Can i refund or exchange
I bought highlander 2018 just two weeks ago. After two weeks car has a problem so i show toyato services and they fixed and same day car has same problem, so should i get refund or exchange.

Midsize crossovers that seat up to eight people are easy to find. But try to find one with good fuel economy and you’ll end up with a lot fewer choices. Consider the Toyota Highlander Hybrid, which offers both features. Last year, Toyota spruced up the Highlander lineup with changes to the exterior, powertrain, and safety features. Because of this, Toyota isn’t making any changes to the Highlander Hybrid for 2018.
The Highlander Hybrid doesn’t look that much different from the standard Highlander. It features the same SUV profile with a bold front silver-painted or chrome grille, depending on the model, and a more aggressive front bumper. The only visual clues that tell you this isn’t your standard Highlander are blue-tinted Toyota emblems on the grille and tailgate, and “hybrid” badging on the doors.
Move inside and one might think Toyota poached some ideas from its Lexus luxury brand. The Highlander Hybrid comes with an upscale interior with high-quality materials and a modern design. Controls, for the most part, are within easy reach, except for certain infotainment system buttons. Toyota incorporates some clever ideas into the Highlander Hybrid’s interior, such as a small shelf underneath the dash for small items and a massive storage bin in the center console.
Comfort ranks high for those sitting up front or in the second row with supportive seats and plenty of space for passengers. The third-row seat is best reserved for kids due to the seat’s high placement and limited legroom. Surprisingly, the Highlander Hybrid has 13.8 cubic feet behind the third row, 42.3 cubic feet behind the second row, and 83.7 cubic feet with both rows folded.
All Highlander Hybrids come with Toyota’s Entune infotainment system. LE models offer a 6.1-inch touchscreen, and higher trims make do with an 8-inch touchscreen, HD Radio, and SiriusXM Satellite Radio or an integrated navigation system. Entune may not be as flashy as some other systems, but it performs well. The simple interface with large touchscreen buttons and snappy performance make Entune one of the easiest systems to use. Toyota does not offer Android Auto or Apple CarPlay with Entune, but the Highlander Hybrid also includes five USB ports to charge mobile devices; the Driver Easy Speak system, which uses a microphone to allow the driver to speak with passengers in the back, and an optional Blu-Ray backseat entertainment system.
Under the Highlander Hybrid’s hood lies Toyota’s Hybrid Synergy Drive system. Comprised of a 3.5-liter V6 engine with direct injection and two electric motors, this system provides total output of 295 horsepower and 263 lb-ft of torque. Other components of the Hybrid Synergy Drive system include a continuously variable transmission (CVT), nickel metal hydride battery pack, and all-wheel drive (AWD). The hybrid is slightly quicker than the standard Highlander due to the electric motors, which produce maximum power at 0 mph. The Highlander can also travel on electric power alone, but only for short distances. EPA fuel-economy figures for the Highlander Hybrid stand at 29 mpg city, 27 highway, 28 combined.
Handling is what you would expect from this type of vehicle, with a fair amount of body roll and light steering. The Highlander Hybrid feature that truly shines is its ride. No matter how rough the road, the Highlander Hybrid’s suspension is able to provide a smooth and relaxing ride. Little wind and road noise enter the cabin, making this a perfect road-trip companion.
In terms of safety, all Highlander Hybrids come with Toyota Safety Sense P (TSS-P). This suite of active safety systems includes adaptive cruise control, lane-departure warning with steering assist, pre-collision warning with pedestrian detection, and automatic high beams. Other safety equipment for the 2018 Highlander Hybrid includes eight airbags, traction and stability control, and a reversing camera. XLE and Limited models get blind-spot monitoring with rear-cross traffic alert. The National Highway Traffic Safety Administration (NHTSA) awarded the Highlander Hybrid a 5-star Overall rating.
I bought highlander 2018 just two weeks ago. After two weeks car has a problem so i show toyato services and they fixed and same day car has same problem, so should i get refund or exchange.
