Skalnek Ford Inc

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Internet Approved, Blue Oval Certified

941 S Lapeer Rd, Lake Orion, MI 48362
Map & Directions

Sales: (855) 457-2873

Service: (888) 657-7909

Today 8:00am - 9:00pm
(Closed Now)
show business hours
Feb 2, 2017
Sales looked to get me information timely but vehicle was sold before I could get up to see.
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Jan 17, 2017
Appreciated the followup. Have not made a decision yet. Salesperson (Ted) has remained in contact.
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Oct 23, 2016
Lance was very friendly .
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Oct 15, 2016
Salesman Ted Coons contacted me to answer my question. He also followed up with several emails. Courteous and professional with good pricing.
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Sep 16, 2016
Worked with Lance. He had the car waiting for us when we got there. He stayed late to talk figures with us. Super friendly and great to my kids. We live far away so had to do some negotiations over the phone. He was super patient and worked hard to get us the monthly payment we needed! I'll be back for sure. Lance is a tremendous asset to the dealership!
1 of 1 people found this review helpful.
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Sep 8, 2016
I didn't end up purchasing from this dealer because of the distance, but the sales person did keep in contact with me, via email and phone. I appreciated that contact, as most do not do it. I thank Skalnek Ford for it's personnel.
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May 22, 2016
The most aggressive of all the sales people. Vehicle was priced out of my range.
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Apr 6, 2016
I think the add was a scam to get prople in. First said car went to auction and then they said they sold to someone else. They waited to tell me that until they realized I was ready to buy and serious about the SUV. Rating. Poor
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Response from Skalnek Ford Inc:

I'm sorry you feel this way. Not that this is a good excuse but sometime it is hard to keep track of cars during the process and it is hard for everyone to know exactly where a car is. That being said we would not lie to a customer saying a car is still here and it was sold, but many times a car has been sold in between the time a customer inquires and actually visits the dealership.
Mar 29, 2016
Afordteacher
Prompt response and follow up
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Dec 26, 2015
Ted was great. We came from Grand Rapids an got the deal done.
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Dec 23, 2015
Very fast response from dealer, wound up buying this explorer from them. Very nice to deal with.
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Response from Skalnek Ford Inc:

Thank you for the kind words, we hope you enjoy the Explorer and have a happy holidays!
Dec 16, 2015
Sold car the day i was finally able to buy it!
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Response from Skalnek Ford Inc:

I'm sorry that this happened too you but unfortunately we can't hold cars for very long in most cases. Our inventory changes often though keep a look out we may have another one.
Dec 9, 2015
Nice dealer and was contacted but car sold later
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Response from Skalnek Ford Inc:

Thanks for the kind words Angela.
Nov 26, 2015
Great
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Response from Skalnek Ford Inc:

Marby, thank you for the five star review!
Nov 4, 2015
Wasn't very attentive to us driving 2 hours to see the vehicle and the vehicle was dirty inside and had a awful odor, like dirty dipers.
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Response from Skalnek Ford Inc:

Cathy, I'm sorry you had this experience, all of our cars are professionally detailed,  so I'm not sure what happened but If I can help next time to make sure the process goes smooth just ask for the Internet Sales Manager Matt R. I will do my best to give you a better car buying experience.
Oct 25, 2015
Answered quickly, but didn't get back with us for our trade.
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Response from Skalnek Ford Inc:

I'm sorry this happened, If there is anyway I can help ask for the Internet Sales Manger and I will do what I can.
Oct 22, 2015
Great experience, Lance did a great job. It was a pleasure working with him.
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Response from Skalnek Ford Inc:

Doug thank you for the great review!
Apr 12, 2015
Purchased 2009 Forester from this dealer. Less than 200 miles after purchase the car started making a strange noise. Had a local Subaru dealer take a listen to the car and the Central Differential was going bad. Bought the car with the expectation that any major problems would have been mentioned. Since the car had been driven around 200 miles when the noise started I feel that someone as Skalnek Ford should have noticed the potential for this problem occurring during their servicing of the Forester and passed this information on to the salesperson. Would suggest anyone looking at purchasing from this dealer ask to see all records pertaining to the vehicle they are interested in and if the mechanic checking the vehicle found saw anything that may be of any concern. If at all possible I would also recommend the person take it to a mechanic they know to get a second opinion of the condition of the vehicle.
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Old Dealer Reviews

Dec 11, 2014
Phone exchange and security deposit given. 24 hrs later the salesman phoned to say another dealer had sold the car.
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Aug 4, 2014
We bought the car for a good price and it's a nice car but 3 weeks after buying it, we still hadn't recieved the license plate and thr temporary had expired. When I called about it, they said they had it right there, come get it or we'll mail it. Then they call me 10 minutes later and tell me I owe another $78 because they didn't charge me enough. 3 weeks later? That tells me they never did get the plate, it wouldn't take 3 weeks for them to figure that out. So, they leave me the option of driving with no plate and getting a ticket because of their mistake or leaving work and going up there, costing me much more than $78 in lost wages. Very dissatisfied.
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Aug 1, 2014
Excellent communication and salesman. Never felt pressured, we bought the car :D We intend to buy our next truck there as well :D
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Jul 12, 2014
Dealer responded within two hours.
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Jul 2, 2014
I went to the dealership there, but, he sure made the car look a lot better in pictures than what the car really was. It was very bad. A waste of gas going up there.
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Jun 6, 2014
Good and attentive
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Jun 4, 2014
postmac
Bought flex. Easy to work with.
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Jan 10, 2014
Very responsive but I think they were asking too much for the car I was interested in. They lowered the price a couple thousand dollars in their ad the day after I talked to the sales manager. I ended up going with a newer car with less miles for thousands of dollars less from another dealer.
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Aug 1, 2013
Outstanding
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Apr 24, 2013
We disagreed about Certified used cars from Enterprise.
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Mar 16, 2013
Salesman (Scott) responded nearly immediately and was friendly and helpful. Although, I ended up not buying a vehicle from them, they still pretty much had the best deal for that particular vehicle type (minivan) in our area.
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Dec 7, 2011
Sales person was very helpful. Dedicated to providing good customer service.
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