Ford Dealers Boston, MA

"very helpful in a complicated purchase for an out-of-state relative; wouldn't negotiate price although it was a relatively fair dealer price especially given excellent condition."

"The people were professional and friendly. No high pressure. If you do your homework before going to any dealer to talk about buying a car, the sales staff will know and you will have that much more respect in their estimation. That was my experience with Herb Chambers. They also efficiently helped get the registration and insurance completed, and me on my way. "

"Good response. Car gone when they responded."

"Very professional and great to work with. "

"The car not available to drive when I got there because the key was lock up."

"Very helpful staff (Anthony Azzi)). Answered all my questions via email, since I'm a few hours away from the dealership. Very helpful."

"The best car buying experience I have ever had."

"Extremely clean and organized!"

"Pleased"

"Gave dealer info on trade They said they would review and contact me Never heard back from them Called to check status and vehicle was gone"

"Test drove the Escape. Very good service."

"Excellent. Good price. No pressure. No surprises. Work with you."

"Good"

"Responded promptly and was very accommodating with testing vehicles"

"Vehicle was sold but they were prompt and courteous"

"Got together on the price. Great transaction!!"

"No pressure working with salesman. The vehicle I went to look at they were asking top dollar. If the car was mint that would be one thing but it's had damage in three separate locations. Can't expect customers to pay over 20k for a used vehicle that is beat up. Just bad business in my opinion. If you buy a vehicle make sure you go over it very thoroughly."

"Dealer responded after several days and said vehicle was not available, did not answer if the car was sold, transferred or what was reason vehicle was no longer available."

"Salesman Tim was very nice no pressure. He took the time to show me the car / test drive. Went over the numbers for my trade and the new car unfortunately we couldn't quite get where I needed to be number wise. Over all very good experience. I had bought a car from them in the past owned for 16 years very good car. I would highly recommend them. "

"Very poor experience. They invited me to test drive a used car that was in terrible condition. To make matters worst they called me back to tell me the car went out to auction. Why invite me to the dealership?"

"quick response, car was sold"

"Practices bate and switch tactics. Advertised one vehicle that was a convenient misprint yet the ad is still up."

"Adam responded to my internet inquiry right away and followed up on my appointment. I was disappointed we could not work out a deal on the price"

"Not very good The salesman was very nice BUT the manger Alex came over and said these were the numbers and would not even look at me because I made an offer that was low and he didn't want to bother negotiate .. And I called to speak to another manger about the truck instead Alex called me back and said that the truck was sold and I hope we can do business some other time.. Not s good experience"

"They called many times but I asked only to be contacted if there was a price drop. There was no price drop so I have chosen a different car. But great service."

"By far the best dealership I've ever been to, responded to my iquiry within an hour, set up appointment. Sales team was great not pushy at all dealership was clean and comfortable drove out with my truck within hours of test drive. I would recommend anyone to shop here. Great experience thank you Quirk"

"Dan Sullivan is the best."

"Car options were not clearly communicated and the condition of the car was not what I expected based on what I was told"

"I bought a car there - they kept changing the financing -- no one at the dealership knew what the other person was doing. And 3 weeks later they are still advertising the car I purchased -- bait and switch. Poor poor poor"

"Dealer contacted me a day later to answer questions but then put me on a mailing list I had to send it to spam."

"great"

"Could not agree on price. Despite manufacturer's cash back incentive, neither dealer nor I could come to terms. Unfortunate."

"Great response"

"Been contacted several times, A little too pushy for my taste."

"Responsive "

"Good"

"Slow in response to inquiries and questions and dismissive sales manager when visiting the Dealership."

"They responded to my question"

"Dealer said Car was there for a test drive, and about a 1/2 hr before I was ready to head up there I got an email that it was mysteriously not there, but at another facility...and when I immediately responded I was completely ignored and never followed up with. GREAT customer service...NOT."

"It sold and they still told me they had to just get me there and it's not close."