Sternberg Chevrolet

6600 Dixie Highway
Louisville, KY 40258
Map & Directions

Sales: (502) 309-2523 Service: (502) 410-0660

Today 9:00 AM - 7:00 PM (Closed Now)
Show business hours

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Dealer Details

Sternberg Chevrolet

12 reviews
Today 9:00 AM - 7:00 PM (Closed Now)
6600 Dixie Highway
Louisville, KY 40258

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 13, 2019
They did respond quickly. I found a car closer to home with very few miles on it.
Is this review helpful? Yes | No
Oct 19, 2019
Both the sales the manager and the consultants are very prompt to respond and follow up to ensure all my questions were answered and my options explored (though I would have like to see a little more flexibility in their prices)
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Sep 30, 2019
All friendly, helpful people. Donnie is a good salesman.
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Aug 28, 2019
Everything is just perfect
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Aug 29, 2019
Response from current dealership:
Thank you so much for your positive review. We appreciate the opportunity to earn your business, and if there is anything we can assist you with in the future just let us know and we will be happy to help!
Jun 21, 2019
Shaun was a great help showing the car, but we decided that it was in our interest that we keep the car we have.
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Jun 24, 2019
Response from current dealership:
Thank you so much for your positive review. Sean will excited you mentioned his name!  We appreciate the opportunity to earn your business, and if there is anything we can assist you with in the future just let us know and we will be happy to help!
May 19, 2019
Best experience possible in Purchasing this vehicle, transaction was the utmost ease with the sales team.
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Mar 13, 2019
They have continued to keep me posted on the status of this car.
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Mar 1, 2019
It was good working with Justin to get this through within a week. Actually I made this purchase without even making a booking deposit. That's the trust they had in me, and thats very much appreciated.
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Sep 30, 2018
I have not had the opportunity to view the vehicle in person. They answered all my questions via text. While I really like the car I feel the price is too high given the miles.
2 of 2 people found this review helpful.
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Aug 30, 2018
Sean knocked it out of the park. He actually made me feel like he was working for me and not the car lot. I told him what I needed and Sean made it happen under budget. This dude has a bright future.
2 of 2 people found this review helpful.
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May 9, 2018
Had a problem but it was resolved We had a difficult sales rep on our visit but the sales manager contacted us and tried to make everything right. I would try to deal with them again
0 of 1 people found this review helpful.
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Feb 18, 2018
I did buy the truck but when I went to pick up the vehicle my salesman left the keys with the receptionist. I thought that was rude. He also told me that a key for my truck was 2$ but it was a chip key that cast a lot more. Will not be back.
1 of 1 people found this review helpful.
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Dec 1, 2017
Excellent service, both from Justin in Sales and from the service area. No pressure, just as advertised. We did not end up purchasing from Sternberg, but only because the vehicles we looked at did not end up meeting the needs of our family. We appreciated their trust and helpfulness in allowing us to more clearly discern our needs even though it meant going in another direction.
1 of 1 people found this review helpful.
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Nov 16, 2017
Great place, didn't have exactly what I was looking for, but great sales experience.
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Nov 2, 2017
Most professional. Worked extra hard to secure financing and to assure the vehicle met and exceeded standards. Very pleased.
1 of 1 people found this review helpful.
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Sep 22, 2017
Contacted me to let me that they did 'not have the truck on the lot yet,have not heard from them since then.Should not post it if they Don 't have it.
0 of 1 people found this review helpful.
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Aug 7, 2017
Found helpful friendly people and no pressure to buy.
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Feb 26, 2017
very good
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Feb 21, 2017
Good
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Jan 31, 2017
The Dealer (Tony) responded to my inquiry within minutes. He was very courteous and professional. He answered my questions quickly yet thoroughly. He seemed to respect and value my time. He used a non-pushy, no pressure approach which in my opinion is the only way to do good business. Tony also had great follow through. Thank you!
3 of 3 people found this review helpful.
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Nov 19, 2016
Fast response. Great follow up.
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Oct 4, 2016
Got a call back, very helpful, answered many of my questions. Moved forward on filling out some credit application to check what I would be approved for. Never heard back after sending over the paperwork. At least an update on whether I was approved or not would have been appreciated. Rated fair because their response was quick, they were helpful, but ultimately; being ignored after being genuinely interested in making a purchase was not appreciated.
3 of 4 people found this review helpful.
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Aug 8, 2016
price was too high they would not come off of it
5 of 6 people found this review helpful.
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May 25, 2016
Very Helpful and we got the deal Done!!
2 of 3 people found this review helpful.
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Sep 2, 2015
Contacted me on their next business day
1 of 2 people found this review helpful.
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Jul 4, 2015
has lots of rucks to chose from just not one for m
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Jan 12, 2015
seems as though their mgmt. team didn't really take my car buying experience seriously. They offered me a very unfair amount for my trade, when in fact my vehicle which had lower miles, and was more mechanically sound than their own, but was a mere 6yrs older than theirs. I don't look for this company to stay in business for long.
0 of 1 people found this review helpful.
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Sep 2, 2014
An awesome experience with this dealership. Very quick to respond to my inquiry and all my questions. Salesman Mike Harper was terrific! I was an out of state buyer & he even sent me a list of hotels nearby and helped me drop off my rental car. Great customer service!!!
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Jul 17, 2013
Very accommodating and easy to work with.
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