Ford Dealers Houston, TX

"Awesome and helpful"

"Best team "

"Very good, had vehicle in stock, too"

"Someone responsed within a day of my request. Still haven't made it down to buy the truck."

"A great experience! Worth the drive! Colton was very professional and informative. They are trustworthy car dealership. Pleasure to deal with."

"I was called in less than an hour."

"Great customer service, very helpful."

"Good follow up and service"

"They lied"

"Kept in touch with me to notify me about the status of the vehicle."

"Very professional and personal quick to respond to my questions and provided me with the information requested great job"

"The car I called about already "had a contract on it" when I called them, but reappeared in a day with a price that was $1000 higher. When I called and told the young lady that it appeared to be the same car only at a higher price she quickly told me it had been sold. Doesn't that sound like bait and switch? I would not think of dealing with them."

"Fast response. Best deal with no problems or pressure. Didn't buy and were still very helpful and professional. "

"The salesman didn't seem to try very hard to sell or make a deal almost like they wanted to sell me a new car instead of the used car . But that's ok cause there's other dealers ."

"They lied to me two separate times about the truck being available and I drove almost four hours for this one specific truck and even as I was pulling into the lot the salesman told me it was available and then I walked in the door and all of the sudden magically somebody is in finance trying to buy it not a good way to do business"

"Kevin Walker contacted me 10 minutes after I sent my request for information on the car I like. It was much ,much better than any dealer I have ever contacted. Unfortunately the car was not available."

"Responsed quickly. Made arrangements to see vehicle. Sales person very nice. Purchased vehicle. Very easy transaction. In and out! Very good experience. Would buy from this dealer again"

"I could never get them to give me a price on the car. Numerous people would call and try to get me to come into the dealership. When I told them I would come if they would first tell me the price, they would make up an excuse and tell me they would get back with me. Finally, someone called and said they are not selling any Mustangs they have is stock due to recalls. Interesting since they tried to get me to the dealership about 8 times. Don't waste your time talking to these people."

"Dealer contacted us by email the following day. I asked if the $7,981 list price is the total price. Got a reply that the "Sonic" price would also include dealer installed security options like wheel locks and phantom footprint. No total price provided so I asked again for the total price. I was told that the price (including options not requested by the buyer) would be $9,718. A total of $1,737 over the listed price! Did not appreciate all of the subterfuge that I encountered when dealing with Lone Star Ford. Went to another dealer and paid the list price plus t,t,l."

"Contacted about the truck. Went to see the truck, as soon as I asked about it they said the truck was going to auction and had issues. Asked about lowering the price due to the issues. They weren't interested. Could have saved my time but at least they were honest about the issues. "

"It was excellent! I bought the car."

"I requested a price quote but never received one. The emails and phone calls talked about everything but what I requested."

"Great experience, it will be my 1st stop next time I buy a car"