Honda dealerships near me (Lynnfield, MA)

Excellent customer service is a disappearing business attribute nowadays. I'm happy and impressed that Rt. 128 Honda still takes the time and effort to connect with its customers, making the experience informative and comfortable. It is the difference between those dealerships that succeed and those that are ignored. I am happy to offer this review as there is no better promotion than a satisfied customer spreading their satisfaction to friends, families, and colleagues.

They posted a price and then later emailed to say it was a mistake, but even after that email reply the car is still listed at the "mistake" lower price days later. Complete bait and switch.

excellent

great crew

This is a Bait & Switch dealership. Monday, I made a Thursday appointment to see the car. Tuesday, they phoned to ask if I was still interested. Wednesday, they texted for me to confirm I was coming. Thursday, at 11:30AM, they phoned to say they would have it ready. I was already driving to the dealership. I arrived early. "Sorry" they said. "It JUST got sold. But let us show you these other cars." I pointed out that if, indeed, it had "just sold," the buyers were already doing the paperwork when they called me.

Driss the salesman was great , transparent with information. Sebastian from finance was also great . We negotiated my trade in and I got what I requested. Because I traded in another Rav 4 I expected a fair offer . Initially it was very low then I got 2k more which is the lowest I would take . Not too much haggling I expected more .

Very good communication always checking in to see if I had any questions !

Denzel was a good sales person.