Rusel Felts Motor Co

15505 Capital Prt
San Antonio, TX 78249

Sales: (210) 812-2637

Today 9:00am - 6:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 14, 2017
Great experience Ceaser and the team was great
Is this review helpful? Yes | No
Aug 27, 2017
Outstanding Thank You Cesar 5star experience...
Is this review helpful? Yes | No
Aug 5, 2017
Quick response to my inquiry
Is this review helpful? Yes | No
Jul 19, 2017
Jim Gilbert was super helpful and answered all my questions on several emails!
Is this review helpful? Yes | No
Jul 18, 2017
I inquired about a vehicle but they seemed not interested in working with me because I lived three hours away. Contacted them a couple months later because the car was still available so I asked why the significant price drop and if anything was wrong with it, they responded vehicle is available, so I responded again with the same question and they never responded... just seems like this dealership is a huge scam
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Rusel Felts Motor Co:

I'm not sure why you were under that impression Shelby. We work with and come to terms often with customers at much further distances than three hours away. We're very sorry you felt that way. In response to a significant price reduction, I think you'll see that is typical with automotive dealers as vehicles remain in their inventory.

We hope you eventually found a vehicle that suited your needs Shelby.

Kind regards,
Rusel Felts Motor Company
Jul 7, 2017
very good
Is this review helpful? Yes | No
Jul 7, 2017
Very professional services
Is this review helpful? Yes | No
Jun 25, 2017
Guru9WY1H
Dealer responded right away
Is this review helpful? Yes | No
Jun 13, 2017
Excellent comunication and Great experience overalls
Is this review helpful? Yes | No
Jun 1, 2017
Jim was very helpful and quick with getting me into my new car.
Is this review helpful? Yes | No
Apr 27, 2017
it was helpful
Is this review helpful? Yes | No
Mar 29, 2017
GuruDCJ6
Very friendly. Great people to work with
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 27, 2017
I absolutely loved these gentlemen. They welcomed my family and was honest without any pressure. Would DEFINITELY recommend them when looking for a vehicle.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Rusel Felts Motor Co:

Thank you for the kind words Alisa. We very much appreciated the opportunity!

Best regards,
Rusel Felts Motor Company
Feb 23, 2017
The staff is amazing specially guy call jim . But overall the price is too expensive compare to the market
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Rusel Felts Motor Co:

Thanks for taking some time out of your busy schedule Helmi and sharing a few comments. We did attempt to earn your business with an aggressive price reduction. Unfortunately we could still not reach terms.

We hope you have found a vehicle that suits your need and perhaps we can help you in the future. We very much appreciated the opportunity to work with you!

Best regards,
Rusel Felts Motor Company
Feb 4, 2017
Very nice salesman. Did everything to help me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 25, 2017
RXGarza
Nice guys... no pressure, but I'm still looking.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2017
rapid response, ultimately had to go another direction.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 3, 2017
Way better than the big car dealers . Thank you ,Made car shopping easy and fun .
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 22, 2016
Bwyatt49
They did call me but they didn't have what I needed.
Is this review helpful? Yes | No
Oct 31, 2016
CAM2012
Quick Response Very Professional Super easy buying experience Great Service
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 5, 2016
Dealer responded very quickly to my inquiry. I am very satisfied with their response.
Is this review helpful? Yes | No
Sep 22, 2016
Dealer responded so I wrote back asking for them to ID an imperfections on the car and also a better justification to the price that they're asking since it was quite a bit above the NADA listing price. Never heard back from them.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2016
Quick response
Is this review helpful? Yes | No
Jul 10, 2016
I did not buy from them but they were very attentive with my questions.
Is this review helpful? Yes | No
May 5, 2016
Great people good cars
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2016
Very nice, very professional.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2016
Nice guys
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2016
Excellent service!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2016
Prompt at responding and gave me all the info I needed.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Read 13 old reviews
Mar 23, 2013
Good Guys.. You can't always tell how good a dealership is when there are no problems with a car when you drive off the lot, But when you have problems and the dealership takes care of you then you know you have a found a good bunch of people, that's Rusel Felts.
Is this review helpful? Yes | No
Mar 5, 2013
Didn't buy from them after all but they are a quality dealership.
Is this review helpful? Yes | No
Mar 4, 2013
Invicta_359
good folks--may go see truck.
Is this review helpful? Yes | No
Jan 23, 2013
They did not deal fairly with us purchasing a car.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2012
Purchases clean used vehicle; service was excellent; staff was friendly; deal was easy. Vehicle was used with high miles so time will tell
Is this review helpful? Yes | No
Dec 8, 2012
Great car for a great price, but have decided to look for a V6 model instead. Super helpful salesperson who didn't pressure me.
Is this review helpful? Yes | No
Dec 3, 2012
skip was very helpful
Is this review helpful? Yes | No
Nov 24, 2012
Skip is awesome.
Is this review helpful? Yes | No
Nov 2, 2012
nanbrooks
Dealer was vert fair, nice, and helpful. Would recamend to any one.
Is this review helpful? Yes | No
Oct 19, 2012
Awesome Customer Service!
Is this review helpful? Yes | No
Aug 23, 2012
Excellent, attentive, personalized service. Recommend to all!
Is this review helpful? Yes | No
Mar 21, 2012
unit was sold
Is this review helpful? Yes | No
Mar 14, 2012
Initial contact from the dealer was excellent.... After that I had to do a lot of three calling to see what was going on with the vehicle and financing...
Is this review helpful? Yes | No

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