Vandergriff Toyota

1000 I-20 West
Arlington, TX 76017

Sales: (817) 592-8486

Service: (855) 902-9067

Today 8:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/05/16/10/55/2014_gmc_yukon-pic-6829932126214208158-152x114.jpeg

2014 GMC Yukon SLT Used Cars in Arlington, TX 76017

Great Deal

Price: $21,989

Mileage: 73,511

Location: Arlington, TX 76017

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Onyx Black Description: Used 2014 GMC Yukon SLT for sale - $21,989, 73,511 miles with Bluetooth, Backup Camera, Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/31/10/24/2016_bmw_3_series-pic-6264394214370020645-152x114.jpeg

2016 BMW 3 Series 330e iPerformance Sedan RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $30,607

Mileage: 6,528

Location: Arlington, TX 76017

Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2016 BMW 3 Series 330e iPerformance Sedan RWD for sale - $30,607, 6,528 miles with Bluetooth, Leather Seats, Alloy Wheels
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2012 Chevrolet Silverado 1500 LS Extended Cab RWD Used Cars in Arlington, TX 76017

Great Deal

Price: $10,991

Mileage: 121,511

Location: Arlington, TX 76017

Average time on market: 28 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Black Description: Used 2012 Chevrolet Silverado 1500 LS Extended Cab RWD for sale - $10,991, 121,511 miles with Steel Wheels, Suspension Package
https://static.cargurus.com/images/forsale/2018/06/12/20/31/2017_infiniti_qx60-pic-7326388540432633577-152x114.jpeg

2017 INFINITI QX60 FWD Used Cars in Arlington, TX 76017

Good Deal

Price: $37,491

Mileage: 7,351

Location: Arlington, TX 76017

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Majestic White Description: Used 2017 INFINITI QX60 FWD for sale - $37,491, 7,351 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Premium Plus Package, Premium Package
https://static.cargurus.com/images/forsale/2018/05/23/23/12/2015_ford_f-150-pic-8715607979080288301-152x114.jpeg

2015 Ford F-150 XLT SuperCrew Used Cars in Arlington, TX 76017

Good Deal

Price: $21,991

Mileage: 70,964

Location: Arlington, TX 76017

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2015 Ford F-150 XLT SuperCrew for sale - $21,991, 70,964 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/09/12/27/2009_honda_accord-pic-4043834137410372056-152x114.jpeg

2009 Honda Accord LX Used Cars in Arlington, TX 76017

Good Deal

Price: $5,991

Mileage: 131,358

Location: Arlington, TX 76017

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Royal Blue Pearl Description: Used 2009 Honda Accord LX for sale - $5,991, 131,358 miles
https://static.cargurus.com/images/forsale/2018/05/24/22/10/2015_nissan_pathfinder-pic-4288109742988260943-152x114.jpeg

2015 Nissan Pathfinder SL Used Cars in Arlington, TX 76017

Good Deal

Price: $20,771

Mileage: 40,696

Location: Arlington, TX 76017

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Java Metallic Description: Used 2015 Nissan Pathfinder SL for sale - $20,771, 40,696 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/22/10/08/2008_toyota_tundra-pic-4083559795507131219-152x114.jpeg

2008 Toyota Tundra SR5 CrewMax 4.7L Used Cars in Arlington, TX 76017

Good Deal

Price: $12,991

Mileage: 155,882

Location: Arlington, TX 76017

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Desert Sand Mica Description: Used 2008 Toyota Tundra SR5 CrewMax 4.7L for sale - $12,991, 155,882 miles with Alloy Wheels, Off Road Package
https://static.cargurus.com/images/forsale/2018/05/23/23/01/2014_toyota_tundra-pic-8085748689617641189-152x114.jpeg

2014 Toyota Tundra Limited CrewMax 5.7L Used Cars in Arlington, TX 76017

Good Deal

Price: $25,702

Mileage: 94,004

Location: Arlington, TX 76017

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Radiant Red Description: Used 2014 Toyota Tundra Limited CrewMax 5.7L for sale - $25,702, 94,004 miles with Leather Seats, Off Road Package, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/11/20/06/2014_audi_q5-pic-3750414985936339281-152x114.jpeg

