Ron Tirapelli Ford

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4355 W Jefferson St
Shorewood, IL 60404

Sales: (815) 725-3033

Service: (888) 479-7863

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2016
They were quick to respond to my request for information. However, the vehicle was advertised as a "limited" but was actually Tundra Grade, a lesser trim.
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Oct 9, 2016
ok. person didn't hav much knowledge about f350 but got me some answers
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Aug 4, 2016
The sales person I delt with was wonderful.
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Jul 3, 2016
I was initially told that it was not for sale and that it accidentally got on the website !! When I responded "bait and switch", they the responded back that I could buy the 2005 Thunderbird for $200,000 !!! A price which is ridiculous !! I hope that all the others that advertise with you are not as shady!!
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Jun 9, 2016
Our experience was good. The car needed some body work. Tlirapelli took care of it to my satisfaction. However when I picked up the car initially and closed the deal they didn't have the gas tank filled nor did they have a keyfob programmed to the car. It cost me $32.00 to fill the tank and $260.00 for a spare key with a programmed fob. I brought this to their attention but nobody offered to reimburse me for these expenses
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Mar 19, 2016
katpower
We went in to look at the car. The dealer did not budge on the listed price and encouraged us to look at options for financing.
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Jan 17, 2016
Very nice experience Even though we didn't get the car we wanted they show us a new car
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Jan 2, 2016
Purchased my vehicle via internet sales with Moe as my salesman. He did an outstanding job with comunication and photos. I was able to complete everything in advance of my 4+ hour drive from Ohio. Thank you for making this a pleasant and enjoyable purchase!
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Dec 22, 2015
Great resgponse time
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Response from Ron Tirapelli Ford:

Thank you for your review Velda! It means a lot to us, and we strive to keep our customers happy!
Dec 7, 2015
Was corresponding to get this car but they sold it despite my strong interest and filling out application and getting approval. The only issue was getting the down payment to them despite several life events that caused issues getting there. Nonetheless, I got the car I wanted from another dealership with lower interest rate and lower mileage. So everything happens for a reason.
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Oct 21, 2015
did respond never got back . but seems like a company I would deal with
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Read 9 old reviews
Apr 3, 2015
Responded with generic information about the dealership. In the end, didn't have the car I wanted and didn't pursue this dealership.
1 of 1 people found this review helpful.
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Jun 30, 2014
GJG
Very polite and honest with information and history of the car.
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Dec 6, 2013
slow but good
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Oct 22, 2013
Very attentive!
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Apr 19, 2013
Awesome experience with them ! I couldn't have been more happier with my purchase and Scott , Fidel , and Joe made it so easy for me thanks guys !!!
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Apr 5, 2013
did not have my vehicle
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Mar 19, 2013
They finance department needs work they have no idea on what they are doing.
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Nov 14, 2012
rellove
responded very quickly to my inquiry.
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Jun 19, 2011
I went to look at a vehicle and it wasn't AWD which was what I was looking for. They were very helpful!
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