Used Volkswagen Tiguan SEL 4Motion AWD for Sale Nationwide

They sent two generic replies. They never answered any questions about their vehicle for sale.

The dealer's representative was very helpful and kept in contact with additional details regarding the vehicle in which I was interested. Unfortunately the vehicle I was looking at was not the best choice for me so I passed on it.

Dealer was very responsive and even though there were no pictures available at the time they were able to send me pictures directly.

This dealer was very informative and responded very quickly.

I received resources from general manager, David Eichman saying he sent pictures of vehicle from his phone but as of this writing I’m still waiting to get pictures of vehicle. I would give the dealership a 5 on response but am being GENEROUS with a 3 star rating because twice after being told pictures were sent I HAVE NOT received them.

Dealer was helpful and candid

Quick response and Quick to send additional pictures of the vehicle that I requested. Once I informed them that it wasn't the car for me they didn't push. Messages stopped. Thank you!

Very helpful and knowledgeable staff! Went above and beyond to make our purchase smooth

Very professional. Response was very quick and precise.

Dealer contacted me several times and. Sent emails with other available for sale.

Teddy really made me comfortable with purchasing an expensive sports car. He answered all my questions and gave me a great deal!

Logan the person who helped me was patient, and very helpful during our communication. We were not able to meet a price to settle the purchase but maybe in the near future we can try again. Most of our conversation happened over text messages which was very convenient for me.

Excellent responsiveness and communication during my research phase.

Awesome service and at a fair price. We took the used car we bought from here to a mechanic to check it out and our mechanic said it was the most well taken care of car for the milage that he'd ever seen. Would happily buy another used car from them again.

Very fast response. Purchased different vehicle so never spoke in person.

They were very cooperative and UNDERSTANDING!

The car was not the color I was interested in. The sales person answered all my question and was very prompt in sending a video. Good experience

I emailed about a car they had online with no pictures and no price. They emailed back saying that they would let me know when they figured out what the price would be. 6 days later, I haven't heard from them. If they're advertising cars that they don't even know the price, imagine the car dealer games when you get on the lot??

Sat in the showroom to long before we could drive the car home. Paperwork was easy and the car was ready to go.

They responded to my request right away and was very nice about everything. Not pushy at all. We did not buy from them, but they great to work with

Vic was great very nice and professional. He has stayed in contact with us. He also did a video walk around since we are several hundred miles from them. Have not purchased yet, still considering it.

Great I actually love this car. Great decision on my behalf if you ask me.

Great experience! Car is great and got a great deal. Abe was very patient and knowledgeable.

Good experience overall. Abe was very helpful and I felt he was honest. He was very knowledgeable about the whole process.

Very good!

Very good, EXCEPT that they don't clearly disclose their $995 service fee right up front with the price.

Very nice and helpful

Great service, great car. Took a while, though

Good

It was very good the person I talked to got right back to me with answers. Also I’m very disappointed that I had a scheduled test drive and the day before I was supposed to go they sold it so I never even got a chance.

Crown has THE best internet response. Sales are so helpful and even sends a video of the car on request.

Upon receiving my inquiry, the dealership contacted me in just a few moments. We were able to schedule a time to come look at the vehicle. We ended up purchasing the 4Runner as everyone we dealt with at Crown was fantastic. Mitch Stephens and the rest of his team did a great job and were appreciative of our business. We would buy from them again.

Best car buying experience ever. I got an immediate response from Tony Johnson, we set up a time to meet in a matter of minutes. I was so nervous and he just set me at ease, got me out of town to an amazing place for a test drive! I could not have asked for more!! 10 stars

Great job contacting me sent extra pictures and video .

Very helpful, honest about used car.

Had question about car regarding color. One color was in picture , another in the description. Turned out the correct color was listed in description , which I was not interested in. Dealer was prompt in answering my queston.

Responded fast n very friendly.

Great selection of cheap used cars, but typical and BAD salesman tactics used here. Was told a vehicle was there and it wasn't. A huge waste of time travelling all of that way just to find that the vehicle you want was sold 24 hours before (Salesman knew you were coming and you confirmed this) and when you get their, they tell you "Oh, sorry! Here take a look at these cars instead." Won't be travelling the 45 minutes to and from this dealership to have my time wasted again.

Was willing to work with me even tho I was coming a great distance! The car is perfect! Only gripe was safelite had to try 3 times to replace the windshield and left a bolt loose on my wiper. The dealer pushed to make sure it was done right!

Communication - Internet Sales is great Floor Sales Rep lack attention to detail s. (Missed Trade In Value on the counter offer) Listing Accuracy - Acceptable On-site Experience - miscommunication that car was ready. (Drove 100miles to pick up the car) Customer Service - Floor Sales Representative are unfriendly and aggressive. Overall Impression - Not good to recommend someone

Very pleased with our experience! Inquired in the evening and received a call from Samantha first thing the following morning; after a couple email exchanges, all of our questions and needs were answered by Zach! Being from out-of-state we had the car personally delivered within a few days!