Air Conditioning
Single front air conditioning zones · Rear air conditioning: with independent controls · Single rear air conditioning zones · Second and third row rear heat vents
Airbags
Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Rear side curtain airbags
Audio System
Antenna Type: element · Voice recognition audio system · Bluetooth auxiliary audio input · Single disc in-Dash CD · MP3 player: CD MP3 Playback · AM/FM radio · Total Number of Speakers: 6
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.9 · Front brakes: ventilated disc · Rear brake diameter: 12.2 · Rear brakes: disc
Comfort Features
Armrests: rear center with cupholders · Door trim: cloth · Floor Material: carpet · Shift knob trim: urethane · Steering wheel trim: urethane
Convenience Features
Assist handle: front · Center console: front console with armrest and storage · Cruise control: adaptive · Cupholders: front · Easy entry: manual rear seat · Multi-function remote: proximity entry system · One-touch windows: 2 · Power outlet(s): two 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: rear · Steering wheel: tilt and telescopic · Steering wheel mounted controls: audio · Storage: door pockets · Vanity mirrors: dual illuminating
Driver Seat
Manual adjustments: 6
Drivetrain
4WD Type: on demand · Axle ratio: 3.54
Engine
Electric Motor Battery Type: nickel-metal hydride · Electric Motor HP: 167 · Electric Motor Power Output (Kilowatts): 123 · Electric Motor Torque: 247 · Hybrid Gas Engine HP: 231 · Hybrid Gas Engine HP@RPM: 5800 · Hybrid Gas Engine Torque: 215 · Hybrid gas Engine Torque@RPM: 4800
Exterior Features
Door handle color: body-color · Exhaust tip color: stainless-steel · Front bumper color: body-color · Grille color: grey · Headlamp bezel color: smoked chrome · Mirror color: body-color · Mudguards: rear · Rear bumper color: black · Rear spoiler: roofline spoiler · Rear spoiler color: body-color · Rear trunk/liftgate: liftgate · Window trim: chrome
Headrests
Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3 · Number of third row headrests: 3
Hybrid
Starter Type: motor/generator
In Car Entertainment
Infotainment: Entune · Infotainment screen size: 6.1 in.
Instrumentation
Fuel economy display: range · Instrument cluster screen size: 4.2 in. · Warnings and reminders: maintenance reminder
Lights
Exterior entry lights: security approach lamps · Headlights: auto delay off · Tail and brake lights: LED
Mirrors
Exterior mirrors: power · Inside rearview mirror: manual day/night
Passenger Seat
Manual Adjustments: 4
Rear Seats
Type: 60-40 split bench
Safety
Automatic emergency braking: front pedestrian · Camera system: rearview · Child seat anchors: LATCH system · Crumple zones: rear · Impact absorbing seats: dual front · Impact sensor: post-collision safety system · Pre-Collision Warning System: visual warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point · Third row seatbelts: 3-point
Seats
Driver seat manual adjustments: reclining · Front seat type: bucket · Passenger seat manual adjustments: reclining · Rear headrests: adjustable · Rear seat folding: flat · Rear seat manual adjustments: reclining · Third row headrests: adjustable · Third row seat folding: flat · Upholstery: cloth
Security
Power door locks: anti-lockout
Spare Tire
Mount Location: underbody · Size: temporary
Spare Wheel
Rim Type: steel
Steering
Steering ratio: 16.0 · Turns lock-to-lock: 2.7
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): rear
Telematics
Electronic messaging assistance: with read function · Phone: voice activated · Phone wireless data link: Bluetooth
Third Row Seat
Type: 40-60 split bench
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Wheels
Wheel spokes: 5
Windows
Front wipers: variable intermittent · Liftgate window: fixed · Power windows: with safety reverse · Rear wiper: intermittent
Air Conditioning
Automatic climate control front air conditioning · Dual front air conditioning zones · Automatic climate control rear air conditioning · Single rear air conditioning zones · Second and third row rear heat vents
Airbags
Passenger seat cushion front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags
Audio System
Antenna Type: mast · Voice recognition audio system · Auxiliary audio input: iPod/iPhone integration · Single disc in-Dash CD · IHeartRadio internet radio · MP3 player: CD MP3 Playback · HD radio · Satellite Radio: SiriusXM · Total Number of Speakers: 6
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.9 · Front brakes: ventilated disc · Rear brake diameter: 12.2 · Rear brakes: disc
