Dealerships near me (Haledon, NJ)

Having purchased maybe 20 cars for personal and business in my life so far, I can honestly say that Tri-County Lexus was the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. So disorganized, no plates, still no key I was promised, and being bounced from place to place. They own the Toyota dealership across the highway and don't seem to understand why people would rather buy a Lexus. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! Stay away from these guys. They are a joke.

My salesman James went over and above to provide me with great service.

Very nice

The car is now being replaced- it was painstakingly long to upload everything and work with the agent on telephone and then reload everything and share it again at the dealership. The staff was extremely slow. The car delivered was not in the same condition as stated. Now I have to replace it with a different car and hoping this time around they will make it easy.

Overall car Buying experience was pretty straightforward. Salesman was very helpful & financing was made easy , with great options

A little bit shady they bring you down the rabbit hole and when it’s time for you to ask for the total price, they give you a runaround and tell you “by the time that you get to the dealer, they’ll have everything ready for you“ shady practice they told me to just come in and they’ll work out a deal but would not tell me a price over the phone. I live six states away.