New Honda CR-V Hybrid for Sale in Dallas, TX

Honda of Rockwall was an excellent dealer. They replied very quickly and I was very impressed with Ron Howard as the salesperson. He made sure that there was no question unanswered and there was nothing to big for him to be able to get me as a customer. I live 500 miles away from the dealership but that didn’t stop him working for my business and getting it.

I had emailed a request for information regarding this vehicle. Although it was after hours, I received an email containing the information I had requested.

Great car. Young salesman Justin was very pushy and arrogant. There is no good reason to put down neighboring dealers products, you need to outshine, not criticize. Lastly Jim the elder salesman was terrific. The better buy for me at the end of the day, just wasn't a Honda.

Overall this was a positive experience. The staff that I dealt with were friendly and competent. I initially went to the dealership just to do a test drive of a car I was interested in. However, I was impressed by the dealership and staff and made the decision to purchase the car.

Everyone at this dealership was helpful in terms of answering questions, resolving concerns, and working to make sure I was 100% satisfied.

I am probably going to purchase from this dealer they are super helpful, but really wish they would not push so much after market stuff

Quick Response

Hes been great helping me get a new car. Thank you

Sales staff was helpful and even offered to meet me half way with the vehicle due to the distance

Ahmed, the salesperson was very helpful and not pushy at all. He listened to my needs and addressed my concerns. He was friendly and professional. I will recommend him and be back to see him.

The picture that made contact this dealership was not of the vehicle they had for sale. I was told that the picture was just a stock picture for the kind of vehicle I was looking for. I would driven 175 miles just to be misguided by the pic. Good lure technique for dealership but very for us the CUSTOMERS

Great communication although I had asked if the vehicle had been in an accident they said no it had not when I looked at the Carfax it said it had been ... when I told them what I had seen on Carfax they told me oh it probably just bumped a curb...So I will not be purchasing anything from that dealership

Great Deal Amazing Car

Quick n simple

They were wonderful, even though I didn’t buy the whole experience was truly exceptional. Definitely would go back and look for a other vehicle if one comes up.

Nothing negative to report

My salesman, Damario, was excellent!! He listened carefully to get everything I wanted. He never pushed just tried as hard as he could to meet my car needs!! Well done!! I love my purchase!!

Good customer service

Waste of time ! Dealer refused to send my information to my pre approved lender. Rather they continued to attempt to run my credit days later luckily my credit freeze was back in place by then.

I never visited the dealership, the picture of the vehicle and the actual vehicle on the lot are not the same. So I decided not to pursue a vehicle I was not interested in. TY

The dealer was extra courteous and his professionalism was outstanding! He answered all my questions to a T! Really great dealership. I'm definitely gonna purchase a car from them!

Best Customer service I ever had they take care of us really good and I like their services particular the lady who’s taking care of us thanks for everybody

Great response and nice people to work with!

I am dealing with them because I love the car, so far Patricia is the one who help me is pretty helpful. I pay the deposit and they have not even debit my account and take the car off the market. So far I am satisfied. I just don't understand what is the different that I pay by my debit card, credit card and wire transfer. Hopefully the whole transaction should be done next week.

Very good and helpful

I was ready to purchase, but when I got to dealer, there was pretty bad cosmetic damage to the front quarter panel that was not disclosed. It appeared that the car had hit something minor. Also, more scratches than would be normal on the rest of the car.

They gave me the adjusted sale price which was over $2000 more then price they have it listed for on your site. This does not include the $1200 they would need because I was out of state or the 500 docking fee. This style of selling they used does not deserve even one star.

Told me price was 35995 then offered $2k ‘discount’ to $33995, which was price listed on car gurus. Then denied this was true. Car also reported no damage but car fax report states there is damage. Would not decrease price for this either.

Good people

Dealer was active and responded . However we decided to go with another vehicle .

The car was sold before I got there and they worked very hard to find me something else.

Very knowledgeable and helpful team! New to purchase experience but they made me feel comfortable throughout the process!

We had a horrible experience here, we went in to buy a car and they had us sit and wait for FOUR hours until they gave us word back from “the bank”. The car had a couple of dents in it as well and we asked for them to take money off for them and they refused, horrible customer service.

Justin contacted me but I am in no hurry to buy and am still waiting to find the car I want to buy! Prefer a certain color and if I decide to go with a CRV will contact him.

Very attentive, Quin was very knowledgeable and enjoyed the test drive. The manager came out and made me feel at home. Great experience!!!

That was very nice very coprative staff excellent dealing

Great customer exsperience

Good communication & quick to respond

Great experience

They stayed in touch with me. Good place, BUT when I went to sign the paper work, the truck I was interested in, needed a/c fixed. It was not fixed, I left there after driving an hour and a half to get there. Be a good place to buy from if you live close

Salesman was prompt in his response. He offered the information I requested. His follow up was good.

Good

Good but to much

I was contacted by the sales manager. No sales person ever contacted me. The sales manager was in touch several times, but I did not get the information I requested from this dealership.

The dealer responded promptly and professionally.