Ford dealerships near me (Joliet, IL)

The car Broke down on the test drive and I had to sit on the side of the road for about 90 min waiting for a rescue. When I talked to the manager Pete I joked with him about a deep discount jokingly to make light of the situation. He said not sure he can do that now he had to buy a batter for the truck.

Awesome to work with!!!

I spoke to Joe on March 24th, to get an appointment to go look at the pacifica on Mar. 25th at 9am. When i got there,a different salesman told me the vehicle was sold the night before. No courtesy to notify me that the van was sold already..wasting my gas to drive all the way out there for nothing. And Joe didnt come out to speak with me either....I say it was very unprofessional and I didnt want to look at any other vehicle because of that experience and I left...

Very helpful, Kept me informed. Was Honest, Very professional

Dealer responded quickly. Answr d all questions and follows up days later. Very professional

Excellent buying experience.

Went to the dealership and car wasn’t there. Told my husband it was out for recall. I reached out twice to see when car would be available. Received a email and text asking me when I would like to test drive. Then I reached back out to see when available. They told me it was sent for service and I’d hear back by Monday. Wednesday I got a message it was sold. Terrible language barrier and was told the cars come in and people don’t take care of the vehicles. Then they fix them up and sell them. Poor commutation and no response! I would not go back!