Superior Motorcars Inc.

699 Middle Neck Rd
Great Neck, NY 11023

Sales: (516) 962-2776

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 7, 2017
Quick reply
Is this review helpful? Yes | No
Oct 27, 2017
Super
Is this review helpful? Yes | No
Oct 23, 2017
Hideous. After putting a deposit on the car on a Tuesday and driving 2 hours, we arrived only to find the car had sold and the salesperson we were dealing with had been fired just 2 days before (Friday) - all in one day. After arriving, we were curious to understand how it actually was a real car dealership with one motorcycle in the "showroom" and few cars in the back parking lot. If I could give negative 50 stars, I would. If you refer to other sites, MANY others complain of the same situation happening, but I blindly trusted thinking that in general people can be trusted. Unfortunately, I was reminded that sometimes people suck as I drove another 2 hours home, wasted my Sunday stuck in traffic and was shocked at the rudeness, lack of professionalism and stereotypical "used car salesman" treatment we received. Stay clear of this dealership.
8 of 8 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2017
Worst, i called and the “receptionist” was very nasty! She was speaking to me like i dont speak english and not going to understand what she was saying! They never replied back! Bad bad!
6 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Superior Motorcars Inc.:

Hi, I believe you are leaving your review for the wrong dealership. We have no female receptionist or sales staff and never have had one.
Jul 29, 2017
luisrosales48
good
2 of 8 people found this review helpful.
Is this helpful? Yes | No
Jul 13, 2017
Great all
1 of 4 people found this review helpful.
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Jun 25, 2017
GuruS6S7
awsome costumer service they will give you all the details you want from any car outstanding guys thank you so much
2 of 6 people found this review helpful.
Is this helpful? Yes | No
Apr 13, 2017
Never bought the car, but dealership was professional and quick.
5 of 8 people found this review helpful.
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Mar 26, 2017
Not good person Michael was extremely unprofessional. Would not sell the vehicle unless I used their ultra high interest rates and financing when I have excellent credit!! I setup an appointment with him related to a specific car which was discussed prior to my arrival. When I arrived we had to drive 2 miles to the car which was located behind a Building, I look forward to talking with the Owner to discuss more.
32 of 33 people found this review helpful.
Is this helpful? Yes | No
Mar 11, 2017
Bad experience, made them an offer with a rude NO. Then lots of calls back to me asking me to come and have a look at the same car that he just refused my offer. Which tells me they did not pay attention to my offer or needs.
32 of 32 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
Great service
3 of 11 people found this review helpful.
Is this helpful? Yes | No
Feb 9, 2017
Representative from the dealership responded back to me right away answered all the questions I had about the dealership and the vehicle that I was interested in and I look forward to possibly doing business with them in the very near future.
2 of 6 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2017
ericaharris
I recieved a call from Mike immediately, Mike also gave me 2 follow up calls. Everyone was super professional, family feel office. I was assisted by Mike, then Jacob completed my deal and Nevin handled all of the paperwork. Jacob made sure I was satisfied from beginning to end and didn't try to do the typical "salesmen" pressuring. So far so good if anything changes with my vehicle I will update this review :) in fairness to other consumers. Do not hesitate to visit these guys. Have all of your questions and concerns ready they will be willing to answer every question or concern you may have. I left with the BMW X6 I am very happy with my choice. Thanks again to the guys at Superior!!! Great job, none of you disappointed me.
0 of 5 people found this review helpful.
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Feb 2, 2017
Good
1 of 9 people found this review helpful.
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Jan 13, 2017
wound up not purchasing the car. Initial sales associate was not helpful, but the owner contacted me thereafter and was very gracious.
5 of 9 people found this review helpful.
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Nov 18, 2016
Just like everyone else's review, worst communication ever! Lack of response and unprofessionalism is to be expected. Serious buyer and was expecting to spend $60k+, however can't get anyone's attention for 2 minutes. Really?! Expect your typical used salesmen approach. "Do you want it?" It's a big investment buddy, let me be thorough to understand the details. Lastly, be honest, stay true to your verbal price and stop misrepresenting yourself.
41 of 42 people found this review helpful.
Is this helpful? Yes | No
Oct 2, 2016
This vehicle is advertised for $24,895.00 They will not sell it to you at this price unless you finance through their bank....How can you advertise this price and not sell it at the price shown???? Stick it Superior!!
58 of 60 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
This place is committed to excellent customer service. Their inventory was unbelievably clean and priced right. They are also practically like a motor vehicles office, handling all of our plates, loan and registration all in one location. They also got us financed with a major lender almost immediately. I inquired on a 2013 BMW 528XI and the car was just as described when i got there. Super clean in and out, low miles and basically like a brand new car. Pricing was also beyond fair! Good Job team Superior , you will be seeing me again for sure!!!
