South Oak Dodge Chrysler Jeep

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4550 W Lincoln Hwy
Matteson, IL 60443

Sales: (708) 747-7950

Service: (888) 741-8307

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2017 Chevrolet Malibu LT Used Cars in Matteson, IL 60443

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2015 Dodge Journey SE Used Cars in Matteson, IL 60443

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2015 Dodge Journey Crossroad AWD Used Cars in Matteson, IL 60443

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2012 MINI Countryman Base Used Cars in Matteson, IL 60443

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2013 Chevrolet Impala LT Used Cars in Matteson, IL 60443

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2017 Dodge Challenger SXT Used Cars in Matteson, IL 60443

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Mileage: 13,245

Location: Matteson, IL 60443

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2013 Dodge Journey SE Used Cars in Matteson, IL 60443

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 19, 2017
Guru9KGPN
Good
Is this review helpful? Yes | No
Sep 27, 2017
johnathon_1947
Pleasant buying experience. JC, the salesman and Ryan in business office were both personal and professional.
Is this review helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks Johnathon! We appreciate working with you!
Aug 31, 2017
Great..... I LOVE IT
Is this review helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Mike! Welcome to the South Oak family!
Aug 28, 2017
Experience was terrible. I was mislead. Planned heavily for my purchase. Asked ahead of time whether the rebates would apply to me. They told they might but if they didn't the sales people are pretty good about matching anything I wouldn't qualify for. In this correspondence they could have told me exactly what they advertised rebates were for - ie, realtors, military. I could have planned better or not have driven 90+ miles. I was grossly mislead. Then insulted with things like: "You don't make enough for this." and "How about we split the difference on the down payment for the base model?" I had never agreed to any down on a base model. So much twisting and dishonestly and insulting. I am still nauseated over the whole thing.
Is this review helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Nancy,
We greatly apologize for any time wasted. Confusing you with incentives is not our intent. Please forgive Nicole, as it was not her fault you altered your vehicle choice upon arrival. She has no access to your pre-approval for the sake of customer data security.
Please note that by being pre-approved with Capital One, that excludes you from the additional rebate with Chrysler Capital. As per Chryslers rules, if you are not financing with Chrysler, unfortunately that rebate is unavailable. You are welcome to purchase the better equipped Journey based on the stipulations we discussed. F
 More ...
Apr 6, 2017
Very good I purchase the car
Is this review helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Ben! We appreciate the opportunity to work with you!
Apr 1, 2017
Not pleasant to deal with. The salesperson was extremely rigid and when we finally agreed on a price which was totally in their favor. They sprung a sales tax for the car. I am in a different state and both my attorney and another dealer said that as long as I was not financing the car, I would be paying sales tax when I register the car in my home state. The sales person felt more knowledgeable than my attorney and another dealer in their state. I was not going to take a chance on having to pay taxes twice. I have bought other cars from their state and have not had to pay sales tax. The sales person was not very pleasant and easy to deal with. Would not recommend this dealer to anyone. As a matter of fact I heard the same comment from a dealer in the northwest states about that same salesperson and car. Se la vie!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Nick -
Unfortunately, we are required BY LAW to collect taxes for the state of Arizona. Our dealership does not have control over that. That was the only point of disagreement. I am sorry we couldn't come to an agreement but the law is the law. All the best.
Mar 24, 2017
South Oak Dodge provided excellent service for my purchase. My sales representative was Amber Flores who did an outstanding job. She never pressured me. She was always highly professional and ethical. There were a few misalignments but the owner stepped in to ensure evening was taken care of. Overall these guys are 6 stars out of 5......
Is this review helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Varune! We hope you love the Viper!
Mar 17, 2017
Geico
Typical dealer tactics; "Better hurry, we have another guy ready to buy." Obviously, its still for sale 3 days later.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2017
They got right back to me. And they kept in touch, answering my questions. :)
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 15, 2016
Mlo2271
Not impressed with dealership. Went in to look at car listed. Never got to see it and had a new vehicle pushed on me right away. Then gave me a price "Quote" with not really showing how they got to that number and if I would of signed, I would of ended up paying over $50,000. And that's with good credit! So thumbs down
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

