Certified 2019 Kia Soul for Sale Nationwide

Good

Friendly and helpful service from Mike. No hype or pressure even when we were unsure. We left with good information on cars and loans without being pressured or guilted.

Christine was awesome to work with. She followed up quickly and took time to answer all our questions. Jeremy in Finance was also very personable and great to work with.

Really enjoyed working with the team at Napleton Acura in Elmhurst. They did a great job of working with me to get to a reasonable price on my car!!im very happy with my purchase.

After service no good I was trying to contact salesman after purchasing the vehicle 7~8 time but no luck.

Great. I received a confirmation email and a follow up call to set an appointment. The car is in super condition. The staff focused on making the best deal for me. Definitely will recommend to friends & family.

I purchased my new vehicle through this dealer. It took a bit of negotiation - but I was able to get the deal that I had envisioned for myself. Very happy with my new ride!

My experience was great. The sales consultant was very knowledgeable and personable.

We ended up buying another KIA Soul from this dealership. The process was fast, the salesman and while team was great. Definitely recommend them if you’re looking for a KIA

Quick and easy process! Friendly sales staff!

good

Terrific experience! Jesse (manager, Xavier (sales consultant), and Doug (finance) were all great!

Best dealership I have ever been to.

Kevin contacted me by email confirming that the car of interest was still available and would be pleased to have me come out, see and test drive the car. He was completely familiar with all features and answered all questions we asked, patiently and professionally. The dealership was uniquely friendly, non-pushy and worked well together as a smooth team.

Sales rep was very helpful but I ended up choosing a different vehicle.

Easy to work with. Brought car to me. Down side, have not heard from anyone sense getting the car delivered.

They responded quickly and they followed up with me several tines!

Everyone was really professional amd nice, even with all the uncertainty and questions I had. Took a while to get a good loan rate but in the end I walked away with a new vehicle.

Answered all my questions. Car was immaculate. Sales staff was friendly and very attentive to my car buying needs.

outstanding service by Maria R. this is the 5th car my family has bought from here and thr care attentiveness inventory and honest financial dept is above all expectations.

Good experience. Great price and I purchased within the week after viewing. A little confusing at first with communication between myself and the dealer due to "too many people" communicating with me in the first few days. Felt like I was constantly starting the process over which frustrating at first. Once the dust settled on that I worked with Auzha whom did a great job and saw that we were able to make a deal in the end. Overall I am happy and driving a beautiful Alpha Romeo.

We never got connected but it was on my behalf due to the fact that I figured out the truck didn’t have everything that I wanted but my mother was excellent and on everything they done and answered every question I had

I really appreciated all of the help they supplied me with. They answered all of my questions and were very responsive. They instantly contacted me first when I showed interest. Very respectful and I appreciated their honest prices.

Very professional and helpful. Willing to work with the customer to make the best deal for all.

Justin was wonderful. Super responsive, polite, and helpful

I only test drove a vehicle, however the salesman was very friendly and helpful.

Total negativity to provide numbers without going in to dealership. During this pandemic it is imperative to do as much of the paperwork as possible in advance requiring much less time spent at the dealership with a mask on. Jenkins Kia lost this sale. ALL figures, trade in value, and financing was completed virtually at another dealership.

Didn’t have the particular vehicle I wanted but was very helpful in trying to assist. I just was looking for something very specific. Great follow up and nice people.

Dont know what's going on here. Inquired about a car on Thursday advised it sold gone from all listings. Looked again today seen it relisted called said it was sold.

The experience is good.. But only thing I didn't like about the dealership... They didn't take outside Financing and pretty much trying to force you to use there financing.. it really wasted my time

They said they had the car drove from San Antonio to Austin and then they could not find the car. Waste of my time.

Responded quite nicely.

Quick response. Not pushy.

Great customer service. Although we notified the dealership three days in advance we were coming to look at a specific vehicle, the car was dirty and disgusting when we arrived.

Awesome Dealership, great Customer Service! Would definitely recommend

Great

Prompt communication

Great experience!

Very good response, but they did not have what I was looking for.

Helpful- friendly/ responsive- good communication

Quick contact with me to set up time to check out vehicle. Great communication.

Called about vehicle I saw on this app, discussed the condition/financing/trade-in, had ne send pictures/video of my car, got everything set up, then 15 hours after my initial call they added $2985 to the price, manager said “the market value changed”, very shady.

Great people to work with, very helpful and basically guided me through the entire phase

Baily is a very attentive, astute salesperson. She reached out to me daily to check on my automotive needs. I appreciate her due diligence in assisting me in my search for new transportation.