2014 Audi Q5 2.0T quattro Premium Plus AWD Used Cars in Arlington, TX 76017

Good Deal

Price: $23,775

Mileage: 34,485

Location: Arlington, TX 76017

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2014 Audi Q5 2.0T quattro Premium Plus AWD for sale - $23,775, 34,485 miles with Leather Seats
https://static.cargurus.com/images/forsale/2018/04/24/10/57/2015_lexus_gs_350-pic-2792480794687862992-152x114.jpeg

2015 Lexus GS 350 Used Cars in Arlington, TX 76017

Good Deal

Price: $24,688

Mileage: 44,879

Location: Arlington, TX 76017

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Riviera Red Description: Used 2015 Lexus GS 350 for sale - $24,688, 44,879 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/13/20/54/2017_toyota_avalon-pic-4575431223105671144-152x114.jpeg

2017 Toyota Avalon XLE Used Cars in Arlington, TX 76017

Good Deal

Price: $20,995

Mileage: 31,412

Location: Arlington, TX 76017

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Parisian Night Pearl Description: Used 2017 Toyota Avalon XLE for sale - $20,995, 31,412 miles with LE Package, Bluetooth, Leather Seats, Navigation System, XLE Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/22/10/08/2008_toyota_tundra-pic-730848027964273868-152x114.jpeg

2008 Toyota Tundra SR5 CrewMax 5.7L Used Cars in Arlington, TX 76017

Good Deal

Price: $14,997

Mileage: 125,968

Location: Arlington, TX 76017

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Desert Sand Mica Description: Used 2008 Toyota Tundra SR5 CrewMax 5.7L for sale - $14,997, 125,968 miles with Backup Camera, Alloy Wheels, Off Road Package
https://static.cargurus.com/images/forsale/2018/06/19/20/42/2011_ford_f-150-pic-2591290677924903915-152x114.jpeg

2011 Ford F-150 XLT SuperCrew Used Cars in Arlington, TX 76017

Good Deal

Price: $15,991

Mileage: 105,954

Location: Arlington, TX 76017

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2011 Ford F-150 XLT SuperCrew for sale - $15,991, 105,954 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/05/10/49/2018_chevrolet_camaro-pic-5673180197827364916-152x114.jpeg