We apologize that we weren't able to agree on the price of the vehicle.
Oct 17, 2016
Couldn't have asked for more. If you need a car go to South Oak and talk to Ron.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks Denise!
Oct 14, 2016
They responded, but not the car I am interested in.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 5, 2016
They responded quickly
2 of 2 people found this review helpful.
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Response from South Oak Dodge Chrysler Jeep:

Thanks Jim!
May 22, 2016
Fairly good experience. Excellent salesperson (Dave ) Bought the car BUT they gave no warranty unless I paid extra for it. Good thing the car still has one year left on original manufacturers warranty or I would have walked away . I think it would have been good business to offer a 30 day buy back if the car did not work for me. No, that would not encourage frivolous trial purchases because the buyer would lose tax and title transfer fees anyway. In the end I got a very nice car at a fair price. Let us hope it proves to be a good one.
1 of 1 people found this review helpful.
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Apr 29, 2016
Daytona98
Excellent Communication !!! Sold before I was able to respond !
1 of 1 people found this review helpful.
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Apr 16, 2016
This was not the price as advertised. Very deceptive. Not happy!!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 13, 2016
Responded immediately and didn't hassle with phone calls and instead e-mailed me which was easier for me to respond in a timely matter.
1 of 1 people found this review helpful.
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Response from South Oak Dodge Chrysler Jeep:

Thanks so much Jordyn! We appreciate the opportunity to work with you!
Read 15 old reviews
Oct 27, 2015
Crap dealership. They are almost 8 hours away from where I live. They baited me with a 2013 C/V with 3K miles on it. Then, when I finally got a picture, it has 40K miles on it, and it has some kind of clown car wrap on it, they refuse to take off. They seem to practice this bait-n-switch process all the time. I love my Mopars, but they give Chrysler a bad name.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2015
Bought jeep wrangler unlimited today.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Bob! Welcome to the South Oak Family!
Jun 17, 2015
My salesmen Matt was new, but very knowledgeable. He knew everything about the jeep and he was able to answer all my questions.
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much for working with Matt as he learns the ropes Tharrence! We appreciate your patience and willingness to work with us! Welcome to the South Oak Family!
Jun 16, 2015
Great dealership however, they already sold the vehicle we were going there to look at. Will return once they have another similar vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Brooke! We will touch base as soon as we have something else that fits your request!
May 25, 2015
Left message Sunday night. Dealer responded first thing Monday morning via email and even called twice! Drove home in my new Charger Monday evening!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from South Oak Dodge Chrysler Jeep:

Thanks so much Joe! Enjoy your new Charger!
Feb 11, 2015
Not happy with my visit I would never go back, they tried to give me a very low quote for my trade in and their prices are overpriced!!!!!!!!!!!!!!!!!!!!! I wouldn't refer my dog
2 of 2 people found this review helpful.
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Jan 3, 2015
They were very helpful and taught me basically everything I needed to know about buying a car!!
Is this review helpful? Yes | No
Dec 30, 2014
Perfect
Is this review helpful? Yes | No
Sep 17, 2014
Bought new instead but they were very nice to deal with.
Is this review helpful? Yes | No
May 13, 2014
Great. Got a Jeep SRT8
Is this review helpful? Yes | No
Jun 23, 2013
Prices are not very good when compared to other places. They had a demo vehicle that cost $1500 more than a brand new vehicle that I found elsewhere that was EXACTLY the same. They would not even negotiate with me. Advice to buyers: Check other places for your vehicle first since you are bound to find auch better price. Just keep researching online!!!
Is this review helpful? Yes | No
Mar 4, 2013
I have been treated very well at South Oak Dodge. Leo Estrada, my dealer really has meet my expectation.
Is this review helpful? Yes | No
Nov 12, 2012
Great communication, just couldn't get low enough price.
Is this review helpful? Yes | No
Sep 3, 2012
Got a prompt response. Car was overpriced. Didn't seem prepared to seriously negotiate.
Is this review helpful? Yes | No
Aug 15, 2012
Dealer response to my inquiry was quick and answered all my questions. Their follow up was timely but not pushy. Very professional.
Is this review helpful? Yes | No

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