2 of 14 people found this review helpful.
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Sep 27, 2016
Unfortunately there was poor communication. I was told that I would be contacted when car arrived, which was a week later. Then I was told that car had to go to detailing shop, which took another week. When I finally drove over an hour to come see the car, it was in bad condition and not as described. It was NOT "EXTRAA CLEAN" (exact description on seller's notes). It was quite the opposite. Every rim had significant sratches, chipped paint and scratches throughout the exterior. The interior carpeting was stained and soiled, especially the 2nd row seatbelts were soiled with a greasy substance and the trunk was severely stained! Netting behind the front passenger seat was ripped off and leather torn. I test drove several 2014 ML350s before coming to see this one, and it simply did not drive like the others... This was not at all how the car was described. I found it hard to believe that the car went into "detailing shop" for a week and this was the result. Clearly the previous owners did not take care of the car. The car should be better described so that potential customers won't be as shocked as I was. I found and bought the exact same car with better mileage and in pristine condition for only 3K more than Superior Motor's asking price on the very same day.
30 of 30 people found this review helpful.
Is this helpful? Yes | No
Sep 17, 2016
These are working in a small office this is not a dealership and don't trust them. I called before leaving from my house and ask them if car is available and they said yes but when I drove one hour and reached there they bring me in some public parking and there was three cars only they have it. When I asked where is the car which I was discuss and the guy Micheal answer me it's sold 10 min ago..don't trust them
39 of 39 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2016
Very honest dudes..respect them ..
1 of 19 people found this review helpful.
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Aug 16, 2016
nice guys very helpful great car I just cant have a coupe I need 4 door
0 of 14 people found this review helpful.
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Jul 25, 2016
They responded fast but the only thing I didn't like I was told I have to finance with them to lower the price of the vehicle I wanted
14 of 19 people found this review helpful.
Is this helpful? Yes | No
May 2, 2016
Great in responding, I'm not buying at this time
1 of 8 people found this review helpful.
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Mar 14, 2016
Christopher P.
55
quick communication. better than average pricing
0 of 8 people found this review helpful.
Is this helpful? Yes | No
Mar 8, 2016
Contacted me immediately. Answered all questions.
0 of 8 people found this review helpful.
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Read 6 old reviews
Jan 12, 2016
Purchased a beautiful 2014 BMW 550XI M from Mike at Superior and Nick the finance manager handled my Loan for me. I got a fair price for a pretty sweet car that was super clean and so far it's been 2 months and I have had no issues with the car. Nick got me a great rate on my loan and got me right where I needed to be for an affordable payment. I was promised 2 new tires which I had to come back for 2 weeks down the line, but it was all good, they honored what they promised me. Overall I am very happy and will refer my friends. Their facility is not like your traditional dealers but all there processes were very professional. Definitely a nice experience and I got a way better deal than buying elsewhere as I did shop around for close to 3 weeks.
4 of 10 people found this review helpful.
Is this helpful? Yes | No
Dec 30, 2015
First time ever being told that the adv advertised price would be honored only if I financed thru them. That if I brought my money to purchase a vehicle, the price would be higher, say, "2-3 grand". No thanks!!
17 of 17 people found this review helpful.
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Nov 26, 2015
Like their posts . They post clean and neat cars
0 of 7 people found this review helpful.
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Oct 29, 2015
Their response is very slow or no response et al. Charge too much then other dealers.
7 of 7 people found this review helpful.
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Response from Superior Motorcars Inc.:

I am sorry you feel that way. Our BDC team responds to leads immediately. It is possible that contact info you provided was incorrect.
Oct 6, 2015
I drove the sonata and did not like how it still felt like a compact car. Nevin let me walk around and test drive everything I liked. No pressure. No sales gimmicks, he made a suggestion because it checked off everything on my wish list. He also only showed me cars in my price rage. I will be picking up my Ford Fusion in a few days. I did go to some of the larger dealer ships in my area and some were pushy or slightly rude. And now will not stop calling me. As a female looking for a car I did not fell threatened or intimidated. I have also checked the pricing on all the cars I was looking at and his are priced out better then the larger dealerships.
4 of 6 people found this review helpful.
Is this helpful? Yes | No
Aug 6, 2014
I would recommend this car lot to anyone because my experience was positive. Car was super clean, serviced and priced very right! They did a great job helping me find a car I could afford and they worked with the finance company I dealt with and made it super easy. I didn't have to do all the work myself. Best of all my interest rate was only 1.99%... UNBELIEVABLE. You will be seeing all of my friends and family, as well as myself for life!!!!!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

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