive it all in the same day. I highly recommend this dealership.

Used CarGurus to find this vehicle. Made an appointment to test drive the specific vehicle. Dealership is an 1 1/2 hour drive. Woke up early see the vehicle and possibly make a year end deal. Get there (1st customers), and the sales manager intentionally directed us to someone completely unprepared because he was aware he was getting a customer. Car suddenly was sold the night before (11pm) and they don’t have it anymore. BAIT AND SWITCH!! I’m going to find the VIN of the vehicle and get proof it was sold! Sales guy extends our stay another two hours saying he can get us into a new vehicle. Sure but 100.00 a month more in payment we knew we didn’t want. We came in with our own financing and knew he wasn’t going to get close. Complete wastes of time. Just be honest about your inventory. CarGurus needs to enforce this. We know now, call and speak to someone (get a name!) and tell them you are only interested in the specific car with the stock#.

Jalal Khan from Ourisman Honda was extremely helpful. He really knew the car and made the buying experience very pleasant. Couldn’t ask for a better Salesperson.

Staff was great!

Although the vehicle I was interested in was sold before I could purchase it, Sulaimon was very helpful, professional, and responsive throughout the process. He kept me informed, answered my questions, and provided excellent customer service. I appreciate his help and would definitely recommend working with him.