BMW dealerships near me (Chino, CA)

Wallid in sale department was always available for any questions.

Went above and beyond always responsive and called almost everyday

Dealer Does Not Sell cars to out of state customers. Dealership is only 3h from me as I live in Las Vegas, and this dealership is closer to las vegas than most of cities in state of California but unfortunately dealer has a internal policy where they do not sell cars to out of state customers.

Prompt response

Dealership responded right away unfortunately the car still being advertised had been sold already

Totally misled by the entire team. Was informed later the vehicle has no air conditioning and would be sold as is. No courtesy to inform buyers beforehand during the purchase process when they knew upon arrival the vehicle didn’t have air conditioning. Up until that point Donte was informative but didn’t take into account wasting customers time.

Fast response and exceptional customer service

Vehicle was super clean and Certified. Bill took pride in owning the end-to-end Customer Experience. My wife knew right away that she wanted to purchase the vehicle. It was really a test to see if Bill might talk himself out of a sell. However, his overall knowledge of the vehicle and technical capabilities was so impressive we did not even ask for additional discounts on purchase. Loved the feel of the dealership. We were told that it was independently owned and not part of a franchise. You could tell based on how the employees operated. Everyone seemed as though they had "skin-in-the-game". They also placed a bow on every purchase and parked it in garage for photo-ops. That's a great final touch and makes the entire process worth the wait. Appreciate the folks over at Sterling BMW!

Very good the response was fast and accurate.

Val was very helpful.