Ford dealerships near me (Springfield, VA)

Had a very good experience with this dealership. Crystal got into contact with me pretty much immediately and even showed me to the car for the test drive earlier than the scheduled appointment. Everyone was very nice and went above and beyond for me. I'll forever be thankful to Crystal and Hassan, I hope you two read this. Thank you both.

Told me car was available for 2 days, then sold it to someone else, then tried to give me a terrible deal on a car i didnt want.

Salesman didn’t answer my questions so I became disinterested . I asked about the undercarriage and the salesman ignored my question until I told him I was not interested. He later sent photos of undercarriage that was below my standards.

As usual the problems started when we tried to finalize the price. I told them the price I was willing to pay and what I wanted for my trade. Their offer was several thousand dollars higher than what I thought was fair. I told them that would not work for me and asked for my keys. The salesman returned with the manager. Since their offer was so far away I knew they were just going to waste my time, so I demanded my keys and left.

Was a good experience truck is beautiful and preforming great

Great experience, very try transparent and easy

The sales agent had great mannerism and caring. The manager Rocky I feel needs improvement in his customer services skills. Never came to me after the sale was complete and said congratulations or thank you for your business.

Painless transaction from start to finish. Refreshingly uncomplicated and free from hidden “dealer upgrade” fees. Alex was top notch.

I’m still waiting on the dealership to personally speak to me. The salesman said he would clarify with me what the true mileage was and if it had a sun roof or not since advertised flyers showed different information. They only texted that someone would be in touch with me, but never did. I went to another site and discovered that the vehicle had been sold even though they continued to text me about someone would get with me! They acted like they were stalling while stringing me along and could have been honest about what I was asking them about!

Satisfied