Used Mazda CX-5 Touring FWD for Sale Nationwide

Dealer was good, I didn’t make financing

I highly recommend CarLotz Bakersfield. They have been in constant contact with me from the moment I expressed interest in this car, and if all goes well, I will be getting this car from them within the next few days!

Not so great! I worked with a sales rep for over a week in the Bakersfield location on this vehicle for shipping out of state, etc. considering that I could not see or test drive it. Aside from delayed response/call backs from Bakersfield CarLotz, the car was sold right from beneath me!! Note: not a great place to purchase a vehicle when requiring to ship out of state.

I was contacted after a second request to be advised "a deal was pending" so I lost interest. Not sure if it was a pressure tactic or not, but they didn't want to sell the car to me.

Great

Told the salesman that I was interested in the vehicle and wanted to deal. He said that he would be off the day I wanted to see the vehicle and to come the next day. The car sold on his day off and he didn’t inform me.

Car won’t be in forever another week, purchased something else

Car was as advertised. Quick easy process in and out 1 hr. Love the car

Pushy and rude. Cameron was passive- aggressive when speaking to me about the Hyundai Kona. He messaged me several times from his personal cell being rude. I told him i was pre approved and his attitude almost immediately changed and sent me a application saying i need to fill it out and they don’t work with who i was pre approved with even though it said they did. Huge turn off and turned me to going to another dealership. don’t recommend.

Courteous, knowledgeable, and prompt.

The experience was great!

Very kind, knowledgeable, and quick response in getting my vehicle. I would definitely recommend this dealer to my friends.

Contacted Dealer about a vehicle they advertised in which I was very interested in purchasing… I drove an hour and 20 min to to the dealership and was informed the vehicle advertised was not on Lot and was in transit and not expected to reach the lot until another week or so… They could have been honest and saved me both time and disappointment because I made it clear that was the vehicle that I wanted.

Great service made me feel welcome

Very responsive. Contacted immediately.

Excellent Customer Service

Love this place especially Kirit

Solid communication. Initially they didn't want to move a dime. Three days later suddenly they are open for negotiations. Too late I walked.

Everything was completely top shelf.

They were very warm and friendly but also professional they made sure we were comfortable and explained all the papery. They found a hlitch with the vehicle just as w were l losing the deal, ecplaineyit to us and repaired with no addityvost. Very sincere and honest people. Loved the deals I

Vehicle was vg as described. Sale process was easy and went well, as all people involved in sale process were very friendly and professional. Still waiting on issues involving parts to be replaced as agreed as part of sale.

Bery informative and keep us update on the vehicle

She was very helpful

Positive experience. Salesman did a great job. Answered all my questions. I didn’t buy this car because I didn’t like the warranty Avis was offering for this vehicle or repairs.

The sales person that contacted me was very nice. My nephew decided to go in a different direction

Seon was great in handling this transaction. My only issue was the cleanup there was garbage in center console and in between the knobs. I would suggest not just washing the car and putting tire shine

Good comunícate.

I liked the staff. I dealt with this guy called Samir. He was not pushy at all. Very nice and honest guy. They had a beautiful car but we decided to go with another car from another dealership with lower mileage. They also did a follow up later with me. I would recommend this place.

No hassles, I like their no brainer price.

Put in that I wanted information on a car and all they got back to me with was hey I hear you're interested in the car let's schedule a driving test never answered any of my questions on the car that I was interested in

Never would reply provide information about additional accessories cost. Only wanted me to come in. I can only assume it's a fake leader.

I don't recommend this place, they are not honest. I drove around two hours to get to this place just to be told the Vehicle had sold even though I was confirm the vehicle was available yet its still posted on car guru and there website. Not a honest or trust worthy dealership.

Started negotiating and asked some questions. Salesperson never got back to me thus the average rating.

Scored a great deal. A little far from where I live but the deal was too good to pass up.

Great experience very helpful staff and was in and out in 2 hours with no problem

Great experience! Chris was very helpful and knowledgeable. I would definitely recommend this dealership!

Dealer contacted me on the car but it was sold. I had the impression it was a bait and switch in that there was another vehicle they tried to sell me. If the car is sold, remove it and save everyone a lot of wasted time.

Dishonest. Actual sales price over $50K. "Extras" accounted for almost half the listed sales price. Extras defined as wheels and tires, upholstery, lighting etc.

$4000 worth of after market ad ons were not listed online

I didn’t purchase a car there but everyone that contacted me they were wonderful they just couldn’t meet my expectations w a payment

Waste of time at this slimy used dealer. Does not accept 3rd party financing, since that’s where they make their money. Lied about alternator issues. Luckily, I did not proceed.

Awesome experience with Hgreg! Francisco is the man!

They have a Kia Carnival listed for $39k. When I called there to check on it, they were asking $50k before Tt&l. When asked about it, they said everyone was selling much above advertised pricing. Seems like they’re price gouging!

The salesman was friendly and kind. But the establishment was disorganized and not very professional. They couldn't even remember what vehicle we had scheduled to see. The following day, after seeing the vehicle, someone called to schedule us seeing the vehicle completely unaware that we had no only test drived the car, but had also taken time to point out the flaws of the used car to the manager, who "took note".

They listened well. They were very fair in the pricing. They did not try to pull one over on us.