Ford Dealers Houston, TX

"good experience. salesman very helpful. i would recommend to my friends "

"Professional car buying experience, dealership was attentive to my needs. "

"car was already sold."

"Only talked on phone, but very curious and attentive"

"I bought this truck and are enjoying the new ride! Great experience at the dealer."

"Was a pleasant experience. "

"Efficient and honest. No hassle what so ever"

"Tim from Gullo Ford is awesome! Great dealership and experience."

"I am looking for a white Honda Ridgeline RTL certified used truck and am casting my net far to get what I want. Tim responded to my internet inquiry asking if I had any questions. I asked for pictures of the driver's seat and how much shipping would be to Oregon. I got several pictures of the driver's seat and no shipping quote despite several attempts at contacting him. "

"Response was quick"

"Thanks for getting back quickly.Really appreciate your reply back and for sure will be coming by the fine a truck soon .Thanks again Bill"

"Responded quickly and was helpful!"

"Great experience"

"They were helpful, answer all questions except one the Salewoman said that she would call back with the answer but never did."

"Terrible. I made an appointment on Tuesday for Thursday with Lionel. The appointment was confirmed for 9am on Thursday (when they open). I arrived 5 minutes late due to Houston traffic after Hurricane Harvey left some roads closed. Lionel not only did not show up for the agreed upon appointment time, but the car I traveled an hour and 35 minutes to see had sold the day prior (or had sold sometime, maybe before I even made the appointment). They wasted my time, energy, and money (gas) by not even showing up or having the car available. Very poor execution of customer service. I highly recommend to take your business elsewhere. "

"I could never get them to give me a price on the car. Numerous people would call and try to get me to come into the dealership. When I told them I would come if they would first tell me the price, they would make up an excuse and tell me they would get back with me. Finally, someone called and said they are not selling any Mustangs they have is stock due to recalls. Interesting since they tried to get me to the dealership about 8 times. Don't waste your time talking to these people."

"I am rating this dealership low because I called the day before arriving to find out if the vehicle was available and talked to a gentlemen that said it was and we set up a time to meet the next day but he never showed up and I spent an hour with another guy just walking around the whole lot trying to find the vehicle. We finally found it but it wasn't what I was looking for. Needless to say it wasn't a great first impression for this dealership."

"Immediate response to my inquiry; arranged to meet and view Saturday am, Alfredo Ramirez was there on the spot. No pressure sales tactics; initially was not going to purchase then received a text with an extremely attractive deal. Returned Saturday night and made the transaction! One of the best vehicle purchases I made. Definitely recommend Planet Ford 59."

"Sales person is the only one wants to help manager was rude unprofessional and look like he don't like to deal with customer don't even bother to come out from his desk to talk to a potential buyer. Very disappointed "

"They where fast to respond. Great customer service. No high pressure sale. They make sure your happy through the whole car buying process. I would and will recommend them to anyone looking for a vehicle. "

"Good"

"Didn't contact me until the second email. Salesman was pretty nice, but I did not purchase because the car needed major repairs."

"Emailed sales manager twice that day, said car was available. Arrived and was literally looking at car and another sales man came and said sorry I already have customer been working on finance. 1.5 hour drive for NOTHING!"

"Came to view the car... talked to David needed extra paper work went to get it... next day came back he sold my car to someone else even though I spoke to him on the phone that I was still coming couldn't wait 24 hrs that's all.. Do not go to him worst dealer ever!! "