2018 Chevrolet Camaro 1LT Coupe RWD Used Cars in Arlington, TX 76017

Good Deal

Price: $24,505

Mileage: 12,294

Location: Arlington, TX 76017

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2018 Chevrolet Camaro 1LT Coupe RWD for sale - $24,505, 12,294 miles with Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 16, 2018
Contacted within minutes of inquiring about the car. High pressure sales. Came in with my own financing and was told if I wanted to leave with the car same day, I'd have to fill out a credit app. They did beat my financing, but didn't appreciate the sales tactic. More high pressure when dealing with financing, car is still under factory warranty but they still used several guys to try to get me to purchase their warranty. Provided fair price for trade in. Over all a decent experience, but I've had more low pressure experiences at other dealerships. I would purchase from them again if the price was right.
Jun 13, 2018
Great
May 26, 2018
The price they quoted me was higher than it was listed on car guru
May 26, 2018
GuruWQLH
Good service
Apr 22, 2018
Hendley
Not good. I asked what the towing capacity was and I received an answer of 6200-7400 lbs. That is a range. Shows that the sales person does not know his product and is lazy.
0 people found this review helpful.
Apr 17, 2018
I told them what I wanted, and what I had for down payment. I also told them in the finance office that I did not want extras just the car . I had no trouble with finance as we have excellent credit rating. I financed through toyota finance and had no problems. Jim Wesbrooks was my sales person and he was very good and very friendly.
Apr 10, 2018
Discussed several times during Day about coming to see a car. After driving 40 mi, and waiting additional 20 min, never saw this salesman and then found out car had been sold earlier in Day. Wasted 3 hrs that day
Apr 6, 2018
lenita elkins
Top notch service from the time I called to ask if the vehicle was still available. When I arrived to purchase my daughter's first car the rep Michael Lee was waiting with open arms even though it wasn't his sale. He was very pleasant. Michael Hernandez was the icing on the cake. He listened to my request and there was no pressure. I bought the car and my daughter was extremely happy!!
Apr 2, 2018
GuruYNQ3C
Although I did not purchase a vehicle here, a salesperson immediately contacted me and provided detailed information about the vehicle. Great customer service!
Mar 23, 2018
Drive to Texas from OKC. Salesperson and Sales Mangers were very courteous. I was able to work with them over the phone for the majority of the transaction. They provided detailed pictures as requested. Overall good experience. I would consider them for my next purchase.
1 people found this review helpful.
Mar 13, 2018
I didn't hear from the dealership for over 24 hours. I tried to reach the dealership by phone. The phone number included with the ad was never answered. After letting it ring for an extended period of time on three tries I gave up. Finally, the next day I received a text message asking if she could help. I gave a detailed description of the vehicle I was interested in and asked if she would send pictures because I am 100 miles from dealership, but very interested. She said bring my trade in so they could appraise it. Texted back saying I just want to purchase the advertised vehicle. She texed back saying she has to know the details on my trade so she could help me. Told her again, I don't have a trade!. Waited another day and tried to call again. Male salesman answered. He said he couldn't find vehicle I was interested in. Gave him great detail about car advertised. He called me back later in the day and said they sent that vehicle to the auction. I can't remember dealing with a more disorganized group of people in my life and I've lived a long life. Senior citizen with cash
4 people found this review helpful.
Jan 19, 2018
Talk to the sales man went to go look at the vehicle . I looked for it on the parking lot I couldn't find and told me it was in the shop he took me around to back the vehicle was dirty had a broken front windshield no tags had it hooked up to a computer I couldn't test drive the vehicle so pretty much was a waste of time
5 people found this review helpful.
Jan 16, 2018
Great
0 people found this review helpful.
Jan 5, 2018
SmartypantsRebel
I received several emails concerning this vehicle, one behind another. When I clicked on the link to the Explorer it didn't work. Nor did the links to the other suggested SUVs. Upon visiting their dealer site, the vehicles weren't even on there. When I emailed them about it, I did not receive a reply from anyone.
6 people found this review helpful.
Dec 29, 2017
VinnieG80
Good quality
Dec 27, 2017
I would not do business with Vandergriff. I went to the dealership to view a 2016 Sienna LE, initially they had 2 listed one with higher mileage prices for more than the lower mileage vehicle. When I asked about this I was told the more expensive model had power 3rd and 4th doors. After researching it appears this may have been bait and switch as according to Toyota power 3rd and 4th doors are listed as standard on 2016 Toyota LE models. After talking with a salesperson, before running my credit, I was offered a monthly payment. After leaving the dealership I did the math and the payment was 18% which is the state allowable maximum for this vehicle. After requesting confirmation that the vehicle did not have power 3rd and 4th doors, I was never contacted back. I would never recommend anyone I know do any business with any Vandergriff dealership.
8 people found this review helpful.
Dec 21, 2017
They emailed me back but the car was already sold
3 people found this review helpful.
