Dealerships near me (Catonsville, MD)

We made a cash deal with them to buy this car. Filled out paperwork, the next day they were supposed to deliver the car, we called and they said oh sorry we sold that car to another dealership! What????

The team was friendly, knowledgeable, and easy to work with!

Worst experience I’ve ever had with a dealership. Salesman would not give me clear numbers without coming into the dealership and then left me on read and would not answer my inquiry. Left a message for the sales manager and received no call back. Worst communication I’ve ever witnessed and will never buy or recommend this dealership. Don’t waste your time.

The sales agent was exceptional.... Car was too expensive

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

David and Steven was excellent to work with

The photos of the car online did not accurately reflect the car we saw when we arrived. The tailgate had stickers on it and there was chipped paint around the wheel well. The pictures online included the tailgate and the wheel well but did not have stickers or chipped paint. The video sent by the salesman was also shot in a way to ensure we didn't see these issues.

Would recommend this dealership to my friends

Steven (Sales) and Mark (Finance) were amazing. They treated my son as if he were purchasing a high-end BMW and not a used car. Friendly, professional, patient, and informative. It was a wonderful first-time car-buying experience for my son. As for me, when the time comes to get another vehicle, I am going to BMW of Catonsville first. Kudos on a job well done.

Great customer service