Muller Honda

Express Service, Certified Used Dealer, Internet Certified, Customer
Appreciation Days

550 Skokie Valley Rd
Highland Park, IL 60035

http://www.muller-honda.com

Sales: (224) 765-9130

Service: (847) 831-4200

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (18)

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eligio

Jun 21, 2017

Good and quick response with extra pictures abs more details on vehicle.

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Rebecca

Jun 11, 2017

Overall a positive experience. We had seen a 2013 CR-V EXL and had been in contact the week up until our scheduled test drive. When we arrived we were told that it had already sold and that we should've called to make sure before we drive out there. As that felt like a typical bait-and-switch, we started our visit with a bad taste in our mouths. Jeff was a great salesman, listened to what we needed, and was reasonably flexible on price. Once we agreed to buy another car very similar in specs and price, the financing part of the visit took way longer than we would've hoped, though that wasn't particularly anyone's fault. It did feel like the financing person was a bit pushy about us getting the warranty when we said we didn't want it, but in the end we got what we felt like was a fair deal and in our price range for a VERY nice CPO Honda.

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Paul

May 31, 2017

Sales person was Arrogant and unpleasant to deal with. We were told the car was in significantly better condition than it actually was. Even if it was pristine I would not have purchased because of the salesman's attitude.

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Response from Muller Honda:

Hi Paul, I'm very interested in knowing more about your experience you described. It's not how we operate here, if you could email me at mullerhondahp@gmail.com I'd appreciate more details. We strive to give and deliver excellent customer service and experiences at all times and is why we're one of the highest rated Honda dealerships in the area. I look forward to hearing from you and should you still be in the market for a vehicle I'd love to assist you and make sure you feel well taken care of.

Tucson_2032

May 12, 2017

Excellent people. It was pleasure to be their customer.

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Mike

Mar 15, 2017

The emailed me back promptly and answered all my questions.

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Cheryl

Jan 20, 2017

very responsive and attentive, polite.

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Nora

Jan 16, 2017

Very professional and welcoming ! Highly recommended.

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sccerlaw

Dec 27, 2016

Decent dealership. Somewhat scattered experience. Test drive a car. They never Followed up.

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Dennis

Dec 20, 2016

Our salesman, Doug Storm, was very knowledgeable about our car. The test drive showcased all the best in the car plus highlighted some areas we had not thought of.

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Kathleen

Oct 5, 2016

Very nice!!

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Chris

Sep 11, 2016

Sales person called and followed up......just didn't like the color of the vehicle.

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Valuable Customer

May 16, 2016

Very rude people Specially mike is very irresponsible He is not sure and confident on his work even

1 of 1 people found this review helpful.

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Dan

Feb 7, 2016

very polite

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Lisa

Dec 4, 2015

Car I saw was sold before I could get to the dealer. I emailed them through car guru and they responded quickly. Even emailed me once the car was sold with other available cars. Never went to dealer, found car at another car gurus dealership. Appreciate their professionalism.

1 of 1 people found this review helpful.

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Aldo

Nov 9, 2015

My wife and I drove aprx. 50 miles to go see the vehicle. When we arrived at the lot, a salesman came out and very harshly said, "can I help you?" staring me up and down. Maybe because I was wearing jogging pants and a sweatshirt on my day off? maybe he had a sale that went sour? or maybe he just finished having a difficult customer before I came in? His answers were very short and almost like he didn't want to be there. Terrible!

2 of 2 people found this review helpful.

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Tim

Nov 3, 2015

Doug was great to work with I will come back

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Kathy

Sep 4, 2015

Very responsive, no pressure, great communication. James was genuine and flexible. No pressure which I absolutely loved! And, I bought my 2005 Honda Element from him!

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alex

Jul 17, 2015

Jeff is great person.Very professional and trusty. We bought a great car. Thanks a lot. Alex

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Read 9 old reviews

Jeff from Tennessee

Mar 28, 2015

Excellent and smooth experience from initial e-mail and follow-ups to easy purchase process. Best car buying experience in my life. Jeff Caryl and associates were great! Would buy from them again the future!!!

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Charla13

Sep 9, 2014

Great dealership to work with!!!!

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Danessa

Aug 23, 2014

not good price is high!

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Kirsten

Aug 5, 2014

Very pushy salesperson. Would not go back

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Nick

Jul 19, 2014

Responded.

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dan

Feb 13, 2014

very nice place to deal with

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Mike

Jan 2, 2014

Excellent price and efficient transaction. Good customer service to complete the sale.

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Micharl

Dec 12, 2013

Ok car got sold before reaching a deal

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Bob

Jun 2, 2011

Although it was listed on two different internet sites, they barely knew anything about the vehicle. I was told it was in their inspection dept and they would call me back in a couple of days when it got out. I never received a call back.

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