Sport City Toyota

12650 Lyndon B Johnson Fwy
Dallas, TX 75228

Sales: (469) 804-5213

Service: (877) 331-4544

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 12, 2017
A purchase was made at this dealership. Thanks to Jerry and John for their honesty and truth in the business. They brought to me that buying a vehicle can be fun once more. This dealership is a prime example of how business is done.
1 of 1 people found this review helpful.
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Oct 30, 2017
Good
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Sep 30, 2017
The dealer responded with a quick reply even over the weekend. The salesman was very courteous and the sales manager was very involved with the responses making sure my questions and request were being addressed.
1 of 1 people found this review helpful.
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Sep 24, 2017
Maximux
Great Contact! Service was Excellent!!
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Sep 21, 2017
GuruDP6YT
Better than most dealership's I tried to work with. 4.5 Stars
1 of 1 people found this review helpful.
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Sep 18, 2017
The vehicle did not start, when i reached there. The next day they informed me that it was the faulty unprogrammed key. I did not contacted them back.
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Sep 9, 2017
The highlander didn't end up being the right care for our family but the experience at the dealer was nice. Everyone we met was professional and friendly.
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Sep 5, 2017
I had read some of the customer reviews that were not good, to say the least. And I told the salesman, Bruce Hultman, as much but I told him I just had to see the car, a 2016 Racing Red Mustang GT Premium (all black wheels and details). It turned out that the car also had Rousch exhaust and was LOUD AS HELL! Well, then I couldn't resist. The process went very smoothly in spite of me presenting them a few problems but then I didn't bother haggling over the price. Bruce and the finance person, Melissa, bent over backward to make the deal work and I am now enjoying waking my neighbors up every morning by just turning the car on. Bruce fixed any imperfections to my liking without hesitating. It is a beautiful machine and I will never sell it.
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Aug 6, 2017
Festiva_1250
Only connected through e-mails and they were very cordial and tried to meet/beat the price I had been offered. I only do my looking for cars through e-mail and get a price before I ever visit the dealer as my time is valuable and I do not like spending hours at a dealership. If dealers will not give me their best price with e-mail then I continue looking.
1 of 1 people found this review helpful.
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Jun 21, 2017
Guru9DVKZ
Responsive, courteous, knowledgeable.
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Jun 2, 2017
Flava247
Sales agent was very helpful but experience after that was poor. Once they closed the deal with me, nobody had any desire to put forth the effort to quickly finalize the paperwork. Consistently unreturned phone calls and emails led to not receiving the title until more than a week after they received full payment. The car sat in my garage for a week as it couldnt be registered without the title. Even with the holiday weekend the title should easily have been provided 5 days earlier. If you live out of state and buy from them make sure you arent in a hurry to actually drive the car you buy.
1 of 1 people found this review helpful.
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May 31, 2017
This place was a joke. Promised me a vehicle at a certain price and also promised a certain APR % and when it came time to take delivery they said they would be sending the vehicle with paperwork to my home and hour away. They made an excuse and said they wouldn't be able to do it that day but would have the truck delivered the next day. The next day came around and still nothing. They then promised that I would get it the next day. So finally their finance manager calls me and says they didn't get me the APR rate promised... It was a complete waist of a 3 days car shopping with them. I left a review online expecting to receive a call or email from the dealership seeing how they could resolve the problem and never did hear back from them. Wouldn't ever do business with them again.
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Feb 10, 2017
Terrible experience. 1st- I agreed with internet manager on a price for my trade in. But then they tried to low ball or trick me because the offer for my trade in dropped by $1500. 2nd- Miguel in finance was rude and not considerate. He was very pushy about using the dealership financing. Best part of it all... with less than 500 miles on the truck I bought and the check engine lite came on DON'T USE THIS DEALERSHIP!!!!
5 of 5 people found this review helpful.
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Dec 8, 2016
Very nice to talk to.
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Nov 7, 2016
Information and professional
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Nov 5, 2016
Won't stop calling. Even after told I'd already purchased vehicle elsewhere.
1 of 1 people found this review helpful.
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Oct 11, 2016
Not best deals but good customer care great service dept and caring sales associate
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Oct 11, 2016
Very responsive. Very helpful.
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Aug 27, 2016
Salesman wasn't even there when I arrived at the dealership, the car was dirty when I looked at it. After waiting about 15 mins on the salesman i talked to on the phone he came out about the time I was going to leave. The salesman (Chris) was super nice and appreciated me waiting on him because he had to run down the street and there was a wreck on 636 (I got in it too), we drove the car and it just wasn't right for my needs
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Jul 23, 2016
Nothing but lied to all I ever got was the run around & I was told to leave by the finance manager after them taking 400 bucks from me never do any business with these people very corrupted...
2 of 2 people found this review helpful.
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Jul 3, 2016
I ended up buying a car at Sport City Toyota after doing almost two months of searching for a used car. We test drove the car then handled the rest on the internet over the next week. The managers and Jeremy Hughs were gracious and easy to work with. I made an offer, then a counter offer, after their response, and the deal was done. Melissa in the finance department was very helpful and pretty awesome! The deal we made on the internet was the deal I got when I went back to the dealership to close. It was a busy Saturday when I went to pick up the car so it took a little over two hours to get the finance and all the paperwork done and the car could've been cleaner, but all in all I feel very good about this car buying experience. My thanks to everyone at Sport City.
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Response from Sport City Toyota:

