Joe Basil Chevrolet

GM Certified Internet Dealer

5111 Transit Rd
Depew, NY 14043

Sales: (716) 242-7132

Service: (716) 683-6800

Today 9:00am - 9:00pm
(Closed Now)
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2011 Ram 1500 Used Cars in Depew, NY 14043

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 29, 2017
Said they had a vehicle and then said it had been sold. Waited several days for arrival and was then informed it wasn’t available after all. Was supposed to have follow up but none at all.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2017
Sold the car before my test drive, failed to tell me prior to my appointment. I was showed a Ford Fusion instead. Nice car, better deal at another local dealership.
Is this review helpful? Yes | No

Response from Joe Basil Chevrolet:

Hi Dave,  I apologize about this situation. I have passed your comment onto management so we can better communicate with our customers.  We hope you love your new vehicle.
Nov 23, 2017
Basil is fantastic. Organized, honest and takes care of the customer better then any other dealer I've been to.
Is this review helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Mark!
Nov 3, 2017
Great customer service - very efficient and consistent follow up in all phases of the buying cycle. Throughly went thru signing of loan docs and I left with plates on, completed registration, inspection and insurance cards. Thank you for exceeding my expectations!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Heather! We appreciate your glowing review!
Oct 8, 2017
contact and following up
Is this review helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Theodore! Happy driving!
Aug 18, 2017
Prompt response and very courteous.
Is this review helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Frank!
Aug 12, 2017
I had a great experience dealing with Joe Basil. I got a great deal and I'd decently go back.
Is this review helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Leon! Happy driving!
Apr 25, 2017
Super friendly customer service. I did not buy from here, but they were very nice on the phone and set up a time for me to come and look at their car.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Joe Basil Chevrolet:

Hi Trevor! We are more than happy to assist people anyway that we can in their vehicle search! Please let us know if you have any other questions!
Apr 17, 2017
We pruchased the 2014 Buick Verano and are pleased with it as well. Dealership is a good to deal with.
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Joe Basil Chevrolet:

Thanks Christiana! We appreciate your business, welcome to the family!
Apr 15, 2017
dred1127
Could not arrive at a price. Great communication, emails, phone calls. Would buy from them without hesitation.
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Joe Basil Chevrolet:

We're glad you had a good experience here, if there's anything else we can do please feel free to contact us at basilcares@joebasilchevrolet.com
Read 14 old reviews
Jan 21, 2015
Over priced and make up excuses for their "expert:" service as the reason they are higher. Their emails are not personal and do not offer real salesmen ship. They offer nothing in email to be willing to negotiate. They want as much as your money as they can get of course.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 19, 2014
Having trouble getting deposit back.
Is this review helpful? Yes | No
Apr 30, 2014
Nice salesman. Truck just wasn't for me. Ended up purchasing a truck privately owned however salesman at basil are always nice and not pushy.
Is this review helpful? Yes | No
Mar 31, 2014
Dealer was very responsive and eager to help me with all of my questions. They went out of their way to setup a time for me to test drive the vehicle I was interested in.
Is this review helpful? Yes | No
Mar 21, 2014
Nice salesman. Miles too high for me.
Is this review helpful? Yes | No
Mar 13, 2014
Friendly and helpful salesman. Great dealership! We had been looking for a while and ended up purchasing our car from here.
Is this review helpful? Yes | No
Mar 12, 2014
Excellent
Is this review helpful? Yes | No
Dec 29, 2013
Their web site showed a separation of $5,000 between my truck and the truck I was interested in. Upon my arrival the separation was over $8,000. I believe it was a get me in the door tactic wasting my time.
Is this review helpful? Yes | No
Sep 2, 2013
Good
Is this review helpful? Yes | No
May 31, 2013
The atmosphere and facility were exceptional. Sales and staff very person oriented. We will buy from them again.
Is this review helpful? Yes | No
May 18, 2013
charlieiii
Dave and Tom took great care,were most helpful, all documentation was 100% correct so I bought the Corvette
Is this review helpful? Yes | No
Nov 10, 2012
Everyone was professional and not pushy. I got what I wanted in my budget and love my new Equinox.
Is this review helpful? Yes | No
Sep 4, 2012
Very responsive.
Is this review helpful? Yes | No
Aug 22, 2012
Great experience! A++ dealership
Is this review helpful? Yes | No

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