Glen Burnie Auto Exchange

7228 Ritchie Highway
Glen Burnie, MD 21061

http://www.gbautoexchange.net

Sales: (410) 983-3825

Today 10:00 AM - 8:00 PM

(Closed Now)

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Sales Reviews (8)

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Apr 20, 2018

Michael

Great guys. Very personable. They work hard to find you the best deal possible.

Is this review helpful? Yes | No

Response from current dealership owner:

Thanks I try to get the best financing deal for my customers

Feb 3, 2018

GuruZGKSQ

Great Service.

Is this review helpful? Yes | No

Aug 10, 2017

Guru8249

The people here were so accomadating. I just stopped on the way to another place I had an appt. with to see what a smaller lot offered. They gave me service I'd expect for luxury cars like Lamborghini. Four men were at my neck and call ready to move cars around all day if I wanted to drive every one on lot. It was also near closing time on a weekend but they all didn't mention it and kept their patience when I had to leave to see the car I had planned. If cars on the lot had issues, they'd fix them-if one just came in, they'd make it ready for me if I was interested. I didn't buy a car from them but I will return When my daughter needs her own. I don't need suits or elegant buildings - ads that run often that I pay for if I buy a car. I need four guys, 3 guys, ok I need one person who will be with me until I find the One. So next time, I'm giving them a chance.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Jul 26, 2017

Clayton

Great deal, Great guys. Great truck. Great experience! Highly recommend.

2 of 2 people found this review helpful.

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Apr 11, 2017

Alexander

The guys were pretty cool and helpful! Very humorous and make you feel like you're at home! I honestly had a great experience!! Also, the truck i ended leasing from them is in great shape. Love it!

2 of 2 people found this review helpful.

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Jan 21, 2017

Gregory

Contacted me immediately after receiving my message.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Oct 25, 2016

Pam

Very responsive and helpful

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Oct 24, 2016

Vincent

Their price is a lie, very misleading. All prices reflect a 2,000 down payment. I've never seen any dealership do that before

9 of 9 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Look I did not know what transpired in your conversation. As one of the owners I am trying to figure out any discrepancy that you might have. It does not help not to know who you talked to and when you called in. Also what car or truck. I am trying to straighten out any miscommunication that are between the sales staff and the websites . When your sending information from one site to another not all filters are the same. I will get to the bottom of it with or with out your help.
By the way I can send you many different sites that use pricing like this Like I said we are so sorry by the way

More ...

Read 5 old reviews

Feb 17, 2016

josh

Great

Is this review helpful? Yes | No

Jul 21, 2015

john

My buying experience was great. Kenny was very helpful in getting me financed with a low rate. I would like to thank both Kenny's again for my new ride.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

May 8, 2015

john

Dealer not very attentive. Car was a mess inside -- door locks on 2 doors were bad, windows on 2 doors didn't work except from drivers master controller, headliner was stapled up to roof with (what looked like) an office desk stapler. Dealer did let me take it for a test drive, but kept my license in his office while I was out on a test drive by myself (was I driving without a license, then?).

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Some times these cars are posted and not ready, We try to get every car we have online as fast as we can. Sorry for the inconvenience. I have driven many times with out my license . Many time i have left my wallet in my desk or at home. Guess what I still go to where I am going. By the way did you purchase the car ?

Jul 3, 2014

allen

Friendly dealer, the truck runs very nice, however they can be a hassle to get a hold of. I've called 3 times about an interior part they are supposed to send but no answer.

Is this review helpful? Yes | No

Response from current dealership owner:

We have for the most part fixed or remedied the situation. New Phone system and a new employee. Thanks so much for the insight

Apr 22, 2014

kerry

quick response and folowup

1 of 2 people found this review helpful.

Is this helpful? Yes | No

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Glen Burnie Auto Exchange