Honda dealerships near me (Park Ridge, IL)

I had an appointment but when I got there the car would not start.

Everything was good.

Everything went great. Until we asked to see the Carfax report, the sales person got a little sketchy then. Wow, we are trying to read through it. He kept trying to have a conversation with us. On the last page, it said that the car failed the emissions test last year and was never retested. When we asked to see the codes to figure out why. He said that none of their service employees could figure out what the code meant and refused to show it to us. When we kept pushing to see the code, he went to get a service manager. But brought back the general manager instead. Who then told us how much money he spent on marketing, and how this car was such a great deal and tried talking us into buying it. We asked if we could see the code or if not can we bring in our mechanic. He said no to both. Then we walked away

Honda on Grand was very professional and responsive to my inquiry of the vehicle. Definitely would recommend this dealership.

The sales person was knowledgeable and helpful. The dealership was clean and staff seemed personable. I left with a good impression.

Professional follow-up

I called before traveling to the dealership to inquire about the accidents reported via carfax and the condition of the vehicle. The rep told me no damage. Once I arrived after a 90 minute trip, I saw the vehicle and immediately noticed damage to the front drivers side and massive Crack in the windshield that would have likely cost in excess of $7,000 to repair.

They are the greatest!!!

They made the process simple and transparent.