New Volkswagen Atlas Cross Sport for Sale in Atlanta, GA

Very courteous and professional. Extremely good service.

Stated this truck was for another customer...offered to locate another. Have not heard another word.

They contacted me about my inquiry on a2005 dodge ram . Quick responce time would love to be a customer of theres.

Went ver well

Love the car ,the contact was great speaking to the representative. Only a distance problem and a need for a car at the time is the only reason for not doing business. Now for the future before any of those situations come my recommendations for everyone check it out.

Staff was nice. I didn’t purchase because it wasn’t the car for me

Great

The sales lady was helpful and used car manager was very knowledgeable. We could not come together on an agreeable price for the truck they were selling and vehicle that I was trading in. They are friendly and knowledgeable but that is only part of the sales process.

Same ole same ole. Never answer question about pricing. Asked can you get me out the door for a certain price. You get the same thing as most dealerships. Can you come in so I can pressure you into buying, by keeping you there for hours while I go back and forth to the manager

My salesperson Ena is very helpful and professional. Awesome experience!

Good responsiveness and fair price. I reserved the car until 01-01-2021 on their website after several emails calls and texts. However when I was ready to buy on 12-31-2020 the car was already sold.

Extremely helpful and responsive

He knows how to take care customers. Don't wait for nothing or nobody to go to see him

This dealer took several days to answer the initial question asked. Car was listed at $13999. The out the door price was quoted at $16900 with no explanation of what the additional $2900 was. When the question was asked to itemize the fees there was no reply.

Although I did not purchase a vehicle from this dealership, I had great communication and would recommend.

Outstanding experience.I bought this car.

Quick response

Great experience quick deal!

Great followup

Salesperson Lynette is great!

Car was delivered with numerous things wrong with it, the agent promised they would contact me to fix these issues and still am waiting. Tried to return the car during the return period and could not get a response from the company until after the return period was over

They do contact immediately and follow up as well.

They have been very attentive and helpful!

Kept sending me emails. I replied that I had already bought and they kept sending stating that I was not replying.

Great experience. Quick service. Justin B got me in and out with the car I wanted within days. Great communication and friendly staff.

Vehicle was exactly as the pictures. Salesman Phil Coleman was knowledgeable, hysterical, courteous and non pressuring. The moment you walk into this dealership everyone treats you exceptional! I purchased this vehicle for my son. Will return for any future purchases.

Great to work with

Staff was nice. I didn’t purchase because it wasn’t the car for me

The sales lady was helpful and used car manager was very knowledgeable. We could not come together on an agreeable price for the truck they were selling and vehicle that I was trading in. They are friendly and knowledgeable but that is only part of the sales process.

Kept sending me emails. I replied that I had already bought and they kept sending stating that I was not replying.

Great salesperson and was a good help to me, I give them all 5 Stars

The staff there is totally awesome... Torres and Jessica was very professional and shown alot of hospitality. I love my purchase and would recommend Jim Ellis dealership to anybody that is looking for a quality car and a staff that make you feel like family!!

Communication from the dealership staff was exceptional. In addition to the car I was interested in, I received information on comparably equipped cars. My wife and I drove an hour to the dealership for a test drive, and ultimately purchased a 2019 Passat, working with Richard Newton one of their sales associates. Richard did a great job and, in 40-something years of buying cars, this was probably the most pleasant experience. Thanks also to Tony in their Finance Department.

Nice car dealer nice people.

Good salesman

very bad.car has a lot of defects.dealer lied about warranty and will not fix the car. ,made promises that they had no intention of keeping.(90 day warranty they did not provide one,damage front grill possible wreck damage that I was not made aware of.material hanging from under the car that I did not see until I had made it home.call used car manager he ask for picture sent them to him on 5/14/20 he stated that he would take care of the problem have not heard from him as of 5/24/20

Misleading information. I asked if VW offers 0% on pre owned? and they responded not on TDIs, only regular fuel which is not true.

The dealer was very nice but we ended up purchasing elsewhere.

Good response from this dealer

No complaints other than the cars are selling fast and my favorite choice was gone before I got there.

Very Professional and helpful.

Ena was very enthusiastic about helping me find the right vehicle for in the price range I wanted. I would recommend!!

Very kind on phone

Process was easy. No pressure sales tactics

Awesome experience from the moment I reached out to them on the internet. Every step of the car buying process went quickly, smoothly and was completely stress free. Every staff member we encountered while there was super friendly, courteous and helpful. Will definitely keep them in mind again when we are in the car buying market.