Russ Darrow Chrysler Dodge Jeep Ram Madison

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3502 Lancaster Dr
Madison, WI 53718

Sales: (877) 887-0339

Service: (888) 384-3768

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
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Apr 21, 2018
Grace was friendly and helpful in finding a vehicle meeting my criteria.
Mar 9, 2018
I worked with Crystal and she was awesome, thank you
Mar 8, 2018
I had the best experience for my first purchase! Everyone was so nice! My car is also the best thing has ever happened to me! Thank you Russ Darrow!
Oct 31, 2017
Good. The dealer responded quickly. She showed me three different options in the description of the vehicle and in the price range of what I was looking for. I had my own financing so things moved along quickly.
Oct 30, 2017
Contact has been via e-mail, which is my preference. Better choices that fit my budget were forwarded my way and the rep was considerate of my personal issues when ready to purchase a vehicle.
Sep 23, 2017
Have been very prompt with e mails to find out my vehicle needs
Aug 18, 2017
Good. They worked to give us a satisfactory deal
May 23, 2017
followed-up right away about a question on the accident
May 11, 2017
Was told Vehicle was going to be there and pulled up at 4pm got there on time and no vehicle drove over an hour to waste time and gas!
May 5, 2017
Salesman knew the car I was looking at but they were like hawks swirling around waiting to pounce on u. 5 sales guys all came up to me in less then 5 minutes. Very pushy. My sales guy looked at his watch and said your late. I was 15 minutes late because I drove over an hour to get there
Mar 26, 2017
The Frontier was not a 4 door - but they were very helpful
1 people found this review helpful.
Sep 13, 2016
Contacted me right away. Couldn't get together on price.
Aug 27, 2016
Aug 27, 2016
Dealer doing best to be helpful.
0 people found this review helpful.
Aug 22, 2016
Poor response to interest in car,told it was available when it wasn't ,confusing experience
1 people found this review helpful.
Aug 18, 2016
I called & said I was traveling about 80 miles to see the 2015 Jeep they offered & would be there at noon. They agreed to my request the car be washed & pulled up for viewing. That never happened!! Upon arrival no one new I was even coming. Was told they have an answering service for their dealerships. Communication failure! Also was told the vehicle was in new condition.... Car was in the lot dirty... Also more dings on this 2015 than my 2012 Cadillac... The interior had a terrible smell of smoke. I was just in awe!!! Very disappointed!! Before I left a sales person said to me, "At least it was a nice day for a drive!" A waste of gas & 4 hours of my time! Would not recommend this dealer to anyone!!! ....1 star is over rating my experience!
3 people found this review helpful.
Aug 18, 2016
Called back right away
Jul 23, 2016
great deal ,good sales team, could not take money down so salesman moved car around lot till we got there he knew we wanted it.
Jun 23, 2016
Very good experience. Tyler went out of his way to help me.
Read 16 old reviews
Jun 17, 2016
Car was exactly as described. Julie made sure the auto was ready for me when I arrived as I had an hour and a half drive to get there. Great experience!
Jun 16, 2016
The salesman Sam was by far the best car sales person I have ever worked with. He answered my questions, asked me what I wanted, and didn't try to push me into something else. He made eye contact during all conversations. During the paperwork everything was very organized and we were treated with great respect.
Feb 17, 2016
very pleasant and easy to deal with.
Jan 8, 2016
Very responsive in communicating with me on the vehicle I was interested in...
Dec 18, 2015
To far for me to drive for an averaged price car. Dealer responded quickly.
Nov 11, 2015
Nov 1, 2015
They were helpful and patient and showed me cars till I found the perfect one for me!
Oct 22, 2015
Friendly reply, but not willing to discuss options by email.
Sep 27, 2015
Nice enough on the phone, but saleswoman didn't seem like they really wanted our business. We bought a vehicle elsewhere for a better deal.
Jul 5, 2015
Chris was great! Prompt replies, always available for questions and able to get the paperwork done quickly!
Mar 10, 2015
Extremely quick return call and email
Feb 22, 2015
They w ere one top dealerships but little slow getting quote back.
Dec 5, 2013
They did not send me an concrete answer on my question
Oct 28, 2012
Nice friendly and helpful sales staff. Bought the car from them. Thanks.
Mar 6, 2012
The cars are used not brend new and they are really expensive it's just better to buy a new car!!!!
Sep 12, 2011
answered my questions

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