West Herr Subaru Kia

3559 Southwestern Blvd
Orchard Park, NY 14127

Sales: (716) 418-7532

Service: (716) 662-3565

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/07/07/02/37/2015_ford_explorer-pic-1480026830754736323-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Orchard Park, NY 14127

Great Deal
$3,228 BELOW
CarGurus IMV of $26,753

Price: $23,525

Mileage: 25,848

Location: Orchard Park, NY 14127

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2015 Ford Explorer XLT 4WD for sale - $23,525, 25,848 miles with Adaptive Cruise Control, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/23/2015_jeep_grand_cherokee-pic-2584111078987405701-152x114.jpeg

2015 Jeep Grand Cherokee Overland 4WD Used Cars in Orchard Park, NY 14127

Good Deal
$1,905 BELOW
CarGurus IMV of $29,842

Price: $27,937

Mileage: 37,703

Location: Orchard Park, NY 14127

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2015 Jeep Grand Cherokee Overland 4WD for sale - $27,937, 37,703 miles with Navigation System, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/23/2014_subaru_outback-pic-2436977707791054943-152x114.jpeg

2014 Subaru Outback 2.5i Premium Used Cars in Orchard Park, NY 14127

Good Deal
$1,461 BELOW
CarGurus IMV of $18,796

Price: $17,335

Mileage: 35,653

Location: Orchard Park, NY 14127

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2014 Subaru Outback 2.5i Premium for sale - $17,335, 35,653 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/04/20/55/2007_toyota_fj_cruiser-pic-8745836066651448416-152x114.jpeg

2007 Toyota FJ Cruiser 4WD Used Cars in Orchard Park, NY 14127

Good Deal
$1,827 BELOW
CarGurus IMV of $17,405

Price: $15,578

Mileage: 78,816

Location: Orchard Park, NY 14127

Average time on market: 26 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Description: Used 2007 Toyota FJ Cruiser 4WD for sale - $15,578, 78,816 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/23/2016_subaru_forester-pic-5984787603519573134-152x114.jpeg

2016 Subaru Forester 2.5i Premium Used Cars in Orchard Park, NY 14127

Good Deal
$1,398 BELOW
CarGurus IMV of $19,942

Price: $18,544

Mileage: 44,947

Location: Orchard Park, NY 14127

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Silver Metallic Description: Used 2016 Subaru Forester 2.5i Premium for sale - $18,544, 44,947 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/06/19/55/2016_subaru_forester-pic-8892368480319420963-152x114.jpeg

2016 Subaru Forester 2.0XT Touring Used Cars in Orchard Park, NY 14127

Good Deal
$1,352 BELOW
CarGurus IMV of $25,289

Price: $23,937

Mileage: 37,300

Location: Orchard Park, NY 14127

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal White Pearl Description: Used 2016 Subaru Forester 2.0XT Touring for sale - $23,937, 37,300 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/23/2016_chevrolet_trax-pic-685498036080805907-152x114.jpeg

2016 Chevrolet Trax LT AWD Used Cars in Orchard Park, NY 14127

Good Deal
$853 BELOW
CarGurus IMV of $15,105

Price: $14,252

Mileage: 52,583

Location: Orchard Park, NY 14127

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Cyber Gray Metallic Description: Used 2016 Chevrolet Trax LT AWD for sale - $14,252, 52,583 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/17/19/33/2015_honda_cr-v-pic-3557198259200026247-152x114.jpeg

2015 Honda CR-V EX AWD Used Cars in Orchard Park, NY 14127

Good Deal
$753 BELOW
CarGurus IMV of $19,695

Price: $18,942

Mileage: 42,923

Location: Orchard Park, NY 14127

Average time on market: 22 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Description: Used 2015 Honda CR-V EX AWD for sale - $18,942, 42,923 miles with Adaptive Cruise Control, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/03/09/24/2016_kia_sorento-pic-7459764263871209154-152x114.jpeg

2016 Kia Sorento LX AWD Used Cars in Orchard Park, NY 14127

Good Deal
$927 BELOW
CarGurus IMV of $17,680

Price: $16,753

Mileage: 53,957

Location: Orchard Park, NY 14127

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Graphite Description: Used 2016 Kia Sorento LX AWD for sale - $16,753, 53,957 miles with Sunroof/Moonroof, Convenience Package
https://static.cargurus.com/images/forsale/2018/06/21/20/39/2010_subaru_legacy-pic-7065864480931154618-152x114.jpeg

2010 Subaru Legacy 3.6R Premium Used Cars in Orchard Park, NY 14127

Good Deal
$1,002 BELOW
CarGurus IMV of $13,462

Price: $12,460

Mileage: 60,188

Location: Orchard Park, NY 14127

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Sky Blue Metallic Description: Used 2010 Subaru Legacy 3.6R Premium for sale - $12,460, 60,188 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/30/19/33/2007_nissan_frontier-pic-5997107982425898785-152x114.jpeg

