Tom Wood Porsche

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3473 E 96th St
Indianapolis, IN 46240

Sales: (317) 848-5550

Service: (317) 848-5550

All reviewers have been verified to have contacted this dealer – Learn More
Jun 14, 2017
Contacted me within a day of inquiry. I already had an appointment with another dealer and ended up buying a vehicle before I made it to test drive this one. Seemed to take a long time to get pictures online.
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Dec 27, 2016
Honest and great follow up.
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Response from Tom Wood Porsche:

Thanks, Gregg!
Sep 17, 2016
sambo79
When i was ready to come see the vehicle, it was magically sold. I believe dealers keep sold vehicles listed to generate interest in their dealership. They'll call you to say someone already bought the vehicle you wanted, but we have other vehicles you may be interested in. Wait, i think they call that bait and switch. It's classic! Anway, if they say your vehicle was already sold, find another dealership.
0 of 2 people found this review helpful.
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Sep 4, 2016
The experience was good. I made the purchase.
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Jul 20, 2016
I spoke with someone and drove the car. I was more interested in a manual transmission.
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Jun 27, 2016
Got a form letter reply to my request for specific info...then no personal follow-up. Thank you for your inquiry! You were successful in submitting your request to Tom Wood Volkswagen. This message is an automated acknowledgement that we have received your correspondance. If you sent your request during normal business hours, we will be sending you a personalized response as quickly as possible. If your request was submitted during non-business hours, on a Sunday or a holiday, you will hear from us within two hours of opening time on our next business day. Our mission is to provide you with all the information you need to feel comfortable doing business with us. In the meantime, please feel free to visit our website at www.tomwoodvolkswagen.com It has a complete display of both our new and pre-owned inventory which is updated each night. Our website is designed to offer you the information and resources that you want from a car dealer with sections dedicated to each of our departments. It also has a variety of online forms available to make doing business with us easier and more convenient for you. Tom Wood Automotive believes in doing business the right way. YOUR way! Once again, thank you for your request and we are looking forward to working with you and earning your business. Sincerely,
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Jun 25, 2016
I sent an email on the weekend inquiring about a car...got a generic email back regarding weekend hours and that they would contact me Monday. But they never replied.
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Jun 9, 2016
Never responded to request on line. When called twice they seem in real hurry and told me the car is not available They don't clean inventory on line promptly
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May 25, 2016
Very helpful and not overly pushy.would go there again to see what they have to offer.
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Read 6 old reviews
Mar 13, 2015
Loved the service that I received from Ervin Scott!! I'm loving my Juke Joint!!! <3
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Sep 19, 2014
Sold me a car without letting me know it had been damaged on the front
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Aug 2, 2014
It was great
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Jul 26, 2014
Great experience. The person that made it possible was a man named Steve Malz. He did a great job working with me on buying my car, making it possible, and going the extra mile making sure I was happy leaving the place with my car. A++++++ Thanks Steve.....John
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Apr 11, 2014
Fantastic! The pre-owned vehicles at this dealer are in near perfect condition. They took my car in at the same value as a dealer down the road and worked with me on the overall price. Overall this was the best experience I've had purchasing a vehicle.
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Apr 1, 2014
Dealer rude, not informative/responsive
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