Ford Dealers Boston, MA

"Heard from dealer quickly and my questions were answered. "

"Excellent service! Purchased the vehicle same day, drove off the next night. Great team!"

"Good job "

" So impressed with this dealership. It's family-owned, Low to no pressure, extremely helpful, completely transparent, low fees... unfortunately they didn't have the car for me, I would do business here in a second!"

"The whole buying experience was easy All personnel involved was great "

"Buying new or pre-owned vehicles in my experience has always been a painful experience. My recent experience with Framingham Ford has been the exception to the rule. We were treated with patience and respect and was not subjected to high pressure tactics. Overall, a very pleasant experience."

"Everything went smooth from start to finish."

"I didn't buy a car from them but they were friendly and not pushy."

"This dealership was very responsive. Very pleasant. And there still on my Short List"

"Awesome dealership! Eric was a great salesman! Couldn't have asked for a better first time experience!"

"They contacted me right away. "

"I was surprised the sales personal were not pushy. Took a tour of the lot and had a test drive of a f350 Lariet 4x4 nice truck but looking for f 250. I did not realize how long the vehicle was an when I measured my garage I was a few inches shy. I recontacted the dealership and put everything on hold until I can manage onsite. storage. I will return at a later date. "

"Responsiveness and communication were excellent, as was speed. They were all very nice to deal with. Unfortunately, the lease terms offered were atrocious - $300/mo more than a Lexus RX for a car with an MSRP just $2k higher. Even accounting for the included excise tax, a non starter... "

"had a good experience with this dealer and purchased this vehicle "

"5stars Judy , joe and even the owner made this a great experience "

"I didn't end up. Using from them but Cole provided great service, and I reccomend others to use him."

"Tim Duffy was great! Made it easy"

"Good"

"Prompt response, found similar vehicle closer to me that was better priced."

"quick response, car was sold"

"Currently in the process of purchasing a Ford Focus from Bonnell Ford. They take the stress and hassle out of used car shopping. Would recommend to anyone considering a Ford. "

"Contacted very quickly. And follow up."

"Called with follow up emaiks"

"Car was as advertised Took a test drive . No pressure. Advised the sales person , Jeff , I would sleep on it. Returned and bought it the next day . I would recommend this dealer. Have put over 1,000 miles on my GT Mustang. Want fun, buy GT . MPG on highway 19.5"

"Great place to do business, salesman not pushey Very laid back"

"I bought my first Mustang here and both sales and finance guys were really nice proving a ton of information. Really good dealership!"

"Very romps response. Unfortunately the vehicle was sold"

"Meghan was very quick to get in touch with me but when I asked some questions she never got back to me. Never heard back from Meghan, so I took a 77 mile ride to the Dealership to see this great deal and take it for a test drive. I was very disappointed when I saw the truck, it smelled terrible very smokey and the bed liner and the inside of the tailgate was heavily beat up. Way over priced. Didn't expect this from the ad. "

"Nice people, wouldn't go down on the price because I drove far and they knew I wanted it.. trade in was on the low end of fair.. all in all the experience was good.. I'm happy with the new truck"

"Good"

"Very wonderful, courteous and very well spoken it was a pleasure they just didn’t have the right vehicle for me "

"Upfront pricing with no guess work. Although I didn’t make a purchase this time, I will remember and check this dealership again!"

"Followed up immediately!. "

"We purchased this vehicle dealer in Massachusetts. The dealer delivered it to our home in Rhode Island and assisted with registrations. "

"Called immediately, negotiated what I considered a reasonable price including fees and application of interior and exterior protection with 7 year warranty. Great family car. Cleveland our sales guy along with his team got me the deal I wanted and delivered the car to my home same day about 30-45 minutes away"

"Lisa was very helpful"

"Had a good experience with dealership Got right back with information I requested and additional photos. Great overall experience. "

"Poor Customer service. Vehicle for sale but the general manager is driving it. I Appeared in person to see the vehicle. Person wasn't sure where the vehicle was asked another sales rep he said he thought Bruce may be driving it. We waited to get definite answer. After waiting a few minutes with no one telling us for sure, went over to see what's going on. The sales person I thought was helping says oh! no one is helping you and looks back at the other sales person who's sitting there eating his salad. When he realized the guy eating the salad wasn't helping he gets up goes somewhere then comes back and say it's not available to drive can I come back Monday... (I drove from Providence) the general manager sometimes drive the vehicles to make sure there are no problems. However, I was contacted about the vehicle I believe 9/19 by Saturday the 23rd they should've know if the vehicle had any issues. What pisses me off we were standing nearby where we could be seen and the sales person got up from his chair to confirm whether or not Bruce had vehicle then returned back to his seat without telling us anything until we walked over to him. Smh""

"I had a scheduled test drive and I drove 2.5 hours. Ten minutes before I got there dealer texted me they just took a deposit.....I continued on , looked at truck, and would have purchased it."