2007 Nissan Frontier Crew Cab LE 4X4 LWB Used Cars in Orchard Park, NY 14127

Good Deal
$1,115 BELOW
CarGurus IMV of $12,115

Price: $11,000

Mileage: 101,829

Location: Orchard Park, NY 14127

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Super Black Description: Used 2007 Nissan Frontier Crew Cab LE 4X4 LWB for sale - $11,000, 101,829 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/16/06/23/2012_honda_odyssey-pic-8993613164599148463-152x114.jpeg

2012 Honda Odyssey EX-L FWD Used Cars in Orchard Park, NY 14127

Good Deal
$931 BELOW
CarGurus IMV of $18,587

Price: $17,656

Mileage: 56,649

Location: Orchard Park, NY 14127

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Alabaster Silver Metallic Description: Used 2012 Honda Odyssey EX-L FWD for sale - $17,656, 56,649 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/06/19/27/2015_kia_soul-pic-5511048584918127055-152x114.jpeg

2015 Kia Soul Base Used Cars in Orchard Park, NY 14127

Good Deal
$737 BELOW
CarGurus IMV of $11,737

Price: $11,000

Mileage: 50,093

Location: Orchard Park, NY 14127

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2015 Kia Soul Base for sale - $11,000, 50,093 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/27/09/22/2010_honda_cr-v-pic-4976788291735039894-152x114.jpeg

2010 Honda CR-V EX-L AWD Used Cars in Orchard Park, NY 14127

Good Deal
$742 BELOW
CarGurus IMV of $13,510

Price: $12,768

Mileage: 68,604

Location: Orchard Park, NY 14127

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2010 Honda CR-V EX-L AWD for sale - $12,768, 68,604 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/09/11/2014_nissan_armada-pic-373942097706828814-152x114.jpeg

