Volkswagen of Stockton

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3055 East Hammer Lane
Stockton, CA 95212

Sales: (855) 361-9886

Service: (855) 399-1799

Today 9:00 AM - 8:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 12, 2018
GuruYR4VX
Contacted me right way... Just not willing to deal much. They have haggle free pricing never heard of such a thing from a car dealer.. I bought the same car way cheaper from there competitor... They might want to get with the times if they want to see more cars just my opinion...
1 people found this review helpful.
Jan 24, 2018
30
Quick response, callback next morning from VW of Stockton. Unable to determine over the phone if it's 135 or 155 inch wheelbase unit. It's been 46 days from the first day the van was listed on Car Guru's and THERE ARE STILL NO PICTURES POSTED OF A $21K VEHICLE FOR SALE ! dealers website: https://www.vwofstockton.com/used/Chevrolet/2014-Chevrolet- Express+2500-3b4d5dae0a0e0ae7251725e099c700b8.htm has a Chevy Factory Photo of the 155 inch EXT, but it brings up the question... what does their unit look like? Why no real photos? Why the mystery?
Dec 22, 2017
I spoke to one of the sales representatives and they were willing to work with me.
Dec 2, 2017
The actual mileage on the car was 26k not 11,309 . But still happy with the car.
Oct 23, 2017
Jorge Martinez invited us to drive down to Stockton based on my interests in the van knowing that he'd have to work down the principal price of the car but after I test drove it, he pretended the sales manager wouldn't negotiate when he himself is the sales manager. And the 3 year car has over 70k miles on it already and they're offering a very limited 60 day warranty on it!!! All I needed was for him to drop the price to take care of the taxes and license fee which is a couple of hundred dollars. He should of been honest upfront with me and I wouldn't of driven so far to get there. Don't gamble your money here.
3 people found this review helpful.
Oct 8, 2017
They did a great job of contacting me and following up !
Sep 30, 2017
Called me back in a timely manor , An says has car still in stock ...
Sep 24, 2017
Fast and good service
Mar 16, 2017
Brandon, Jorge and Carol were an amazing team to work with. Transaction went very smooth!!
Oct 15, 2016
Quick to follow up and provide me information requested
1 people found this review helpful.
Aug 24, 2016
5 stars5 stars5 stars5 stars5 stars Great
0 people found this review helpful.
Read 5 old reviews
Apr 7, 2016
I made an appt. to view the car. When I arrived, the salesperson knew absolutely nothing about the car. Then the arm rest was broken. They said they would fix it. When i was buying the car, they refused to fix it or reduce the price. They also refused to even give me a tank of gas, even though i drove 2.5 hrs to see the car and when i bought it the gas gage was on empty. Then a few days later when i took it to get checked out by my mechanic, he said it needed new brakes; the pads were at 2 mm. I called the dealer and they said their records didn't show this. They refused to remedy the problem unless i showed them the car, even though i sent pictures of the worn brake pads. They discredited my mechanic and said they didn't know what he was looking at. I offered to split the cost of new brakes with them so i wouldn't have to take an entire day off work and drive 5 hrs, and sit there for half a day at the dealership while they looked at my faulty brakes, but they refused. This dealership has the worst customer service of any business i have ever dealt with. I would never buy another car from them.
15 people found this review helpful.
Feb 16, 2016
Marjp14
I made an appointment through the internet desk, and then a sales rep called to confirm. I will say this, they were diligent in their follow up. However, when I expressed to them, that I am already considering another car, the sales pitch became aggressive, with comparisons on why their car is better, not knowing the other or even meeting me. To me, this was a negative; to others, it can be a positive.
5 people found this review helpful.
Feb 1, 2016
Dealer contacted me.
Nov 12, 2014
They responded immediately and sent me pictures. Very helpful and great service.
Jun 9, 2014
A couple of repair items that were promised before the purchase were not done when I took delivery of the vehicle. I will need to take the car back in to get these items addressed. This is quite an inconvenience as I live over an hour away from the dealership.
1 people found this review helpful.

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