Ford dealerships near me (Lowell, IN)

Absolutely the best communication you could ever ask for from a dealer. I asked for specific pictures of the underside of the truck and they sent me more than enough. We did not buy the truck, but the experience with this dealer was great and very informative . Would highly recommend for anyone looking for a truck !!!!!

Excellent

Prompt response - easy to work with

Got back to me in a timely manner and has been very informative with me.

Called in timely matter but vehicle was sold before we could see it. It sold fast

Bait and switch on my trade. I used the KBB cash offer on the dealers website to be offered just under 21k for my trade. I took off work because my home is in a different time zone because I was planning to drive the new car home (Explorer). I make the 100mi trip to be offered $16K!! I even took the printed cash off they the dealer emailed me and was told "thats just a starting price nation wide" hmm. interesting that the dealer i did buy my car from in my home town gave me 22k the following day for my trade moving up from the 20.8 that the cash offer was. they even tried to offer my a "generous apr of 13%" even though I was preapproved (6.69% at my bank) and simply needed to make a phone call with what number to have the bank write a check for and told them when I got there. When I was given these outrageous numbers on my trade I walked. I was followed outside by a manager who after "bending over backwards" and 15 min of talking offered me the 21k trade in. I still walked. AVOID!

Horrible! Annoying! I asked a simple question and had Brandon giving me the run around. I told him exactly what car I wanted and what miles and the price I wanted to pay. If you don't have it that's fine but don't lead me on. He kept texting and calling, if I want a certain car and only want to pay a certain price it shouldn't be that hard to say sorry we don't have anything available for you.

They got back to me fairly quick and gave me all the info I asked for.