Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

Sales: (916) 827-3145

Service: (855) 996-5041

Today 8:30 AM - 7:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2017
Excellent service easy to buy
Is this review helpful? Yes | No
Nov 23, 2017
Dealer responded. Tried hard to help find the truck I was looking for.
Is this review helpful? Yes | No
Nov 1, 2017
Great customer service. Very positive experience!
Is this review helpful? Yes | No
Oct 4, 2017
The car looks and drives great The salesman took time to explain the cars features while were out on the test drive and while parked in the lot, not at all pushy, very comfortable sales experience. The price was almost 25% below book. Awesome!
Is this review helpful? Yes | No
Sep 10, 2017
Very Helpful
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Jul 31, 2017
Outstanding
0 of 1 people found this review helpful.
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Jul 16, 2017
They invited me to come and see the car, which I did. I bought the car, and I was very impressed by the people at Niello for their professionalism and hospitality.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 18, 2017
Brandon contacted me immediately and we made contact and everything went well. He was courteous, professional and the dealership was very customer-oriented. Unfortunately, the car was just not the right fit for me and ultimately, I couldn't make the deal. This is the kind of dealership that I definitively would have no problem visiting again.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 14, 2017
Some pressure from sales staff. They couldn't understand I want the bottom line on cost then I would figure out how much to put down and monthly payments. Constant pressure on what they think my payments would be. Dealer made good on things needing fixed (although salesman tried to add cost of repairs at Las minute...almost walked). Will buy again.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2017
bdoherty1218
I made the right choice to go to Niello. I live in a rural area about 4 hours away and I appreciated the fact there were no games or pressure when I got there. I had a problem with my trade in due to a previous accident where the airbag was deployed. They were able to give me significantly more than I thought I would get. The financing was fast and easy with no surprises as well. The car itself was even better in person than what I thought when I saw it online. And the price was way lower than the competition. Brandon Ballasi was my Sales Advisor and made the whole process smooth and understandable.Great experience all around.
1 of 1 people found this review helpful.
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Dec 8, 2016
JoshQuinto
Responded quickly
0 of 1 people found this review helpful.
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Nov 21, 2016
I decided it was not the right car for me but dealer and follow-up was great.
0 of 1 people found this review helpful.
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Oct 15, 2016
Quick to follow up and provide information requested
0 of 1 people found this review helpful.
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Oct 6, 2016
The contact from the internet sales dept.was timely. Mike was also friendly and curteous. The financing info from the desk was daunting and inconsistant.
0 of 1 people found this review helpful.
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Aug 11, 2016
Best experience buying a car to date. Great staff who are honest and personal. Would definitely buy from them again and recommend to family and friends. Brandon was a top notch sales associate.
1 of 2 people found this review helpful.
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Aug 10, 2016
Excellent experience! I was treated very well by Logan and Phil. They made my car buying experience worry free, and worked with me to be able to purchase my Camry. I was very delighted and impressed with their professionalism and kindness. I would highly recommend Niello to everyone.
0 of 1 people found this review helpful.
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Jun 13, 2016
great experience and price
1 of 2 people found this review helpful.
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Jun 13, 2016
Great experience
0 of 1 people found this review helpful.
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Jun 9, 2016
overall the experience was decent, although i felt they didn't really care about me as the buyer, i got the impression they just wanted to make the sale and move on. once we came to a final price i was cut off mid sentence when denying his final offer and the seller came off very dismissive and shook my hand and walked away. he seemed very pushy and a very fast talker compared to the other salesmen. i might go back if through them if i have a different salesmen.
3 of 4 people found this review helpful.
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May 4, 2016
Jerry contacted me within minutes of my inquire, they delivered the car the next day for free. Oh did i mention i live two hundred miles away" yes I would recommend doing business with them
1 of 2 people found this review helpful.
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Apr 23, 2016
Extremely smooth car buying experience! I highly recommend Niello VW to all my friends and family
0 of 1 people found this review helpful.
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Read 5 old reviews
May 9, 2013
Salesman called.....super guy.....please pass on to him....Go Sharks Go. The Canucks sucked this year.....Al
0 of 1 people found this review helpful.
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Feb 18, 2013
We dealt with Mike Jones.. He wasn't pushy and was very knowledgeable about the cars. Overall a good experience.
0 of 1 people found this review helpful.
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May 17, 2012
I got a call right away in response to my e-mail inquiry. The salesperson who helped us for the test drive was curt and acted like he wanted to be somewhere else. I bought the hard-to-find manual JSW TDi anyway. Dealership management was very responsive to a Certified Pre-Owned adjustment that I requested after the purchase.
0 of 1 people found this review helpful.
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Apr 27, 2012
Great dealership. Just bought from them and it was a great experience. Definitely would recommend them.
0 of 1 people found this review helpful.
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Jan 19, 2011
thank you to the niello orginization its great working with you
0 of 1 people found this review helpful.
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