Dealerships near me (Elmhurst, IL)

Sales representative was very polite, Communication was very good, the sale representative wasn't pushing to sale me the vehicle. Wich I appreciate very much during my shopping experience

Not sure if I would refer a dealership that say one thing then fine print what they already said after the fact. If you do veterans incentives but after the fact say only on a new car, that was misleading disappointing and an emotional slap to a retired vet like myself. But this is the American way. Incentives for some not for all without stipulation!!!!

Disappointing experience. We spoke with internet sales person to schedule our visit and test drive. Car was not ready nor was salesperson aware why we were there. Later they added unadvertised costs to final cost and were never easy to work with. We walked without buying anything.

Joe the manager, sold the car to someone else although I was already working with one of his salesman on the deal. I was ready to buy but was told I had to wait for mechanic work to be completed. When it was completed, the car was sold to someone else.

My salesman was super transparent. Just tried to upsell me on a car jack system for like $1700. I told no it was no problem. I took it right off overall great service sales and finance would recommend going to see them for a Nissan.

Experiencing over all was good, price you just have to know how to negotiate. Know what you doing and what you want.

I didn't end up buying this car but overall experience was very good they seem like very honest people

I'll preface this by saying I've submitted a complaint to BBB and it has been accepted - awaiting a response from the dealership. I had been in contact with this dealership for a few days, we agreed on a price and set an appointment to come purchase the vehicle. After they instructed me to get a certified check from my bank, I get back from getting it for the amount agreed upon and I get a call saying that they had sold the car out from under me. They claimed that it's "first come first served." This was NEVER communicated to me. Had I known that, I might have made other arrangements to drive the three hours sooner for this vehicle. I would assume when you agree to a price and set a specification appointment and am told "We will be eagerly awaiting your arrival Saturday at 9am!" then there is at least an agreement to hold, especially since the appointment was for tomorrow morning, right when they open. Very poor way to treat people, let alone customers.

Quality Service