Dec 17, 2017
GuruDVG9V
My overall experience was not close to satisfactory. The dealer compared their price with other dealers on CarGurus to demonstrate 'what a good deal I would be getting'. Then, proceeded to mark up the stated Internet/CarGurus price. I indicated that their CarGurus price was deceptive and left the store. I spoke directly to at least five other dealers and visited four and none of them increased the stated CarGurus price. I do not expect to go back.
10 people found this review helpful.
Dec 12, 2017
This was a bait and switch. When we arrived they stated they were not able to show us the car due to mechanical reasons. However I had spoke to the sales person twice that morning and his manager also. All of this communication took place hours before I arrived; plenty of time for them to notify me. I drove 45 minutes from Allen Texas specifically to see this Rogue. They stated the car was new to them which was why they were not aware of the mechanical issues; CarGurus had their add in place 2.5 months prior to that so this car was not new to their inventory. They quickly shuffled me onto another used car.
9 people found this review helpful.
Dec 10, 2017
Truck I was looking at was over priced as compared and I over looked it since It was by 2-3 k. The truck was nice or appeared to be and the mileage was not that high.I later found damages that were not on the ad/pics for this truck. I have not return calls or emails since discovering this. Dealership was not going to repair it prior to sale when I inquired.I went to another dealership.
5 people found this review helpful.
Nov 29, 2017
Omuniz21
Great staff
0 people found this review helpful.
Nov 27, 2017
Very good communication.
0 people found this review helpful.
Nov 26, 2017
Very friendly sales person and sales manager. Love this car, just trying to justify owning it.
0 people found this review helpful.
Nov 22, 2017
ejdent16
The dealer answered my questions and sent me additional pictures within 15 minutes of my phone call. They were very helpful.
1 people found this review helpful.
Nov 22, 2017
beniger
They responded quickly, but kept asking to come to dealer. The "internet" sales team needs to work better with email and text to work out a deal, they are way behind others dealers in response time and helpfulness. After repeated requests to get to an out the door price, they added on a certification fee to the listed price increasing the saels price by ~$1300. This is such an old-school tactic, they need to evolve and get up to date with internet sales. I went to another dealer and had much better experience.
3 people found this review helpful.
Nov 14, 2017
Ferdie Cinco
Vandergriff Toyota called me quickly after I I submitted my contact info through cargurus.com. They were helpful and understanding. I visited the dealership to take a look and test drive a vehicle I saw online. While there was an erroneous price shown on cargurus.com according to Vandergriff, they nevertheless treated me with respect and fairness. I have received a good price offer but haven't made a final decision until I pay a second visit to the store. So far, so good ... this is an honest and understanding dealership.
2 people found this review helpful.
Nov 13, 2017
They were very quick to reply at first. The first person I spoke with have some more information about the car stating that it had new tires and brakes when in fact they had only been checked not replaced. Then when pricing was discussed they had a few thousand in ad ons that were not in the ad or disclosed anywhere else. You know, the old carpet protectant and clear coat protectant. After discussing with a manager I was quickly no longer interested. When I told him I thought they were just increasing the price he got short with me. I will no longer consider this dealer.
8 people found this review helpful.
Nov 7, 2017
Great followup
0 people found this review helpful.
Nov 3, 2017
Parkerbrent75
Lacking experience in the art of sales, was more concerned about selling the car and moving on to the next customer then answering my questions and concerns about the car. Waited several days before contacting me after I addressed him about concerns I had about the vehicle. Once he did call me back and I told him I wasn't interested in the vehicle he did call back a couple more times to see if I had found a vehicle.
3 people found this review helpful.
Oct 22, 2017
Not purchased yet, but I have found the folks at Vandergriff to be friendly and honest and feel comfortable buying a used car from them post Hurricane Harvey with lots of flooded cars on the market.
0 people found this review helpful.
Oct 7, 2017
David Schlater
They were quick to respond and very friendly. Especially working with Mike Hernandez, he did a great job keeping in touch with me and even letting me know that the vehicle had sold. I would work with these guys again.
0 people found this review helpful.
Oct 7, 2017
KLOW
These guys are a prime example of bait and switch. The price they advertise is not even close to what they attempted to slide in on the deal sheet. When the salesman finally did respond he was pushy and not willing to work with me. They also low balled my trade by over $2,000. Don’t waste your time here! There are better deals in the area without the headache.
11 people found this review helpful.
Sep 13, 2017
Fantastic, even though I'm just starting to look and made it clear that I wasn't going to purchase a vehicle for 8 months, they were super friendly and patient with any questions I had.
0 people found this review helpful.
Sep 6, 2017