Thank you William for taking the time to give us this great review and for being a Sport City Customer!
Jun 19, 2016
Statted truck is an error, the truck has been sold for months.
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Mar 29, 2016
Karissa was great! I knew what I wanted and was in and out w a new car in an hours time! Great service!
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Mar 1, 2016
Awesome
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Jan 27, 2016
This dealer doesn't know a SRT 392 from an R/T scat pack, maybe don't buy/sell cars that aren't toyota's. Don't lie, then blame and cast insults at potential buyers for knowing more than you.
1 of 1 people found this review helpful.
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Read 26 old reviews
Dec 16, 2015
Jiliano
Rude, did not return emails/ calls. Could not get straight answers.
1 of 1 people found this review helpful.
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Oct 20, 2015
Manager was not very professional. Didn't like the way business was run.
1 of 1 people found this review helpful.
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Oct 18, 2015
Great communication and quick deal.
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Oct 15, 2015
good experince
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Oct 3, 2015
So far very helpful , and friendly , highly Suggest getting aa vehicle at Sports City.
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Jul 9, 2015
Dealer did reply,several 5imes and went above and beyond my expectations to get us in a vehicle
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Jul 8, 2015
ea052
Good communication!!!
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Jun 29, 2015
Be careful with Alex. He will take your info and never call back, now i have a bunch of payday loan applications on line that i never did!!
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Jun 22, 2015
Bought the truck from Alex out there.
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Mar 29, 2015
My dealer was very responsive to emails and calls, and very friendly to work with. I got a great car!
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Mar 28, 2015
We received great service from Jason Bush. Would recommend that you ask for him when you visit. Great experience.
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Feb 18, 2015
Very good dealership. Very helpful sales person.
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Jan 20, 2015
It was easy. I left with my dream car 2014 mustang premium in less than 2 hours.
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Dec 9, 2014
lotta cut-throat selling going on. The salesman I talked to on phone was not alerted that i arrived at dealership to look at truck. Instead, this other saleman(julio) just took over the sale. He wasn't very negotiable. Neither was his manager. In fact his manager show very little interest in selling to me so I walked.
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Nov 6, 2014
very good in all areas, sales personal very helpful. I would buy from them again.
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Sep 30, 2014
Very good service
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Sep 22, 2014
Thanks Sports City Toyota for a honest fair deal on my 2012 Camry
Is this review helpful? Yes | No
Jul 15, 2014
Robnett
Not great but not terrible. Told them I was just test driving cars that day. Came back from test drive and they ramped up the pressure. I don't respond well to that. ended up buying from another dealership.
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Jun 18, 2014
Good.
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May 24, 2014
Purchased vehicle elsewhere
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Mar 24, 2014
Quick response; just not the car I was looking for.
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Feb 16, 2014
manojnayak
Salesperson didn't seem to show much interest in selling the product or answering the questions.
Is this review helpful? Yes | No
Dec 8, 2013
Very helpful. And although I didn't buy our vehicle from Sport City Toyota, I was very impressed with the followup and their understanding of going with another dealer.
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Sep 11, 2013
Tried to sell me another car not the one I was looking for.
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Jul 5, 2013
A very good deal. They called and email all information needed. Nissan was very clean.
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Apr 30, 2012
Very unprofessional ! Rushed and stressed atmosphere - gave us the complete run around and had ZERO FOLLOW THROUGH! Used car manager said he would call us next day, 3 days passed, NO CALL, we had to call them back and STILL NO STRAIGHT ANSWER...So, we looked elsewhere and are very happy we did!
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