Terry's Ford of Peotone

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Internet Approved, Blue Oval Certified, Quality Checked

363 N Harlem Ave
Peotone, IL 60468

Sales: (888) 832-3250

Service: (888) 221-4061

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 29, 2016
Good dealer
Aug 10, 2016
I call for the car one day they said they didn't have two days later it was $1500 more
2 people found this review helpful.
Response from current dealership:
I'm not sure what vehicle you are specifically talking about but let me give you an example of how this happens.  Once we take a vehicle in trade, it instantly shows up in our inventory.  We could have originally planned on wholesaling the vehicle which is why it was no longer available when you called.  We then inspected it and found that it was worth fixing and put the money into fixing the vehicle so that it would be a good vehicle for its next owner.  Because we put parts and labor into the vehicle, we must adjust the price to include our cost.  I am guessing you are talking about the Poli
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Jul 28, 2016
Third time buying a vehicle from them smooth process every time!!!
Jul 27, 2016
Was not 15 passenger as was listed, but did get a dealer response
Response from current dealership:
Sometimes we cannot control how a vehicle decodes the vin.  This vehicle did not have the last row in it.  The vehicle was a 2002 and when we took it in on trade, it was missing the rear bench.  We are sorry for the confusion but are glad we were able to get you the answers you needed prior to you making a trip out.  Best of luck in your vehicle search!
Read 18 old reviews
Jul 6, 2016
Inquired about the vehicle and waited almost 3 days for a reply only to tell me that the vehicle has something mechanically wrong with it and it will be sent to auction. Overall not a good experience
1 people found this review helpful.
Response from current dealership:

We are sorry to hear you feel this way.  An initial response was sent out immediately when you first put the lead in.  We are a Ford dealership and only sell good, quality vehicles.  We inspected the vehicle initially and found no problems with it.  Just like your own personal vehicle, things break.  The vehicle was taken out on a test drive and was not shifting correctly.  At that time, it became unavailable for sale until we could run it through our shop to diagnose it.  We found that it needed a transmission because of intermittent shifting issues and ended up wholesaling the veh
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Apr 3, 2016
Honest people
Mar 14, 2016
They are awesome and very responsive. Have an upcoming test drive will update ratings afterward.
Feb 23, 2016
it was great
Jan 31, 2016
Terry's is WONDERFUL!!!
Jan 23, 2016
Prompt return call. Had the info I needed. Profesional and friendly.
Sep 4, 2015
Quick follow up for online request
May 29, 2015
Responded be email I did not have any conversations with them.
May 22, 2015
Drove four hours to get to the dealership. I told the salesman that if it had been smoked in it was a deal breaker. When we got there the car smelled so much of perfume that you couldn't smell the smoke. The next day the smoke smell really started coming out.
1 people found this review helpful.
Response from current dealership:
We do our best to make sure the cars are clean and presentable when we know a customer has an appointment to come see a vehicle.  All vehicles are sent out to another company to be professionally detailed where they use commercial strength cleaners on the carpets, seats, and headliners.  Everyone's sense of smell is different, including their sensitivity to smoke.  We do our best to accurately describe every vehicle we have for sale on our lot.  We hope it proves to be a great vehicle for you.
Feb 24, 2015
Outstanding!!! Worth the 2 hour drive!!! I will definitely be shopping here first for my next vehicle!!!!
Sep 19, 2014
Good to work with not pushy
Aug 26, 2014
Quick to respond, no pressure
Jul 29, 2014
Literally tried to talk me out of the car I wanted. I purchased from another FORD dealer weeks later. Cocky sales staff. I was told they sell so many cars that "someone" will buy the car without lowering the price! They are over priced on all vehicles by thousands. Do your research!
Jul 5, 2014
They sent me what looked like an auto reply and wanted me to call them. I guess no one wanted the sale? All they had to do was call me, like the email I sent said, and I probably would have bought a truck. I guess there busy enough.
Mar 8, 2014
The vehicle he thought I wanted was not the vehicle in the photos on your site. I drove 500 miles with three broken ribs and a broken back for nothing! You all suck!
Jun 9, 2013
Thank you for your patience and help in my quest.
Dec 22, 2012
Communication was quick and often although they were priced way too high for a vehicle in the condition they had. Any Scout II showing rust bubbles anywhere is a vehichle in good or fair condition. They said they couldn't take less than $11k for it- but in the market place- not of NADA or Kellys Blue Book, you can get a near mint condition one for their price. If they truely had that much into the vehicle then they themselves got ripped off on the trade in. Sorry guys but you could have possibly sold both Scout IIs if you knew what they ACTUALLY sell for..
Nov 5, 2011
Although the car we were interested in wasn't ready yet, they were very helpful and followed up with us to see if there was anything else they could do for us. I would definitely look at other vehicles at this dealer.

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