Dealerships near me (Baltimore, MD)

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

I brought a 2023 Chevy Malibu and it was a great no hassle experience. My salesperson G was a pleasant person to work with. Would defiantly do business with them again.

Very friendly staff! Couldn't make up my mind, so they allowed me to have a little more time in the vehicle. Absolutely gorgeous vehicle, unfortunately the seats were uncomfortable for my back. Staff very understanding

David and Steven was excellent to work with

The photos of the car online did not accurately reflect the car we saw when we arrived. The tailgate had stickers on it and there was chipped paint around the wheel well. The pictures online included the tailgate and the wheel well but did not have stickers or chipped paint. The video sent by the salesman was also shot in a way to ensure we didn't see these issues.

Had an appointment to test drive the car. The car was still buried under snow, no gas in car, had error light on dashboard. Salesman was not sure what the error code was, and correcting the problem would be the responsibility of the buyer. Obviously, did not purchase the car.

The dealer contacted me. I had to turn my attention to some other issues & was not able to follow-up on this vehicle. Thank you to the dealer & Car Gurus for showing me this van online. Mary, November 23, 2025.

Went through the entire process got everything set up and one the day i was supposed to pick up the car i got told not to come they decided to cancel the sale and send it to whole sale wasted a week of my time and put a hard hit on my credit just to be told too bad we dont want to sell the car. Absolutely horrible so to answer the first question acuraltely i did buy a vehicle from them and then couldnt pick it up because they took it to auction