Dealerships near me (Copake, NY)

Very helpful and courteous staff.

Very sneaky dealership failed to inform yme the car was involved in an accident. Tried to sell me a car $10,000 dollars over Kelly blue book value. Stay away from this dealership.

Everything seemed to be going well and I thought my wishes (absolutely no addons, just the car) were being honored. I made the mistake of signing some of the paperwork on an iPad without asking to see that specific document. Two days later I was looking through my paperwork and realized they'd tacked on a $4000 service contract that had not been mentioned a single time during the process. I called to ask them to remove this and the finance manager said he "thought I knew that was on there" and tried to argue why it wasn't an extra because it was the "manufacturers warranty." In the end I got the contract removed, but it added $6000 to my loan and extended my loan to 66 months when I told the sales associate explicitly (and we circled on the initial agreement) I wanted a 48 month loan. Turns out that's how they got away without me noticing - the monthly payment they verbally quoted was the same because the loan term had been extended. Either very shady or very incompetent practice.

Gio was helpful and professional. We had a great pressure free experience.

Friendly and helpful staff. Low pressure!

I went to look at a used truck I was interested in. I used the online trade in appraisal tool for a value for my trade which came back at $6000-$7000 which I was happy with so I drove about an hour & fifteen minutes to see the truck and waited a bit before a test drive. The truck was nice but have a couple little issues but nothing that couldn't be resolved easily. After seeing my truck a manager came over to tell me they could only give $1000 for a trade in for it. They were very nice , but I would rather have not wasted my time. My truck is older , but in nice shape with low miles and has always been maintained and we were not even close to making a deal so I cut my losses and drove home in my older but still very nice truck.

Mike at American Auto Sales did a virtual inspection and drive for me and was very open and honest about the vehicle. I put a small deposit down and then changed my mind about buying the vehicle. He returned my deposit promptly. When I do buy my next vehicle I will buy from American Auto Sales even though I live in Vermont. It will be worth the drive.