Comfort Features
Armrests: rear center with cupholders · Door trim: leatherette · Floor Material: carpet · Shift knob trim: leather · Steering wheel trim: leather
Convenience Features
Assist handle: rear · Center console: front console with armrest and storage · Cruise control: adaptive · Cupholders: front · Dimming rearview mirror: auto-dimming · Easy entry: manual rear seat · Multi-function remote: trunk release · One-touch windows: 2 · Power outlet(s): two 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: rear · Rear power outlet: 115V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: cruise controls · Storage: accessory hook · Sunshade: side window · Universal garage door opener: Homelink · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: power · Power adjustments: 8
Drivetrain
4WD Type: on demand · Axle ratio: 3.54
Engine
Electric Motor Battery Type: nickel-metal hydride · Electric Motor HP: 167 · Electric Motor Power Output (Kilowatts): 123 · Electric Motor Torque: 247 · Hybrid Gas Engine HP: 231 · Hybrid Gas Engine HP@RPM: 5800 · Hybrid Gas Engine Torque: 215 · Hybrid gas Engine Torque@RPM: 4800
Exterior Features
Door handle color: body-color · Exhaust tip color: stainless-steel · Front bumper color: body-color · Grille color: grey · Headlamp bezel color: smoked chrome · Mirror color: body-color · Mudguards: front · Rear bumper color: black · Rear spoiler: roofline spoiler · Rear spoiler color: body-color · Rear trunk/liftgate: power operated · Window trim: chrome
Headrests
Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 3 · Number of third row headrests: 3
Hybrid
Starter Type: motor/generator
In Car Entertainment
Connected in-car apps: Facebook · Infotainment: Entune · Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: range · Instrument cluster screen size: 4.2 in. · Warnings and reminders: coolant temperature warning
Lights
Exterior entry lights: security approach lamps · Headlights: Halogen · Tail and brake lights: LED
Mirrors
Exterior mirrors: manual folding
Passenger Seat
Power adjustments: 4
Rear Seats
Type: 60-40 split bench
Roof
Moonroof: one-touch open/close · Roof rails: chrome
Safety
Automatic emergency braking: front pedestrian · Camera system: rearview · Child seat anchors: LATCH system · Cross Traffic Alert: rear · Crumple zones: front · Impact absorbing seats: dual front · Impact sensor: fuel cut-off · Pre-Collision Warning System: audible warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front, rear, third, and fourth row · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point · Third row seatbelts: 3-point
Seats
Driver seat power adjustments: height · Front seat type: bucket · Passenger seat power adjustments: reclining · Rear headrests: adjustable · Rear seat folding: split · Rear seat manual adjustments: reclining · Third row headrests: adjustable · Third row seat folding: flat · Third row seat upholstery: leatherette · Upholstery: leather-trimmed
Security
Power door locks: anti-lockout
Spare Tire
Mount Location: underbody · Size: temporary
Spare Wheel
Rim Type: steel
Steering
Steering ratio: 16.0 · Turns lock-to-lock: 2.7
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): front
Telematics
Electronic messaging assistance: with voice recognition · Navigation system: touch screen display · Phone: voice activated · Phone wireless data link: Bluetooth
Third Row Seat
Type: 40-60 split bench
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Windows
Front wipers: variable intermittent · Liftgate window: manual flip-up · Power windows: with safety reverse · Rear wiper: intermittent
Air Conditioning
Automatic climate control front air conditioning · Dual front air conditioning zones · Rear air conditioning: with independent controls · Single rear air conditioning zones · Second and third row rear heat vents
Airbags
Dual front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Third row side curtain airbags
Audio System
Antenna Type: mast · Voice recognition audio system · Bluetooth auxiliary audio input · Single disc in-Dash CD · Slacker internet radio · MP3 player: CD MP3 Playback · Premium Brand: JBL · Touch screen display radio · Satellite Radio: SiriusXM · 2 subwoofers · Total Number of Speakers: 10 · 825 watts
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.9 · Front brakes: ventilated disc · Rear brake diameter: 12.2 · Rear brakes: disc
Comfort Features
