New Ford Escape for Sale in Atlanta, GA

Nice dealership, but when we got there and saw the car, the rims (all 4) had been curbed - in the pictures posted on CarGurus- all the rims were perfect. Look over the cars closely.

Flex was sold because i didn't show up the day i was supposed but left in a brand new car

Did not purchase a car, but the dealer reached out immediately.

Great sales person. Happy with the purchase price and trade in price. Fast service!

Very professional, Direct pricing ( no nickel and diming, or back and forth about price) top dollar for trade-in, Highly recommend

Nice and easy

Quick responses! The car was already sold, but they made sure to send me others to check out! Very fast responses

I was contacted, the Salesman was very professional and on top of his game... he was a great salesman, was very helpful, and wanted to go all out with services.... Thanks

One word two words very good at his job. Nice person something very hard to find theses days.

I did not like that the salesman did not return my calls about financing. If the customer is trying to finance with you, please at least give them a status update. It’s call customer service!

Good job

Almost instant response to my email inquiry, within hours I had filled out the forms, been approved and was picking up my new car. The car was ready, clean and fueled up when I arrived. Dealership was spotless and all I encountered were helpful and cordial. Jay Farmer was an excellent help with everything and gave excellent lessons on the accessories. 5 star experience, recommend this dealership to all who want a seamless experience.

Best buying experience I've ever experienced. Everyone was extremely good to work with. Would highly recommend Shelton Jones to anyone looking for a vehicle.

Even though they were busy, they made time to look out for the customer and have great prices on vehicles.

Very responsive but did not provide a good trade value and price on their truck. When asked they became rude and did not call back. They are not interested in distance deals want you to come there.

Great experience great people and they will work with you

It was a great experience. I went looking for a Toyota tacoma which they had sold. I looked at this truck and test drove it. It's a great truck. I may buy from this dealer in a month or two. Eddie and the team were easy to work with.

Very professional got back with me immediately

I was asked by CarGurus if the dealer responded to my question. They did, but that is all the interaction I had with them.

Excellent

The salesperson was very helpful and considerate of our time. This is important for us.

Dealer would not honor price advertised on Car Gurus. Dealer stated that Car Gurus must have made a mistake and quoted a price $900 higher, but posting was not changed until the sale of the vehicle several days later.

I was very happy with the attention I was given from start to finish. Everyone at the dealership was more than helpful.

Went to the dealer, salesman was not that excited, when I needed to look around more first,left that day with nothing, came back a few days later,found the truck I liked and my salesman Tyler was very helpful, so it was a great experience...so now I would recommend this dealership to everyone! Thanks Tyler!!!

The got back to me with the correct information.

Immediately I had a response

Spoke with Salesperson twice before they stopped responding. No return calls, emails, or texts. They don’t appear to be very motivated to sell vehicles.

Provided everything I needed.

Courtesy Ford was prompt in their response and answered my questions. They have also updated me on price changes

Great service, can't be any easier!

Offered to discuss details of car and contact for test drive.

They sent extra pictures that I requested and price when I asked in a timely matter . Most dealers don't do so well with lower priced cars and trucks especially if you are from onther state . They did a great job even though it wasn't what I was looking for.

Jay got back to me and spent time calling me. I’m a serious customer, but I can imagine most aren’t. I’m ready to buy when the price is right.

Good

Very responsive and the entire team was friendly and helpfu!

Very good experience! No hassles whatsoever!

fast reply

Most friendliest and knowledgeable unfortunately I found the model I wanted from another dealer.

Good

Joe was great to deal with, and very responsive to Mothers requests. We found a nice used car for her for a pretty good deal.

Great service and price. Answered all of our questions. Quality product. What else can anyone ask for?

informative and fast to respond

Bought this car for my wife while deployed overseas. She loves it. Courtesy Ford (Z) did a great job.

Good Customer Service

Fast response