Ford dealerships near me (Dumfries, VA)

The absolute worse experience ever. They promised a car for us as we were on our way (3 hour drive) and 30 minutes away from the dealership they called to say they sold it to auction. That made absolutely no sense. A 2024 explorer with low miles would NOT go to auction. They undersold us or baited us in. We drove 3 hours with 2 toddlers to purchase a car they promised us and they lied. I hope this dealership gets kicked off of cargurus. This is not the first time this has happened at this dealership. Do not recommend. Avoid Koonts at all costs.

Caden was very helpful and responsive.

I don’t actually know if this vehicle is still available. The only responses to my inquiry that I received was their automated messages saying how dedicated their staff would be to my satisfaction. They said they would be just as persistent providing me great service as they were providing me with information in the sales portion of our interactions. As they never got back to me, I wouldn’t take that as a good thing.

Terrible dealership. Not willing to negotiate at all and way undervalued my trade. After pushing they just said “well that’s how we do business” wouldn’t buy a car from them if they sold it for a dollar

Was a good experience truck is beautiful and preforming great

Dealership was very vague and not honest about vehicle. Wouldn’t communicate in a timely manner.

Never made it to the dealer. Sent a message via the Guru app. I asked what wasn’t the lowest interest rates they have found for folks. He told me “you should do your due diligence and research”. Never went to meet them and bought a car in Woodbridge, which is much further from King George.

They were great!

Satisfied