Armrests: rear outboard seats · Door trim: leatherette · Floor Material: carpet · Shift knob trim: leather · Steering wheel trim: leather
Convenience Features
Ambient lighting: color · Assist handle: rear · Center console: front console with armrest and storage · Cruise control: adaptive · Cupholders: front, rear and third row · Dimming rearview mirror: auto-dimming · Easy entry: manual rear seat · Memorized settings: side mirrors · Multi-function remote: proximity entry system · One-touch windows: 4 · Power outlet(s): two 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: rear · Rear power outlet: 115V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: cruise controls · Storage: cargo tie-down anchors and hooks · Sunshade: side window · Universal garage door opener: Homelink · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: power · Power adjustments: 8
Drivetrain
4WD Type: on demand · Axle ratio: 3.54
Engine
Electric Motor Battery Type: nickel-metal hydride · Electric Motor HP: 167 · Electric Motor Power Output (Kilowatts): 123 · Electric Motor Torque: 247 · Hybrid Gas Engine HP: 231 · Hybrid Gas Engine HP@RPM: 5800 · Hybrid Gas Engine Torque: 215 · Hybrid gas Engine Torque@RPM: 4800
Exterior Features
Door handle color: body-color · Exhaust tip color: stainless-steel · Front bumper color: body-color · Grille color: chrome · Headlamp bezel color: smoked chrome · Mirror color: body-color · Mudguards: rear · Rear bumper color: chrome accents · Rear spoiler: roofline spoiler · Rear spoiler color: body-color · Rear trunk/liftgate: liftgate · Window trim: chrome
Headrests
Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 2 · Number of third row headrests: 3
Hybrid
Starter Type: motor/generator
In Car Entertainment
Connected in-car apps: Yelp · Infotainment: Entune · Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: range · Instrument cluster screen size: 4.2 in. · Warnings and reminders: low fuel level
Lights
Daytime running lights: LED · Exterior entry lights: security approach lamps · Headlights: Auto on/off · Tail and brake lights: LED
Mirrors
Exterior mirrors: manual folding
Passenger Seat
Power adjustments: 4
Rear Seats
Type: captains chairs
Roof
Moonroof: anti-trapping feature · Roof rails: chrome
Safety
Automatic emergency braking: front · Camera system: rearview · Child seat anchors: LATCH system · Cross Traffic Alert: rear · Crumple zones: rear · Impact absorbing seats: dual front · Impact sensor: post-collision safety system · Parking sensors: rear · Pre-Collision Warning System: audible warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front and rear · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point · Third row seatbelts: 3-point
Seats
Driver seat power adjustments: height · Front seat type: bucket · Passenger seat power adjustments: reclining · Rear headrests: adjustable · Rear seat folding: flat · Rear seat manual adjustments: reclining · Third row headrests: adjustable · Third row seat folding: flat · Third row seat upholstery: leatherette · Upholstery: perforated
Security
Power door locks: anti-lockout
Spare Tire
Mount Location: underbody · Size: temporary
Spare Wheel
Rim Type: steel
Steering
Steering ratio: 16.0 · Turns lock-to-lock: 2.7
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): rear
Telematics
Electronic messaging assistance: with read function · Navigation system: with voice recognition · Phone: voice activated · Phone wireless data link: Bluetooth
Third Row Seat
Type: 40-60 split bench
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Wheels
Wheel spokes: 5
Windows
Front wipers: variable intermittent · Liftgate window: manual flip-up · Power windows: with safety reverse · Rear wiper: with washer
Air Conditioning
Automatic climate control front air conditioning · Dual front air conditioning zones · Rear air conditioning: with independent controls · Single rear air conditioning zones · Second and third row rear heat vents
Airbags
Passenger seat cushion front airbags · Driver knee airbags · Passenger airbag deactivation: occupant sensing deactivation · Front side airbags · Front side curtain airbags
Audio System
Antenna Type: mast · Voice recognition audio system · USB auxiliary audio input · Single disc in-Dash CD · Slacker internet radio · MP3 player: CD MP3 Playback · Premium Brand: JBL · HD radio · Satellite Radio: SiriusXM · 2 subwoofers · Total Number of Speakers: 10 · 825 watts
Brakes
ABS: 4-wheel · Braking assist: hill start assist · Front brake diameter: 12.9 · Front brakes: ventilated disc · Rear brake diameter: 12.2 · Rear brakes: disc
