Ford dealerships near me (Springfield, VA)

thank you for letting me test drive the ford escape suv

Terrible dealership. Not willing to negotiate at all and way undervalued my trade. After pushing they just said “well that’s how we do business” wouldn’t buy a car from them if they sold it for a dollar

The process went very well, and we were very happy with the communications. The only two concerns were that we found out about a dent in the rear door that had been poorly repaired only after we saw the car and also found out that the charging cable for the PEHV was missing. Neither issue was enough to derail the purchase as the price was competitive and the final price paid was exactly as we had been told after inclusion of fees, taxes etc. It would have been nice to know about both issues as we had driven about 110 miles to see the vehicle. We had rejected a deal with another dealership because their add-ons to the listed price came to close to 22% of the listed price, so we appreciated Ourisman's more reasonable pricing. In any case, we found all the staff at the dealership to be friendly, helpful and professional. A nice touch was that they offered to Fedex, at no cost to us, the plates when they received them from DMV as we lived so far away. Greatly appreciated.

They were great!

Great dealer

Over Great to Deal with made it real easy

The sales agent had great mannerism and caring. The manager Rocky I feel needs improvement in his customer services skills. Never came to me after the sale was complete and said congratulations or thank you for your business.

Dealer was courteous and friendly

Great service great salesman

Satisfied