Preston was great but when I went to do the paperwork for the purchase they added a $2800 "get ready" fee for getting the car cleaned up between being traded in and out on the lot. I felt like that should be included in the window sticker cost, not an add on at the end. They wouldn't budge on it so I left. Total waste of an hour drive, they should state what they want for the car from the beginning.
18 people found this review helpful.
Sep 6, 2017
They increased the price by 2k when I was showing interest towards one vehicle
13 people found this review helpful.
Aug 31, 2017
pjomar21 .
Responded right away
0 people found this review helpful.
Aug 13, 2017
Guru9RTF6
I got very good service with this dealer. They almost took a day to show me all available cars in the inventory and Helped me the best. I suggest everyone should go and buy cars from this dealer. I went to buy a used car. All the cars they have are very clean and in good shape. I appreciate especially Ali, one of the representatives, who is very helpful, they exactly understand our need to buy in the car and will fulfil your wish in buying a car you liked the most.
1 people found this review helpful.
Jun 4, 2017
Jamel990
I had a very good experience. Although I'm still wondering if this car is still for sale
2 people found this review helpful.
Mar 2, 2017
Professional, friendly great
0 people found this review helpful.
Jan 25, 2017
cleanride
Good communication
0 people found this review helpful.
Sep 8, 2016
set up appt. and drove to the location to find out the truck had sold the night before. I would of appreciated that being checked on and a phone call prior to the drive out.
12 people found this review helpful.
Aug 26, 2016
After expressing interest in the truck we received two quick responses, the first from Messi. We set up a time to meet with Messi and test drive the truck and he had it waiting for us when we arrived at the dealership. We were not ready to make an on-the-spot decision and Messi did not pressure us. The following day we received a call from the Manager offering to provide assistance and asking about the service we received. Overall the experience was a pleasant one. Should we decide to purchase the truck I will be interested to see how that visit plays out...
4 people found this review helpful.
Jul 27, 2016
I inquired about a specific car that I was interested in. I received an initial response on it to which I responded asking if the car was still available? It took a couple of days for them to respond saying it MAY be available. I once again asked if they could confirm it, I even copied the email to the sales manager and did not receive a response. Then I got another email from someone asking if they can help me? Finally this person told me it was gone and he just received my lead that day which was a week later than my first inquiry. No apology from him as a representative for the dealer for the run around or the wast of my time. Does customer service even exist anymore? Not at this place.
10 people found this review helpful.
Jul 22, 2016
33k miles/yr is way too high beyond normal driving range. Also taking too long, more than 1 week, to get the requested information. No longer interested in it.
7 people found this review helpful.
Jul 20, 2016
Prompt communication
0 people found this review helpful.
Jul 3, 2016
They told me car was sold when I got there. Sales manager has no customer service skills.
10 people found this review helpful.
Jun 29, 2016
Very nice and professional
1 people found this review helpful.
Jun 24, 2016
They were very easy to deal with. Jermaine was a great salesman who wasn't pushy at all. Very satisfied with Vandergriff Toyota I went back 2 weeks later and sold them my 2012 FJ cruiser. Would definitely do business with them again
2 people found this review helpful.
Read 30 old reviews
Jun 16, 2016
I sent an email asking specific questions and wanted an answer before I drove out there to talk to someone, seeing as I live almost an hour away and my questions were completely ignored. I then get another email asking me to come out to talk with a salesman and I can't do that unless I can be assured it won't be a waste of time and gas...unless I am already in the area. No one has called either to follow up.
8 people found this review helpful.
Jun 14, 2016
I did not buy the car from this dealer because their price was higher compared to other dealers.
4 people found this review helpful.
May 28, 2016
I was buying online from IN. The car sold that evening after my friend came over to check the car and after a series of conversation with the sales person. I even had made arrangements with an auto transport. Never bought a car online. I learned my lesson.
7 people found this review helpful.
May 21, 2016
Dealer got back to but its too far for me
1 people found this review helpful.
May 11, 2016
Responsive, helpful and low pressure.
1 people found this review helpful.
May 1, 2016
I've had a good experience with this dealer. He called and told me about a PT Cruiser but I wasn't interested in that car. I spoke with the same fellow a few weeks ago but the car I was calling about was listed at the wrong price but he called back again a couple of weeks later to tell me what he had that I might be interested in.
Apr 28, 2016
djtempo7
Called to inquire if the car was still there, was told that it was. Drive an hour to get there, the car wasn't there... car is still being listed, though. I believe they're using this listing for "bait and switch", as they were all to quick and eager to steer me into another car once I got there (pun intended).
9 people found this review helpful.
Apr 6, 2016
Responded quickly, didn't realize it's not the yr I was looking for.
Apr 3, 2016
Got exactly what I wanted, the experience was great. No hassle. Ashley Ashley ( sales consultant ) and Ahmad Shahin ( Business Manager) were both great people and treated us very well. Thanks Toyota Vandergriff in Arlington!