Comfort Features
Armrests: rear outboard seats · Door trim: leatherette · Floor Material: carpet · Shift knob trim: leather · Steering wheel trim: leather
Convenience Features
Ambient lighting: color · Assist handle: rear · Center console: front console with armrest and storage · Cruise control: adaptive · Cupholders: rear · Dimming rearview mirror: auto-dimming · Easy entry: manual rear seat · Memorized settings: side mirrors · Multi-function remote: vehicle and key memory · One-touch windows: 4 · Power outlet(s): two 12V front · Power steering: speed-proportional · Power windows: lockout button · Reading lights: front · Rear power outlet: 115V · Steering wheel: tilt and telescopic · Steering wheel mounted controls: cruise controls · Storage: sunglasses holder · Sunshade: side window · Universal garage door opener: Homelink · Vanity mirrors: dual illuminating
Driver Seat
Adjustable lumbar support: power · Power adjustments: 8
Drivetrain
4WD Type: on demand · Axle ratio: 3.54
Engine
Electric Motor Battery Type: nickel-metal hydride · Electric Motor HP: 167 · Electric Motor Power Output (Kilowatts): 123 · Electric Motor Torque: 247 · Hybrid Gas Engine HP: 231 · Hybrid Gas Engine HP@RPM: 5800 · Hybrid Gas Engine Torque: 215 · Hybrid gas Engine Torque@RPM: 4800
Exterior Features
Door handle color: body-color · Exhaust tip color: stainless-steel · Front bumper color: body-color · Grille color: chrome · Headlamp bezel color: smoked chrome · Mirror color: body-color · Mudguards: rear · Rear bumper color: chrome accents · Rear spoiler: roofline spoiler · Rear spoiler color: body-color · Rear trunk/liftgate: power operated · Window trim: chrome
Headrests
Front headrests: adjustable · Number of front headrests: 2 · Number of rear headrests: 2 · Number of third row headrests: 3
Hybrid
Starter Type: motor/generator
In Car Entertainment
Connected in-car apps: Facebook · Infotainment: Entune · Infotainment screen size: 8 in.
Instrumentation
Fuel economy display: range · Instrument cluster screen size: 4.2 in. · Warnings and reminders: low oil pressure
Lights
Daytime running lights: LED · Exterior entry lights: puddle lamps · Headlights: Halogen · Tail and brake lights: LED
Mirrors
Exterior mirrors: heated
Passenger Seat
Power adjustments: 4
Rear Seats
Type: captains chairs
Roof
Moonroof: one-touch open/close · Moonroof / Sunroof: power sunshade · Roof rails: chrome
Safety
Automatic emergency braking: front · Camera system: surround view · Child seat anchors: LATCH system · Cross Traffic Alert: rear · Crumple zones: rear · Impact absorbing seats: dual front · Impact sensor: alert system · Parking sensors: rear · Pre-Collision Warning System: visual warning · Pre-collision warning system: pedestrian detection · Rearview monitor: in dash
Seatbelts
Emergency locking retractors: front, rear, third, and fourth row · Front seatbelts: 3-point · Seatbelt force limiters: front · Seatbelt pretensioners: front · Seatbelt warning sensor: driver and passenger · Second row seatbelts: 3-point · Third row seatbelts: 3-point
Seats
Driver seat power adjustments: reclining · Front seat type: bucket · Passenger seat power adjustments: reclining · Rear headrests: adjustable · Rear seat folding: flat · Rear seat manual adjustments: reclining · Third row headrests: adjustable · Third row seat folding: split · Third row seat upholstery: leatherette · Upholstery: perforated
Security
Power door locks: anti-lockout
Spare Tire
Mount Location: underbody · Size: temporary
Spare Wheel
Rim Type: steel
Steering
Steering ratio: 16.0 · Turns lock-to-lock: 2.7
Suspension
Front Arm Type: lower control arms · Front Shock Type: gas shock absorbers · Front Spring Type: coil springs · Front Suspension Classification: independent · Front Suspension Type: MacPherson struts · Rear Shock Type: gas shock absorbers · Rear Spring Type: coil springs · Rear Suspension Classification: independent · Rear Suspension Type: multi-link · Stabilizer bar(s): front
Telematics
Driver assistance app: roadside assistance · Electronic messaging assistance: with read function · Navigation system: with voice recognition · Phone: voice activated · Phone wireless data link: Bluetooth · Smart device app function: vehicle location
Third Row Seat
Type: 40-60 split bench
Tires
Type: all season
Tires and Rims
Wheel type: aluminum alloy
Wheels
Wheel spokes: 5
Windows
Front wipers: rain sensing · Liftgate window: manual flip-up · Power windows: with safety reverse · Rear wiper: with washer