Universal Auto Credit

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5775 Fairbanks N Houston Rd
Houston, TX 77040

Sales: (832) 660-4014

Today 10:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 28, 2017
No financing available contrary to the misleading name...nice car if I had my own financing or cash.
4 of 4 people found this review helpful.
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Oct 5, 2017
3BK56
The vehicle was in decent shape but the passing lamps didn't work and needs tires very soon. I made an offer but was flatly turned down with no counter at all. And if I wanted to use my debit card (since I wasn't going to carry thousands in cash) he was going to charge an extra 2% on top.
8 of 8 people found this review helpful.
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Sep 28, 2017
Coach2017
They contacted me back and checked on my request.
2 of 2 people found this review helpful.
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Sep 26, 2017
GuruD2HR4
They did contact me. I am going to see them tomorrow...
1 of 1 people found this review helpful.
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Aug 27, 2017
Told me the vehicle was very clean w/no issues so I paid a private company to come out and do buyer's inspection. Multiple body panels replaced and rear windows inoperable. Rear door panel was removed and in the trunk. If they had been honest, I wouldn't have paid $140 for a buyers inspection. I would have just moved on.
17 of 18 people found this review helpful.
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Aug 25, 2017
awesome they worked with my budget.
2 of 2 people found this review helpful.
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Aug 16, 2017
Guru9GCLM
Nice guys and professional
1 of 1 people found this review helpful.
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Jul 20, 2017
Kaler Kowalski
Very easy to work with, I purchased a 2014 Chevrolet Suburban about a week ago and it was in excellent condition! I will certainly consider them for my next vehicle purchase.
2 of 2 people found this review helpful.
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Jun 1, 2017
R32fanboy
Very negative attitude right from the start. I told him I had a variety of financing options available to me and that I just wanted to know what was ok for him and he mandated "CASH ONLY" without trying to even tell me to go to a credit union or a bank. Furthermore the car I went to go view (Red 2004 Volvo V70 2.5T) was advertised as "Mechanically Sound" and in "Great Reliable Condition." It was not. I had a Volvo expert look at it, and the right front motor mount was completely eaten through due to an oil leak from a busted cam seal that was probably due to a clogged PCV system. This car would have cost over $1500 in maintenance in the first 1,000 miles of ownership. Add in that most of his cars didn't have inspection or registration stickers and things started smelling a little fishy. I'm warning everyone now that this is a shady dealership and unless you're ready buy into a car that might have a less-than-stellar background, it's probably best to steer clear.
31 of 34 people found this review helpful.
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May 29, 2017
Good dealers. The car was exactly like it was in the picture, great price. However not that negotiable, they hardly go down more than a couple of hundred dollars. But since the deal was already great, that was not much of an issue. Would recommend.
2 of 3 people found this review helpful.
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Apr 13, 2017
Erdoboy
Car was available to be seen. However no sales staff were there.
9 of 11 people found this review helpful.
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Feb 22, 2017
Koleos_1156
The ad mentioned nothing about the vehicle NOT having a working top. We drove 2 hours for a car that was basically non-functioning.
17 of 18 people found this review helpful.
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Dec 4, 2016
The sale man was very honest, he fixed everything that was promised before we purchase the car. I would highly recommend this dealership to everyone I know.
10 of 11 people found this review helpful.
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Oct 12, 2016
They really work with u on the price
9 of 10 people found this review helpful.
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Jul 6, 2016
Great
7 of 10 people found this review helpful.
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Jun 11, 2016
Called several times and was told car was there come look,called to set up was told car had a problem but they had a different one no thanks
11 of 11 people found this review helpful.
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Feb 12, 2016
They lied and said the car was available for financing then told me they only accept cash payments
17 of 17 people found this review helpful.
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Feb 2, 2016
Car was sold already.
8 of 10 people found this review helpful.
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Read 25 old reviews
Oct 24, 2015
Quick response but car was cash only. Did not purchase
10 of 10 people found this review helpful.
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Oct 22, 2015
hubbynoah21
Great
4 of 7 people found this review helpful.
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Sep 18, 2015
Fair service. Good people to work with. Would buy from them anytime.
4 of 4 people found this review helpful.
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Sep 3, 2015
Not very helpful, called during business hours and main line was directed to a person at home. Background noise and kids yelling, couldn't hear or understand a thing at all. Very disappointed!
14 of 14 people found this review helpful.
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Aug 20, 2015
Good
2 of 5 people found this review helpful.
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Jul 20, 2015
EVERYTHING went very well
2 of 5 people found this review helpful.
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Jul 18, 2015
Great
2 of 5 people found this review helpful.
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Jun 23, 2015
Good
2 of 6 people found this review helpful.
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Jun 10, 2015
Exelente
2 of 5 people found this review helpful.
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Mar 10, 2015
Universal Is A Very Good Dealership. Nice Guys. I Bought A 1996 Ford Explorer From Them A Couple Yrs Ago. For $ 2000.00. A Good Deal With A Couple Of Issues. But I Would Buy From Them Again.
2 of 2 people found this review helpful.
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Mar 6, 2015
We bought the car, good people to do business with .
1 of 2 people found this review helpful.
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Jun 21, 2014
Javi was very help ful when i need my next car í will see him
0 of 1 people found this review helpful.
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May 7, 2014
Just a little time delay on having the car ready for pickup. However they were honest and forthright about the car. They also corrected the concerns I had. They were not pushy and allowed me time to access the car and come to my own evaluation. Also they had an independent car report ready and on hand. I am pleased with the experience and would buy from them again.
1 of 1 people found this review helpful.
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Apr 23, 2014
Very responsive.
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Mar 27, 2014
Terrible service and the car's condition was worse than the service. Advertised how clean it was yet there were stains and mold throughout the car.
1 of 1 people found this review helpful.
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Mar 19, 2014
Quick response but vehicle was already sold.
0 of 1 people found this review helpful.
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Jan 25, 2014
Very good seller! Excellent experience.
0 of 1 people found this review helpful.
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Jan 1, 2014
Chyna320
Set and confirmed an appointment an hour before , when arrived at the dealership , sales person who I had spoken to was not there nor was the car. The car showed up with a customer that took it for a test drive , returning the car because it had 1 mile left of gas.... Dealer drove and filled up the tank and gave it back to the first customer , I waited about 40 minutes until she returned. The car inside: the driver's door lining is completely rotten and lose and showing the rotting yellow foam that underneath it( of course not showing in the photos the dealer attached here) Trying to engage 4wd , the gear would not engage ( dealer said that it was because the car was not in park ( it was when I tried to engage) and even when he tried it would not engage showing the wrong mode of 4WD on the panel Overall disappointment from dealer and the car.
1 of 1 people found this review helpful.
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Dec 30, 2013
They were active
0 of 1 people found this review helpful.
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Aug 11, 2013
very friendly and responsive to buyers
0 of 1 people found this review helpful.
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Dec 17, 2012
The car dealer that called me did not do car payments so there haven't been anymore car dealers contacting me since then.
1 of 1 people found this review helpful.
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Jun 7, 2012
very good service. thanks
0 of 1 people found this review helpful.
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May 25, 2012
Car details were accurate. Staff was friendly. Price was fair.
1 of 1 people found this review helpful.
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Mar 31, 2012
The car was not on the lot. They had borrowed the car to someone.
0 of 1 people found this review helpful.
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Mar 10, 2012
benneyandthejets
Gave them 5 stars as they were very honest about the vehicle we had put a deposit on. They gave us our deposit back,without us even asking for it. Would have purchased another vehicle from them, however, we found one in our area a day later...
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