1 people found this review helpful.
Feb 20, 2014
tcsreddy
Very good in providing info and details and constant communication.
Feb 19, 2014
Car sold i was interested in-
Oct 29, 2013
Willing to work a deal out. But not much leverage
1 people found this review helpful.
Jul 21, 2013
Seth Baker in financing was the best! He went above and beyond his responsibilities to ensure we were satisfied customers.
Jul 15, 2013
Very frustrating and disappointing experience. Loved the salesman, Glen, but the low ball offer for my trade was a joke. Just because I am a mom buying my 16 boy a vehicle doesn't mean I am inexperienced or don't know when someone is trying to take advantage of me. I was ready to make my deal with Glen on a jeep but was so insulted by the first offer the manager came back with I should have just left. He offered me $2500 for a truck that is retailing $7,500-$8,000. He spoke to me as if I was a child. After talking to neighbors and friends about my experience , everyone I have spoken with has agreed... Vandergriff Toyota is a slimey dealership. I wish Glen was somewhere else, and I would be happy to have bought from him. BTW... other dealerships offered $6000 for the truck.
3 people found this review helpful.
Jun 9, 2013
I didn't purchase the VW Beetle that was advertised but the saleswoman, Lisa Hope, went above and beyond my expectations in helping me locate and purchase a VW Beetle in better condition for my daughter.
May 15, 2013
the sales reps are really good.....
0 people found this review helpful.
Apr 24, 2013
friendly, helpful
0 people found this review helpful.
Apr 4, 2013
I am extremely impressed with the customer service that I have received from Vandergriff. I have a slaesman in every model department working on finding me the perfect car and they are so friendly and customer oriented!!
Feb 10, 2013
Jan 28, 2013
Only rated one star because it would not rate any lower. Living in another state I contacted Vandergriff Toyota when I found a vehicle I was interested in on their lot. The first salesman I spoke to, never called me back at our arranged time. I next went to the Sales manager. I explained I had a mechanic (independent) hierd to inspect the car. They said no problem. after the mechanic inspected the truck, I had him call me, because the dealership only wanted a $2000 non-refundable deposit. The truck checked out ok and I called to put a deposit on a Friday evening. The manager told me not to worry. I specifically told him I did not want to have them sell it out from under me. He said it was ok. I worked Saturday, called and left a message saying I wanted to get things set for purchase. I called again and I was told they did not need any deposit and we would take care of it on Monday. Monday came and I called the manager to get things set. He said he would fax me the paperwork for purchase and in the meantime I contracted with a vehicle transport service. When I had not received anything by that afternoon I called three more times. Finally I got ahold of the manager and he told me they sold the truck on Saturday morning. I had paid for the inspection and the shipper. Vandergriff offered nothing back to me. As far as I am concerned, they are the worst dealership. They lie, misrepresent, lead you on and try to screw you out of anything you may have. They will bait and switch, not disclose damage and vehicle info and try to cover up any issues with a vehicle. Stay away from Vandergriff Toyota!!!
2 people found this review helpful.
Dec 29, 2012
These guys are terrible. They post low price listings which are not available and then they try to sell you something else. This happened twice. The second time they changed the price on the same day and then could not say what happened to the car. Don't waste your time calling them.
1 people found this review helpful.
Dec 6, 2012
sales team member unsure of inventory, appeared to have no tools to check the inventory, could not supply any helpful details about their prodcut
1 people found this review helpful.
Nov 3, 2012
Saw the truck over lunch hour on Friday, drove home Saturday afternoon. Ask for Jordan, he's a good kid.
Oct 30, 2012
Was sold the same day I showed up to buy it. Possibly bait and switch.
1 people found this review helpful.
Sep 8, 2012
Horrible experience. Was on the way to purchase selected vehicle. Then told some lame story about the care not be available because person who traded car was declared incompetent. Had two other co-workers call about availability 2 hours later and the next day and they were told the vehicle was available with nb hitches. Crappy sales experience and a waste of 1 hours driving and gas.
1 people found this review helpful.
Sep 6, 2012
Wife flew to pick the car up. Over the phone stated it had no battery issues, and wife didn't notice a dash code which states the opposite. Will have to replace the battery pack (~$1500). Has taken them over 3 weeks to get my title to me, and will have to pay fees when i finally get it registered because of state laws.
1 people found this review helpful.
Aug 13, 2012
received several calls from this dealership. each call was based on helping me make my decision and offered their assistance on my behalf
Aug 10, 2012
excellent customer service
Jul 16, 2012
This dealership gets a "C". They will do most anything to make a sale, but once they have sold you a car, everything becomes average.
1 people found this review helpful.
Feb 4, 2012
Looking at used truck. Asked what features a truck had and was told we could look it up on their website. Asked if scratches could be buffed out , told If we wanted a perfect truck we should but a new one. Very rude and smartass.
1 people found this review helpful.

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