2014 Nissan Armada Platinum 4WD Used Cars in Orchard Park, NY 14127

Fair Deal
$909 BELOW
CarGurus IMV of $30,760

Price: $29,851

Mileage: 51,634

Location: Orchard Park, NY 14127

Average time on market: 51 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Pearl White Description: Used 2014 Nissan Armada Platinum 4WD for sale - $29,851, 51,634 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 2, 2018
We arrived and waited 45 minutes for them to tell us the car sold already.
Jul 1, 2018
Bought my car (a different one) from them. Good experience so far.
Jun 25, 2018
My experience they were honest and very helpful in my vehicle purchase. Will definitely contact them again in my future car purchases.
May 26, 2018
Good sales men
Mar 28, 2018
GuruYKCC6
Dealership was very responsive to questions. Salesperson was knowledgeable and respectful. I loved their free transfer program! I was able to have a vehicle in Buffalo transferred to Rochester so I could test drive.
Feb 17, 2018
Great service. Recommend to anyone
Jan 5, 2018
Guru55T3V
Too much contact!! Between the phone calls daily and emails/texts I felt this dealership is far too aggressive! I repeatedly told them I was researching.
Dec 10, 2017
GuruZ47Y8
wonderful experience / but cant get the numbers where id like them
1 people found this review helpful.
Oct 25, 2017
Vehicle I was interested in had been sold when I got there, but mngr bought my wife & myself dinner. I was letdown vehicle was gone, but that was professional to buy us dinner!
1 people found this review helpful.
Aug 23, 2017
Went to look at a vehicle, when i got there i waited for about 25 minutes while my sales guy located the vehicle, this is after i had an appointment all set. When i got there the original sales guy i was to meet was not there also. After my sales guy came back he told me that the car was damaged and had a bad transmission. So i then proceeded to look online with him for another vehicle which fit what i was looking for. After finding another vehicle that i liked he proceeded again to go get the keys for the vehicle and i waited again for like another 25 to 30 minutes. When my sales guy came back he notified me that car was sold and no longer available. I drove up to the dealer once i had scheduled the appointment which was a 1hr drive right after i got out of work. The lady i spoke to before i went up there assured me everything would be set and made me fill out an application on line to ensure that i would be all set by the time a got there which i was not. Nothing was set at all and they proceeded to ask me all the same questions that were on the application i had filled out that morning before driving out there. I was not satisfied at all and will not be taking my business there in the future.
8 people found this review helpful.
Jul 16, 2017
I was contacted by a sales rep on 7/9/17 about my car inquiry. I asked if the car could be brought to the West Herr dealership in Rochester, NY. She said, "Absolutely, we do that all the time," and set up an appointment for 7/10/17 @ 6 pm. On 7/10/17, around 9:30 am, the sales manager from West Herr Subaru called to confirm my 6 pm appointment. At that time I reiterated that the appointment should be for the Rochester dealership, not Buffalo. He stated that he didn't know that, but could make the change, and that they have plenty of time to get the car to Rochester by 6 pm. When I showed up to West Herr in Rochester, the car had never come in, and the staff had no idea about my appointment. A check in their system showed that my appointment was made in Buffalo, with a note stating that the potential buyer would like to view the car at the Rochester store. At that point, the sales staff made me a new appointment for 7/11/17 @ 6 pm to go back and see the car. While I was slightly irritated by the confusion, I was really interested in the vehicle so I agreed to the second appointment. On 7/11/17 at 5 pm, the salesman from the Rochester store contacted me stating that AGAIN the car had not come in, but he didn't know why, and the sales rep in Buffalo was not getting back to him. The next day I called West Herr in Buffalo, so see if in fact, the car had been sold, as the Rochester rep suspected that's what may have happened. The car was sold...right out from under me. If the car had been brought to the Rochester dealership when it was supposed to, then I could have been the buyer, but apparently they didn't want my business. I have been searching for the perfect car for months, and was so excited when I thought I had found it. This was a HUGE LET DOWN, and if this is how the dealership wants to do business then I guess I'm glad I found out before I spending $20,000+ of my money with them.
6 people found this review helpful.
Jul 14, 2017
MollyAdaire
Ryan Klass was the MOST wonderful salesman. I would recommend him to anyone!!
Jul 10, 2017
the response was instant, however, i have decided to let my daughter help me. she bought her car from west herr on transit rd. i think the chevy one and she said the sales person was the greatest to work with. her name is kristi adams. wonderful person. i did buy a subaru from west herr but it was shipped to transit rd. to accommodate me. thanks anyway. by the way your sales girl, kerstin dombrouski was most helpful in hooking me up with the subaru i bought and with kristi.
1 people found this review helpful.
May 9, 2017
GuruQZHP
The customer service reps are responsive and helpful and follow-up promptly.
Apr 15, 2017
GSUSLVSME
Good customer service
Apr 9, 2017
GuruZN84
Original Sales Rep was wonderful. However, I was introduced to at least 6-7 different reps, managers in the process. Conflicting pricing quotes and interest rate quotes. Tried to upsell me in spite of stated budget constraints. Unpleasant experience overall.
3 people found this review helpful.
Mar 6, 2017
Continue to remain in contact via e-mail. Seems to wish to provide as much information in regards to the vehicle per my request. Will definitely stay in touch with this dealership and see what trade/sale we can agree upon.
Dec 4, 2016
I felt that they grossly undervalued my trade in vehicle. The dealer that I purchased my Subaru from gave 2 times what West Herr offered me for my truck.
4 people found this review helpful.
Nov 30, 2016
Excellent
Nov 28, 2016
DrJbrx
Awesome (Kirsten D) followed up quickly via email and phone and was very helpful.
Sep 11, 2016
Didnt have a certified car which i wanted.
Sep 9, 2016
Dealer contacted me quickly and set up a test drive for the next day. The sales associate, Andrew was very helpful and low pressure. Very pleased with the whole experience and happy with the truck I purchased there.
1 people found this review helpful.
Aug 30, 2016
Wonderful experience!!
1 people found this review helpful.
Jul 26, 2016
The dealer gave me approx. drive time from my location. Unfortunately it wasn't possible for me to get to see the car , but she called back to let me know that the car was sold, just in case I was planning to make the long trip.
Read 8 old reviews
May 2, 2016
Way to expensive for this car! I have looked at dozens of ATS Cadillacs and I just find this price is very high for this car! Thank you for getting in touch with me right away. Maybe we can discuss numbers later.
2 people found this review helpful.
Apr 6, 2016
Would not offer the 2008, they said it needed too much work and would I be interested in a 2013. I am not looking for a 2013.
Response from current dealership:
Jeff- We're sorry to hear that we didn't help you find what you were looking for, and we'd appreciate the chance to make it right. If you'd like to share anything further, feel free to contact our general manager, Chuck Hardy, at chardy@westherr.com. Thank you.
Mar 29, 2016
Their "value cars" are terrible they usually have something wrong with them and will most likely cost you @$2,000 or more to fix. They tell you what's wrong with but that they won't fix them.
3 people found this review helpful.
Jan 18, 2016
I am in contact with Derek May regarding the purchase of this vehicle, so far the experience and communication has been excellent, hope to buy when I have had the chance to see the vehicle.
Nov 14, 2015
Great experience and even was able to check out the car, buy it, pick it up and they had all paperwork transferred to a different state in the same day.
Aug 28, 2015
Responded but found another vehicle
Jun 29, 2013
sold us car,sent paperwork overnight,returned phone calls,will meet us at airport if we want to pick up car really great buying experience
Dec 20, 2012
The car was not all I expected it to be. Was in good condition and ran well just too small for me. Great service though, everyone was friendly.

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